Reviews
Awesome service
The team at Crest Cadillac was very welcoming and outstanding. The purchase went smooth and didn't take long at all. I will definitely be a returning customer. Thank you to the Cadillac team for all your hard work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback regarding your experience at Crest Cadillac and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232
Great experience
My salesman Tom Gasparini was great to deal with, very helpful and straight forward. Chris Brown was very friendly and knowledgeable with service contract information.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Crest Cadillac. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232
Very impressed with everyone
Spent a lot of time and explained everything to me. Very clean business facility and everyone was very friendly . Will recommend this dealership highly.Tom and Dave were great to work with and very helpful!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your feedback, Caddie. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Crest Management, Jeffp@crestcadillac.com , 315-422-2232
Excellent service.
The service was excellent. They gave us good price on the car and good apr rate. Tom was quick to answer any question we had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Crest Management, Jeffp@crestcadillac.com , 315-422-2232
Excellent
Tom and Dave did an outstanding job and I would recommend them to anyone who is looking for a good deal!!! Thanks again for your help with getting me a new Cadillac XT5
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Tom and Dave were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Crest Management, Jeffp@crestcadillac.com , 315-422-2232
A great experience.
I walked into crest cadillac and i met a young vibrant dealer by the name of gage and that is when my dream car became a reality. I had virtually no credit nor a cosigner and he still found away for me to drive off so cuddles to him and Mr.Thompson.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Gage was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Crest Management, Jeffp@crestcadillac.com , 315-422-2232
My first Cadillac
You want a Cadillac there's no place better then Crest Cadillac, it was a great experience buying my first luxury car there. It will definitely not be my last purchase there, keep up the good work guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Crest Management, Jeffp@crestcadillac.com , 315-422-2232
Great customer service
Tom Gasparini and Dave Thompson were great to work with. Transaction went smoothly with lots of help throughout the process. Had a minor issue when I picked up the car but Tom and the service department took care of it immediately. Their customer service through the process was some of the best I have received while making a purchase of any kind. Very impressed by Crest Cadillac
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Crest Management, Jeffp@crestcadillac.com , 315-422-2232
Anthony Smith
Rick Nuzzo, was not nice! Sorry he was not helpful and had to get a manager to fix my concerns. The comment that will forever stick with me that he made is “THE CAR PAST INSPECTION SO IT’S YOUR PROBLEM AND EXPENSE! this after I only had the car 3 days. Thank you Jim for your help. Listening to my concerns and $160 in repairs made me a returning customer. Yes I will purchase next car from Crest Cadillac the company is excellent.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Anthony, thank you for taking the time to provide us with this feedback. We value hearing from our customers. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232
Great experience !
Thanks for the great service provided by the service dept. at Crest Cadillac including the shuttle ride back home, I appreciated the daily contact by Bob Birmingham about the progression of the repairs I had requested. Thanks also to Shawn Wolfe for recommending to me they could offer a better service than a local repair shop, I was very pleasantly surprised, Sincerely Don Derby.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Don - Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232