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Crest Cadillac

(319 reviews)
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Sales hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (866) 454-1763 (866) 454-1763
Used (866) 973-9937 (866) 973-9937
Service (315) 400-3046 (315) 400-3046

Reviews

(319 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Superior service!

Professional and informative. Everyone is super-friendly and accommodating. My sales guy Tom explained all the features of my new car and He couldn’t have been more helpful with all the questions I had. I would highly reccommend Crest Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great experience!

Great customer service! Thanks to Joe and Dave my current winter experience is extraordinary, I feel safe and secure in and on the roads with my new car! Thanks a lot!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing customer service.

This dealership is extremely thorough and does a great job at keeping everything very professional and still very friendly. Dave Powers was a great associate to work with. As a 24 year-old taking out my first loan for a car, previously paid cash, I didn't feel apprehensive to ask questions because Dave was nonjudgemental and helpful. He explained everything in terms I understood so I felt confident in purchasing my Subaru. Thank you Crest Cadillac and Dave Powers for the wonderful experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Dealership

Crest Cadillac has great customer service and great pricing! They are great to work with and I would definitely recommend them for a new Cadillac. My wife and I both love our new vehicles we just purchased at Crest Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Content

Dave Powers is a wonderful sales person. He made sure I was happy with not only the vehicle, but with his service as well. Thank You Dave!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Helpful and pleasant.

Tom was friendly and pleasant to work with. Informative and efficient with paperwork. The car was very clean and we had a full tank of gas when we left the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy and non stressful

Tom made the search of my vehicle extremely easy. He is an excellent salesman.The whole experience was not stressful and he worked to get me the best deal possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mrs.Vicki Franz

As previously written,I loved Crest Cadillac,would recommend to friends and family and it was another computer error for me that only one star rating appeared in my previous review.I give Crest Cadillac a 5 STAR rating in all areas.Again ,thank you all .....Vicki Franz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for this amazing review, Vicki! We really appreciate your business. Best, Crest Cadillac Team

Very accommodating

Really had a great experience with everyone I worked with, very quick and smooth, happy with my car and price- Thanks all at Crest Cadillac!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear we delivered such a great experience. Congratulations on your new car! If there's anything further we can do for you, we are happy to help!

Quick and easy!

I contacted the dealer on Christmas and was shocked that they responded in minutes to answer questions and get the buying process started. I went out the next day and I was in and out in hours and took the vehicle home. The team was vert transparent with the whole process which I appreciated. Couldn’t be happier with the vehicle and the team for making it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Crest Cadillac. We're happy we could meet your expectations! We are glad we could help find the right car for you! Please don't hesitate to reach out if there's anything additional we can do for you.