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Crest Cadillac

(319 reviews)
Visit Crest Cadillac
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (866) 454-1763 (866) 454-1763
Used (866) 973-9937 (866) 973-9937
Service (315) 400-3046 (315) 400-3046

Reviews

(319 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2018 Cadillac CT6

Thank you so much Joe Hawelka for helping me purchase my new Cadillac. Taking your time with showing me all the features on the car reinforced my belief that choosing Crest for my Cadillac purchase was the right move. Everything about the transaction could not have been better!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving feedback, Eileen. We're so happy to hear that Joe provided you with such a great car buying experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The best experience!!

I would like to say I had the best experience at Cadillac Crest. The staff were so eager to help me get what I wanted and stayed dedicated until the end. Tom G.'s dedication is outstanding and went above and beyond for me. Dave T also was very accommodating and made sure I understood everything in the contract and also gave me some good advice. Thank you so much!! 10 out of 5 stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this positive feedback! We're very pleased to hear that our staff went above and beyond to give you the best car buying experience! If you have any further questions, please don't hesitate to reach out!

Outstanding sales experience with Dave Powers for my '17 ATS

I cannot say enough great things about Dave Powers, Craig Bunch and the team at Crest Cadillac! I just took delivery of my new 2017 ATS 2.0T AWD and love the car. I received a very aggressive deal and was given a very thorough delivery. I appreciated the courtesy and professionalism that Crest demonstrated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're glad that our team delivered such a professional and courteous car buying experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Excellent Sales Person

I purchased a 2012 Cadillac CTS from this dealership. I was happy with the car and the treatment I received from them. I dealt with a sales person Named Dave Powers, who was personable and was very accommodating. I had bought a previous vehicle from them that had little problems over the several years of ownership. I would recommend This dealership and Dave Powers to any one look for a good experience and a quality vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic

This was one of my best experiences in car purchasing. Tom at crest was great the facilities are top notch . The sales team had everything ready ready when I arrived . Should any issues arise I'm confident they will be taken care of . Definitely recommend Crest and tom to anyone .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful car buying experience!!

I'd like to thank Tom Gasparini for helping me every step of the way in purchasing my vehicle. It was a friendly, and simple experience. I got exactly what I wanted! I highly recommend Tom as a salesman and now a good friend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great salesmen & awesome service!

Tom G is a great salesman, he will try to get you the best deal and will hear your concerns and wants! The service dept is also great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service

Great, knowledgeable staff member! Doesn't bombard you but will fit your every need in a vechile your looking for. It's been great working with Tom.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience!

I bought my last two cars from Tom Gasparini. It was a 5 Star experience both times! He was very professional and knowledgeable. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car shopping made easy

Car shopping is something I think many people hate. When I purchased a vehicle from Tom he made buying both easy and comfortable for me. I would never purchase another vehicle from anyone other than Tom, as he truly cares about his customers. I would highly recommend anyone in the market for a vehicle to go and see him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.