Reviews
Purchased company vehicle
I recently had a pleasant purchasing experience when working with Tom Gasparini to find my new company vehicle. He worked with my budget, as well as desired features to cone up with a vehicle that so far has made made my life working on the road simplified. This was not my first company vehicle purchase, but it was the easiest purchase I have had. I plan on calling Tom when this vehicle is due for an upgrade.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always Professional and Friendly Service!
The staff was very professional and helped us with all our questions. The entire staff is knowledgeable and friendly. I would recommend Tom and the Crest Cadillac team to anyone looking for a new or used vehicle for their next purchase. You have my guarantee that you will not be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sales
Tom G made my buying experience awesome!!! He got me into the car I wanted at the price I wanted. Thank you!! I will always buy from you in my future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Car Buying Experience
Had an awesome car buying experience with Tom Gasparini at Crest Cadillac! Tom was professional and attentive. He listened to what we were looking for and our price range. Tom gave us what we were looking for within our budget. Tom went above and beyond and our car buying experience exceeded our expectations! Highly recommend Tom Gasparini!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Smooth sailin'
They were very professional and knowledgeable. Had my car clean as could be and all the paperwork ready to go. Did all they said and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing customer experience.
Tom took great care of all my needs. He listened to everything I was looking for and took the time to find me the right car at the right price! I recommend asking for him when you visit Cadillac!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Positive Experience
I purchased a new CT6 2 weeks ago and worked with Steve as I have for many years. I have always found him to be very knowledgeable about the vehicle, all the details, helps to set the car up for my particular needs. Craig and Jim B were helpful as well. The overall experience was very favorable and the car is great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Three cars and three very positive experiences
Jim Barr and Craig Bunch have both helped me in the past when purchasing a used Cadillac and then a new Cadillac in recent years. One Sunday afternoon, I went by the dealership to look at the cars on the lot, only to run into Craig stopping by on his day of. He took the time to walk me thru some of the cars and we made an appointment to purchase the following week. A month ago, I saw Jim Barr at a luncheon and told him about a problem I was encountering with one of the cars, this car was over it's warranty and I knew it may cost some decent money.. He had his service manager call me later that same day and schedule it in to see what the problem was. They worked with me and we came to an agreement on the service and parts price, very, very fair agreement. All I can say is,,,, These gentlemen and Crest, have offered nothing but exceptional service, above my expectations. I strongly recommend both of these gentlemen to anyone who is looking for professional and honest service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!
Linda
The Crest dealerships are the absolute BEST! I would not hesitate to purchase a vehicle, have a vehicle serviced, or recommend to friends and family!! And Jim Barr is a true professional!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
First rate, high class, friendly, fair, honest.
My wife and I could not be happier with the level of service we received from Crest Cadillac. From the moment we were greeted promptly, everyone we encountered was pleasant and helpful. Absolutely first rate all the way around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jon, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!