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Crest Cadillac

(319 reviews)
Visit Crest Cadillac
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (866) 454-1763 (866) 454-1763
Used (866) 973-9937 (866) 973-9937
Service (315) 400-3046 (315) 400-3046

Reviews

(319 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Greg Zimmer = Great Experience

If you are purchasing a car at Crest Cadillac I strongly recommend going to Greg Zimmer. Greg exceeded my expectations due to the excellent service we received from Him. He went above and beyond to assist us in our purchase. For example, taking my many calls on his own time at night at home to answer questions without rushing me or making me feel uneasy. Greg made the entire process a breeze and I can assure you he is an honest salesman (which may be rare nowadays). If it was not for Gregs attitude and honesty I would most likely not have purchased this car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Greg Z was phenomenal to work with.

Greg Z was phenomenal to work with. He prides him self in going above and beyond for his customers. If you need a new vehicle reach out to Greg! He works with you and lets you move at your own pace! Truly a customer service rockstar!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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My wife and I have been buying cars from Crest Cadillac

My wife and I have been buying cars from Crest Cadillac since 2004. Always have a good experience with the sale and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Greg Zimmer was excellent!

Greg Zimmer was excellent! He provided information on the used car we bought, and very helpful and professional with the day of the sale and delivery. My son and I were very happy with the experience. I highly recommend both he and his dealership. Mike A. Binghamton, NY

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Our experience at Crest Cadillac has exceeded

Our experience at Crest Cadillac has exceeded our expectations due to the excellent service we received from Greg Zimmer. He made the entire process so easy, answered all of our questions, described all the features and made us feel very comfortable with our choice. His personal attention to detail & the way he treats his customers shows great professionalism. Best experience we have ever had buying a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Greg was great to work with.

Greg was great to work with. From beginning to end, he demystified a lease buyout process, explaining every detail. I will definitely come back to Crest when I'm in the market again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Greg Turned a Previous bad car purchase into a very good

Greg Turned a Previous bad car purchase into a very good one.THe smoothest car purchase ive ever had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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100% the best experience I have had with a dealer ever!

100% the best experience I have had with a dealer ever! Greg Zimmer is a consummate professional and a pleasure to do business with. Buying a preowned vehicle is a risk. Greg helped make what might have been an uncomfortable process seem relaxed and easy. I left happy and confident that I had purchased exactly the vehicle I wanted at a fair price and that the dealership would stand behind me. I'm a Happy Motorist!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Offers me 55k on my 2021 f250 platinum diesel with 25k on

Offers me 55k on my 2021 f250 platinum diesel with 25k on it mean while kbb is 73-78 trade in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Unfortunately due to condition of trade and market conditions the trade value reflects current market trends for vehicle. We contacted several wholesalers trying to get you more for your trade and were able to offer you $61,000.

Bought a 3rd Cadillac from Greg Zimmer.

Bought a 3rd Cadillac from Greg Zimmer. By far hands down the best salesman I have ever worked with on purchasing a vehicle with. He goes above and beyond making sure the transaction is quick and problem free. I love the service department as well. Jeff the service manager and Sam the desk associate are very accommodating and factual with timelines for service. Great job to all. I see a long future with purchases from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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