Reviews
Our salesperson, Greg Zimmer was absolutely phenomenal!
Our salesperson, Greg Zimmer was absolutely phenomenal!!! He made the transition from purchasing our lease, to buying a great vehicle a perfect moment. The vehicle we purchased was flawless and there was absolutely no pressure from the dealership's end. Ryan Dick was outstanding as well, explaining everything from the finance terms to the purchase of our extended warranty, especially on the Audi we purchased, as they can be expensive to both maintain and repair. Great job to all at Crest Cadillac!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Greg Zimmer at Crest caddilac was great to work with! He...
Greg Zimmer at Crest caddilac was great to work with! He made the buying process extremely easy when picking out and purchasing my 2019 cadillac xt5! 100% satisfied with my purchase and the experience overall I had with the dealership!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I buy new every three years; this was a very pleasant...
I buy new every three years; this was a very pleasant experience. I delt with Greg Zimmer and Ryan Dick. Very professional, no games like some other dealers. I would definitely recommend Crest Cadillac and Greg and Ryan for anyone looking for a car. J. Mack
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greg Zimmer was our sales person, he was courteous and...
Greg Zimmer was our sales person, he was courteous and knowledgeable as well as the other staff members Joe Hawelka and Ryan Dick were equally as attentive, courteous and knowledgeable!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gregg and Ryan were amazing to work with. The entire...
Gregg and Ryan were amazing to work with. The entire experience was just wonderful. It’s our first step into the luxury space and we were treated like royalty! Hoping to do business with them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
While I have purchased new cars for a number of years, my...
While I have purchased new cars for a number of years, my experiences with sales personnel were less than memorable. They were always very high pressure, and just wanted you to sign on the dotted line. Often times, you felt as though they were short of time and wanted to move onto the next person hoping to seal the deal. However, I found it an absolute pleasure to work with Greg Zimmer in purchasing my new car. Greg's demeanor was extremely refreshing... there was no high pressure whatsoever; he's honest; he answers all your questions thoroughly and without hesitation; he shares his personal experiences/benefits from the car he drives. He's willing to answer all questions, long after the sale is complete. I know, Greg will be there for me throughout my ownership of my new car. I am proud to call myself... a highly satisfied customer of Greg Zimmer's Melissa Carol
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
This was our first time at Crest Cadillac. We dealt with...
This was our first time at Crest Cadillac. We dealt with Greg Zimmer. Greg was very helpful, pleasant to talk with and deal with. There was no sales pressure. We purchased a great preowned vehicle and delivery and closing went very smoothly. Thank you Crest Cadillac and a special thanks to Greg Zimmer. Bill And Chris Held
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Crest: A Finest Experience
Crest Cadillac & Acura, Syracuse-A Cut Way Above Crest Cadillac & Acura of Syracuse is not only the finest Cadillac & Acura and Luxury new and pre-owned car dealership in Central New York. It is the finest in sales and service above ALL dealers and sales and services in Central New York! First, Crest Cadillac & Acura is the finest because of its exceptional people. People carefully chosen to be members of Crest’s prestigious and legendary caring family of sales and service. Second, Crest is also top notch because of its decades of impeccable reputation as a place to acquire a good, fair price for new, pre-owned automobiles, and exceptional value for services it provides to patrons and newcomers alike. In short, nobody does it like Crest. My experience proves it to me time and time again. And while consistency in excellence is hard, Crest always meets and exceeds this challenge, excelling in its well-earned reputation. I, as a 62 year-old professional, have had the most superb experiences with Crest: in sales, service, and MOST IMPORTANTLY their PERSONALIZED APPROACH. Everything there, everybody there is customer centered perfection. There is no better place to buy at the BEST prices. No better place for fine and REASONABLY PRICED service. No finer place for the best trained, experienced and TOP-NOTCH STAFF, sales, and technicians. Experience Crest Cadillac. It is so much better than ALL the rest. Buy there, get repairs there, visit their personnel: You will never go anywhere else again. Because you will never want to, or need to! Crest is the best! Professor Richard Risman, Esq. Syracuse University Syracuse, New York
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Greg Zimmer at Crest Cadillac was wonderful and was a...
Greg Zimmer at Crest Cadillac was wonderful and was a pleasure to work with. He went above and beyond for me and my husband. We will definitely be back in the near future to see him. Thanks Greg!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Low pressure, knowledgeable, and friendly. No games,...
Low pressure, knowledgeable, and friendly. No games, test drive any car. Great dealership, bought a XT6, hassle free closing. Would recommend this dealership not just for Caddy’s but a selection of other used cars as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car