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Crest Cadillac

(319 reviews)
Visit Crest Cadillac
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (866) 454-1763 (866) 454-1763
Used (866) 973-9937 (866) 973-9937
Service (315) 400-3046 (315) 400-3046

Reviews

(319 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Quick response-Service Dept.

Called in with a check engine light on and I had a service appt. in an hour. Took care of the issue and also a recall was taken care of. The service dept.is very thorough and always so helpful. Go the extra mile!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great buying experience

Great experience. Paul Hollack is very good. Please see him for help when looking for next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing Service

I brought my CTS in for an oil change and the service was amazing. The service writer Liz Daniels was very thorough and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Crest gives "Cadillac" type service

Crest takes excellent care of us. We our always treated well. We are offered a free loaner if need it. Everyone makes a point to see to our comfort while we are waiting. The service staff always tells us exactly what they did, and suggests any services we might need in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great deals

I had the pleasure of doing business with David Powers at Crest Cadillac. The whole experience at this dealership was awesome. I would highly recommend this dealer ship to anyone looking for a great used car or new car. Thanks Paul Thomas p.s don't forget about my key's

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Purchase a Cadillac SRX

Everyone at the dealership was very friendly, and all questions I had about the car were answered. The buying experience was good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Outstanding Service and great facility

I have been going to Crest Cadillac for over 10 years when I had an Oldsmobile Intrigue and have since obtained two Buick Lacrosse cars through them. I have always appreciated their service in maintaining my cars. My cars have always performed well because of their maintenance and care. I have been thankful for their friendly atmosphere and they have always attended to helping me and to giving me the best service. I am confident in their ability to do what needs to be done for safety and in their outstanding and professional way that they treat all customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great buying experience!

In the market for a used Caddy....stopped into Crest Cadillac. They found the car of my dreams, we Negotiated a very fair price.....and if you happen to meet Dave Powers....you are in great hands. Treated me just fine....a very easy, simple buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Wonderful service

Your sales associate was very helpful in answering all the questions we had concerning different models and years of the Cadillacs that were available to us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Satisfied customer

Very professional staff, Lyn in sevice, Gorge detailing, and Paul in sales make doing business with Crest a satisfying experience! !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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