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Crest Cadillac

(319 reviews)
Visit Crest Cadillac
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (866) 454-1763 (866) 454-1763
Used (866) 973-9937 (866) 973-9937
Service (315) 400-3046 (315) 400-3046

Reviews

(319 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service! Very accommodating! Ask for Bob

Whenever I call for an appointment, Bob is always very accommodating. Will always do his best to work around my schedule. It is a pleasure talking to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Enjoyed my service experience!

I thought the staff was very accommodating and helped me get in for service in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2015 SRX

Once again, Steve Denoo provided us with a great buying experience. His attention to detail, easy-going attitude, product knowledge and of course, his engaging personality made for a winning purchase. The new SRX is great and we're very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Buying Experience

Purchasing my XTS at Crest was a pleasant experience. Salesperson (Joe H) was knowledgeable, patient, and thorough in explaining the car and the process of purchasing. It was all very transparent, and very easy to negotiate. The entire process just felt "refined". They sell luxury cars, and they definitely make you feel like you're purchasing a luxury car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent facilities

This is the second time that I have received wonderful service from Fabian in the bodyshop. He did great work again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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wonderful service

I had a routine oil change and tire rotation done. Great customer service. I couldn't be happier with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great servce dept.

The service that I receive at Crest is excellent and they are very good in dealing with all your service requests.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Recent body work 2005 Cadillac Limited Edition

Fabian: We both are very pleased with the excellent work you and your personnel did on our 2005 black Cadillac Limited Edition. Paint match and detail, right down to the new pin stripe, look beautiful, very straight. And the used passenger front door is like new condition. Your attention to detail and striving for excellence are greatly appreciated by both Marge and I. I will continue to highly recommend your body shop and of course Crest Cadillac to others. Can I make a suggestion- have you ever considered placing a photo of one of your current completed repairs on the body section of the Crest web site? You should be very proud of your work and that of your staff...show it off!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Crest Cadillac was Great!

Crest continually exceeds my expectations, be it the sale, the service, or just asking a question, I always walk away feeling well cared for. Hands down this is the best vehicle experience I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service

The staff was very knowledgable of both the car specifications and financial aspects of the transaction. There was no hidden information or surprises to find at car pick up. The whole transaction took less than an hour which was very beneficial to me with my busy schedule. I would highly recommend Crest Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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