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Michael's Auto Plaza

(134 reviews)
Visit Michael's Auto Plaza
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–6:00pm
Tuesday 9:00am–8:00pm 9:00am–6:00pm
Wednesday 9:00am–8:00pm 9:00am–6:00pm
Thursday 9:00am–8:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–1:00pm
Sunday 10:00am–5:00pm Closed
(518) 417-3995 (518) 417-3995

Reviews

(134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michael's Auto Plaza from DealerRater.

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Wonderful car buying experience

Picked up a 2018 Wrangler Sahara with only 10k miles. The entire experience was not only painless, but enjoyable. Thanks Mike S. For everything. Only complaint, could have been cleaner upon delivery, there was still some adhesive on the windshield from the price sticker.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kevin G

Bought a ‘14 Denali sight unseen. Theses guys delivers to my driveway , some 2 hrs drive away, the truck if my dreams. At a price, after shopping hard online for 6-8 months, I was very impressed by. And then without me asking, after we had settled on a deal, they put 4 new tires, breaks & rotors all around, a new battery, wiper blades, and when he got to my house, a full tank of gas. This is a quality dealership! See something you like in their sight? Give them a shot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience

These fellas were an absolute dream to work with. Brian thank you so much for all you did for us!!! You reading this will loveem

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Truck buyer

Inquired about a truck online. I was contacted with in hours. Brian the sales person was very helpful from start to finish. I got a great truck and they made it very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased a used Viper

I purchased a 2001 Dodge Viper from this dealer, the experience was excellent, great customer service, sales manager was very helpful & super honest , really good price for a fantastic car. I definitely recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Time to Dr

Very friendly and helpful. show me a few options within my budget. Within no time I drove out a very happy customer. Definitely going to be a repeat customer:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Remarkable buying experience!

Thanks Mike! Absolute professionalism, genuinely honesty and sincere; this dealership goes above and beyond to provide a fabulous buying experience. I ❤️ my truck Mike! Thanks again for adjusting your schedule and for being flexible for my situation��

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your business!! It was an absolute pleasure meeting with you and hope you enjoy your Nissan! Please don't hesitate to keep in touch with us for your future automotive needs!

Best car buying experience ever.

The best car buying experience we have ever had. From test drive to pick-up day Michaels Auto Plaza was incredible to work with. Mike S was quick to respond, addressed all questions and concerns we had, and ultimately earned our trust and business. He is the epitome of an amazing sales person. He never once pressured us which is almost an impossible trait to find in sales today. I look forward to doing business with them when we are ready for our next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing service

Best service ever . Michael Severance the sales manager could have not been more helpful. He got us into the truck we wanted the same day when others couldn’t. He explained the contract in laiment terms, no hidden fees. Definitely recommend this dealorship to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent

I presented mr. Severance with the challenge of Finding Me the perfect car. 10 days later he called me that he had my perfect car in stock. Was exactly what I was looking for! Everything fell into place and two weeks later the car was mine! Will definitely present another challenge to mr. Severance for my next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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