Reviews
Gwen Moss is amazing and made the difference in me window...
Gwen Moss is amazing and made the difference in me window shopping and making a purchase! I casually stopped by the dealership to take a quick look at a completely different model - still window shopping; no passion to buy. Gwen invested time, provided tons of information and was never overly aggressive but made great recommendations and was always available to answer questions. She truly helped me find the right "fit" and she is now the official sales rep for our family! Greatly appreciate her service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Sheri, for the wonderful review. We are so happy to hear that Gwen provided you with high quality customer service that you deserve and found the car best suited to your needs. Your 100% satisfaction is paramount to us, and we do all that we can to provide you with the absolute best buying experience possible. Congratulations on your purchase, and we wish you all the best! Happy driving! Sincerely, RBM of Alpharetta
I was immediately served when I walked in the door, I was...
I was immediately served when I walked in the door, I was showed the vehicle, quoted a estimated monthly and then started the financial process, such a smooth process
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, DAijhai! We appreciate you sharing your experience with us. We are happy to hear that John and the rest of our team at RBM of Alpharetta were able to provide you with a great buying experience on your visit. Congratulations on your purchase, and we wish you all the best! Happy driving, RBM of Alpharetta
I have purchased a sedan in Dec. 2020 at RBM Alpharetta...
I have purchased a sedan in Dec. 2020 at RBM Alpharetta and traded-in for a SUV in Dec. 2021. Dan Berry made things as easy and smooth as possible for me. It wasn't a typical tiring dealership experience. I really appreciate his help and will go back to him when I need a bigger SUV. I highly recommend him. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jackie! We are so happy to hear that Dan has earned your continued loyalty and business with RBM of Alpharetta. Congratulations on your newest SUV purchase, and please do not hesitate in contacting us if you have any further questions regarding it. We truly appreciate you sharing your experience with us. As always, we wish you all the best! Sincerely, RBM of Alpharetta
Steve Byrd did a great job with repairs on my GL450 and...
Steve Byrd did a great job with repairs on my GL450 and GLK350. He also had both of my vehicles returned to me at my home. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Mconner98! We are happy to hear that Steve provided you with high quality customer service that you deserve. We thank you for taking the time to share your experience with us. As always, we wish you all the best! Happy driving, RBM of Alpharetta
Steve Byrd always makes my long drive from Ellijay as...
Steve Byrd always makes my long drive from Ellijay as painless as possible in that he schedules my service at the most convenient time for me! Also, Steve makes certain I’m completely satisfied with the work performed! Great customer service even after the sale!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Angeladross! We are glad to hear that Steve took excellent care of you on your visit to RBM of Alpharetta. Your complete satisfaction is paramount to us. We truly appreciate you sharing your experience with us, and we thank you for your business. Happy driving! Sincerely, RBM of Alpharetta
Working with John for our 3rd Vehicle purchase ( 1st with...
Working with John for our 3rd Vehicle purchase ( 1st with John ) was an exceptional and excellent experience. He is a thorough professional and cordial gentleman. Made our purchase process smooth and easy. Would definitely recommend to friends and the family members.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Nawaz Tabassum, for your continued loyalty and business with RBM of Alpharetta. We truly appreciate the kind words. Congratulations on your newest purchase! As always, please do not hesitate in contacting us if you have any questions or concerns regarding your purchase. We would love to resolve any that you may have. We wish you all the best! Sincerely, RBM of Alpharetta
Buying a vehicle can sometimes be overwhelming. Rich...
Buying a vehicle can sometimes be overwhelming. Rich Adler was patient in answering all my questions, demonstrated great customer service and followed up with me to see if I had any additional questions or needed any help with learning about my vehicle after my purchase. I will definitely recommend him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Lois! We are beyond delighted to hear that Rich took the stress out of your buying experience. Your 100% satisfaction is our top priority, and we do all that we can to ensure that you have the absolute best buying experience on your visit. We want to congratulate you on your purchase, and we look forward to seeing you soon for service. Happy driving! Sincerely, RBM of Alpharetta
My experience at RBM of Alpharetta was excellent! From my...
My experience at RBM of Alpharetta was excellent! From my initial expression of interest through test drives, configuration, purchasing, production, delivery and follow-up; Bill Favini and his colleagues were professional, knowledgeable, focused on my needs and helpful in every way. These are the reasons I keep coming back. Highly recommended…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We bought a used 2014 Prius from RBM and Jeff Twiggs was...
We bought a used 2014 Prius from RBM and Jeff Twiggs was our salesman. The car was in excellent shape, had a sunroof and was priced better then any of the Prius we researched. Jeff was very professional and easy to work with. He even came in on his day off to show us the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Chris, for the kind review! We are happy to hear that Jeff provided you with a great buying experience on your visit. Congratulations on your 2014 Toyota Prius! We truly appreciate you taking the time out of your day to share your experience with us, and we thank you for your business. Your complete satisfaction is our top priority. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
John is awesome to work with. Several months ago John...
John is awesome to work with. Several months ago John helped my wife with her Mercedes and over the following months, stayed in touch with me on the E-Class that I wanted to purchased. John kept me informed and was very straight-forward and I could not be happier with my recent purchase. I would definitely recommend anyone in the market for a Mercedes to speak to John Sauer at RBM Alpharetta. Also, the financial process was stress free and Ramona was very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Scott! We are delighted to hear that John took great care of you and provided you with a great buying experience from start to finish. We truly appreciate you taking the time to share your experience with us, and we thank you for your business. Congratulations on your new E-Class, and please do not hesitate in contacting us if you have any further questions, comments, or concerns regarding it. We would love to help in any way that we can. As always, we wish you all the best! Happy driving, RBM of Alpharetta