Reviews
I love my new GLE 350 from RBM of Alpharetta. Kyle Edson...
I love my new GLE 350 from RBM of Alpharetta. Kyle Edson was a fantastic and easy to work with salesman. It could not have been a more pleasing experience. Thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Gina! We are delighted to hear that Kyle provided you with a great buying experience. Congratulations on your new GLE 350, and please let us know if you have any questions, comments, or concerns regarding it. We would love to resolve any that you may have. We look forward to seeing you soon for service, and we wish you all the best! Happy driving! Sincerely, RBM of Alpharetta
John was knowledgable, professional and diligent in...
John was knowledgable, professional and diligent in follow up. He listened to what I was looking for the first time I visited and followed up any time new cars came in that lined up with that criteria. Ultimately, that's why I chose to work with him. It was a great experience - definitely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Ellie, for the kind words. We want to thank you for taking the time out of your day to share your experience with us, and we truly thank you for your business. We are delighted to hear that John provided you with an excellent buying experience from start to finish. Your 100% satisfaction is paramount to us. Congratulations on your newest purchase, and we look forward to seeing you soon for service. We wish you all the best! Sincerely, RBM of Alpharetta
After evauating several car purchasing opportunities in...
After evauating several car purchasing opportunities in Atlanta’s best dealerships, I decided to buy my 2018 Mercedes S-450 from Andy Sayers at RBM of Alpharetta... Andy’s professionalism won the day and clearly demonstrated price/quality/service difference that made my decision favorable toward RBM.. Ed. Kennedy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Ejkennedy! We are happy to hear that Andy took excellent care of you and provided you with a great buying experience on your visit. Congratulations on your 2018 S450, and please let us know if there is anything we can do in regards to it. Your complete satisfaction is paramount to us, so please do not hesitate in contacting us if you have any questions, comments, or concerns. We truly appreciate you sharing your experience with us, and we wish you all the best! Happy driving, RBM of Alpharetta
This was my first time doing business with RBM and I’m...
This was my first time doing business with RBM and I’m very impressed with the service provided. Jeff Twiggs were my salesman and I must say he provided excellent customer service. He took the time to explain all details in purchasing my first Mercedes luxury vehicle. I’m so excited of being an owner of GLC 43 Mercedes. I am looking forward in continuing to conduct business with Jeff Twiggs, I value professionalism, patient and excellent customer service provide with my purchase. I am a satisfied customer with RBM and looking forward in referring my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Angela, for the kind words. We are delighted to hear that Jeff provided you with a great buying experience on your visit. We want to congratulate you on your new GLC 43, and please do not hesitate in contacting us if you have any further questions regarding it. We truly appreciate you sharing your experience with us, and we thank you for your business. We look forward to seeing you again soon for service, and we wish you all the best! Happy driving, RBM of Alpharetta
John was extremely easy to talk to and most helpful...
John was extremely easy to talk to and most helpful getting a deal for a vehicle. I would recommend John to anyone looking to purchase a vehicle from RBM. He is an important asset to his company. Pat Csuley
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Pat. We are happy to hear that John provided you with an excellent buying experience and found the car best suited to your needs. We want to thank you for sharing your experience with us. Your complete satisfaction is our top priority, and we do everything to ensure all your experiences with RBM of Alpharetta are the best they can be. Congratulations on your newest purchase, and we wish you all the best! Happy driving, RBM of Alpharetta
It’s very easy to respond when the guy (John) helps you buy a vehicle instead of trying to sell you a vehicle. He should be training your sales force!!! Pat Cauley
A Totally great experience at RBM of Alpharetta from the...
A Totally great experience at RBM of Alpharetta from the moment I arrived to the moment I drove away in my new Mercedes. My salesperson Jeff Twiggs was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Markbp! We are happy to hear that Jeff took excellent care of you, and provided you with an excellent buying experience. Your complete satisfaction is paramount to us, and we do everything that we can to make all your experiences with RBM of Alpharetta the absolute best they can be. Congratulations on your newest purchase, and we look forward to seeing you again soon for service. Happy driving! Sincerely, RBM of Alpharetta
Just picked up a GLE 350 from RBM - Alpharetta. Vadim...
Just picked up a GLE 350 from RBM - Alpharetta. Vadim Russu was my salesman and my wife and I could not be more pleased. As a mid 60 year old gentleman, I have purchased my share of vehicles for myself, my wife and two kids. Vadim was the best, by far, as he was professional, a great listener, not pushy, told me what he liked, and his honesty in what he did not like. My wife and I were joking on the way to see him about the different car salesmen we have worked with over the years. This was a completely different story from those. We now are a two Mercedes family. Why RBM? My other Mercedes is an E 350. Just after the warrantee expired, the transfer case starting whining. Even out of warrantee,RBM replaced it charging me a few hundred dollars instead of the thousands that it could have been. That is a great dealer, supporter and partner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Maf4441, for the wonderful review! We want to thank you for sharing your experience with us, and we thank you for your business. We are delighted to hear that Vadim went above and beyond when providing you with a great buying experience. Congratulations on your new GLE 350, and please let us know if you have any questions regarding it. We would be more than happy to help answer any you may have. Your 100% satisfaction is our top priority. We wish you all the best! Happy driving, RBM of Alpharetta
Our first experience with RBM of Alpharetta and it was a...
Our first experience with RBM of Alpharetta and it was a pleasure to work with everyone there! Sheaffer Cheek made the experience very easy and our staff loves the new 2020 Sprinter Van as the newest company work vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Donnalee! RBM of Alpharetta truly appreciates you sharing your experience with us. We are thrilled to hear that Sheaffer took excellent care of you on your visit! Congratulations on your 2020 Sprinter Van, and please let us know if you have any questions regarding it. We would love to help in any way that we can. As always, we wish you all the best! Sincerely, RBM of Alpharetta
My sales guy was Vadim Russu. He listened to everything I...
My sales guy was Vadim Russu. He listened to everything I wanted and said. Very professional and right on top of everything. He gets 5 stars
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Pitterpat! We thank you for sharing your experience, and we thank you for your business. We are happy to hear that Vadim took great care of you and provided you with an excellent buying experience. Congratulations on your new purchase, and please let us know if you have any concerns regarding it. We wish you all the best! Happy driving, RBM of Alpharetta
We just bought a GLS 450 from RBM and Mark Higgs was our...
We just bought a GLS 450 from RBM and Mark Higgs was our sales and leasing consultant. Mark was not only the consummate professional, but he exuded a heightened level of knowledge, patience and an overly communicative style that truly personalized our experience. We are so grateful for him and the service he provided. He far exceeded our expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Lori.chaves, for the kind words. We are happy to hear that Mark took excellent care of you on your visit. Your complete satisfaction is our top priority, and we do everything we can to ensure that your buying experience is the absolute best it can be. Congratulations on your new GLS450, and please let us know if there is anything we can do in regards to it. We appreciate you sharing your experience with us, and we wish you all the best! Happy driving, RBM of Alpharetta