Reviews
Tommy gave my nephew an honest and pleasant experience...
Tommy gave my nephew an honest and pleasant experience with his first Mercedes purchase. Tommy made sure he addressed all concerns and discomforts associated with a vehicle purchase. My nephew was super happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, H. Je! We are happy to hear that Tommy provided you and your nephew with a great buying experience. We want to congratulate your nephew on his newest purchase, and we look forward to seeing you both soon for service. We appreciate you sharing your experience with us, and we thank you for your business. We wish you both the best! Happy driving, RBM of Alpharetta
Great to work with! Showed several cars for comparison,...
Great to work with! Showed several cars for comparison, beautiful gently used GLE 350 with low mileage! Definitely would use salesman and dealership again! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, J1andj2! We are happy to hear that John took great care of you on your visit and found the car best suited your needs. Congratulations on your GLE 350, and please let us know if there is anything we can do in regards to it. We truly appreciate you taking the time to share your experience with us, and we thank you for your business. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
Although I didn’t meet and work with everyone on staff,...
Although I didn’t meet and work with everyone on staff, my experience was top of the line! From your front door to your back financial office, I was 100% satisfied with your customer care. Gwen Moss was absolutely amazing! She was very patient, knowledgeable, and helpful in assisting me make the right decision to purchase my vehicle. You will always be #1 for referrals because customer care is hard to find...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Coretta.johnson691! We are absolutely thrilled to hear that Gwen and the rest of our team at RBM of Alpharetta made your buying experience the greatest it could be. We want to congratulate you on your newest purchase, and please do not hesitate in contacting us if you have any further questions, comments, or concerns regarding it. We would love to resolve any you may have. As always, we wish you all the best! Happy driving, RBM of Alpharetta
Amazing people great service. always willing to help and...
Amazing people great service. always willing to help and finding options that match what customers want, need and expect. Please keep up the excellent service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Ihab! We are delighted to hear that Andrei and Kim took great care of you on our visit. We truly appreciate you taking the time out of your day to share your experience with us. As always, we wish you all the best! Sincerely, RBM of Alpharetta
Absolutely having so much fun driving my new to me...
Absolutely having so much fun driving my new to me Mercedes Benz wagon! Thank you so much Rich Adler for making this an enjoyable purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Judy N! We are so happy to hear you are enjoying your new Mercedes-Benz wagon, and that Rich made your visit to RBM of Alpharetta an enjoyable one. Please let us know if you have any further questions regarding your wagon. Your complete satisfaction is our top priority. We wish you all the best! Happy driving, RBM of Alpharetta
Absolutely great experience at this dealership! Vadim my...
Absolutely great experience at this dealership! Vadim my salesman, and Ramona from finance treated me like family. Getting my new car was easy, great price and excellent customer service! Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Glenda! We truly appreciate you sharing your experience. We are happy to hear that Vadim and Ramona made you feel welcomed on your visit and found the car best suited to your needs. We want to congratulate you on your purchase, and we look forward to seeing you soon for service. Happy driving! Sincerely, RBM of Alpharetta
I’m am very pleased with my new Mercedes. Bill was very...
I’m am very pleased with my new Mercedes. Bill was very helpful and made the process quick and easy. I highly recommend buying from RBM of Alpharetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Arden! We are happy to hear that Bill provided with a great buying experience. We want to congratulate you on your purchase, and we look forward to seeing you soon for service. Please let us know if you have any further questions or concerns regarding your purchase. We wish you all the best! Sincerely, RBM of Alpharetta
Andy Sayers & Elizabeth Sexton are awesome!...
Andy Sayers & Elizabeth Sexton are awesome! Knowledgeable and attentive to our needs and educated us on the features of our car. We will entrust them again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Mitch & Shelia. We are delighted to hear that Andy and Elisabeth took excellent care of you on your visit. RBM of Alpharetta truly appreciates the kind words, and we thank you for your business. Congratulations on your new purchase, and we wish you all the best! Happy driving, RBM of Alpharetta
Searching for 2021 E Class and contacted RBM by email on...
Searching for 2021 E Class and contacted RBM by email on a Sunday. Bill Favini personally contacted me back on Sunday to let me know he would be right on it on Monday morning. I drove two hours and made the deal on my perfect car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, LK! We thank you for sharing your experience with us, and we thank you for your business. We are delighted to hear that Bill provided you with high quality service that you deserve and found the perfect car for you. Congratulations on your new 2021 E-class, and please let us know if you have any concerns regarding it. We would love to resolve any you may have. As always, we look forward to seeing you soon for service, and we wish you all the best! Sincerely, RBM of Alpharetta
I just finalized the purchase of a preowned car today....
I just finalized the purchase of a preowned car today. This is the second vehicle that I’ve purchased from RBM Alpharetta within the last 3 years. The main reason that I’ve purchased from RBM versus the myriad of other options for car buying is the excellent, no-BS service that I have received from David Wang. He makes the whole car-shopping/car-buying experience extremely easy and very pleasant. I will certainly shop there again for our family’s next vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Greg, for your continued loyalty and business with RBM of Alpharetta. We are thrilled to hear that David continually provides you with excellent buying experiences. Congratulations on your newest purchase, and please let us know if you have any questions regarding it. Your complete satisfaction is our top priority. We wish you all the best! Happy driving, RBM of Alpharetta