Reviews
Experience with RBM of Alpharetta Dealership
I had the best experience at the RBM of Alpharetta Dealership... Staff was all so amazing , knowledge Jeff Twiggs found me the car I really wanted I am very happy I will always recommend my friends and family to visit for there next purchase...Jeff made my interaction very comfortable he is the best of the best...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much Happy Happy! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff took excellent care of you during your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta
You don’t normally hear raves about a dealer that didn’t...
You don’t normally hear raves about a dealer that didn’t get your business but Gwen Moss was THAT amazing! She understood my needs and gave me every reason to buy from her. I’m just a beemer guy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, djshuman! We really appreciate the kind words about our dealership, and we are glad to hear that Gwen was able to provide you with an excellent experience. It is unfortunate that we did not receive your business, but we wish you the best and hope to see you again in the future. Happy driving, RBM of Alpharetta
This is 2nd car we bought from RBM. It was another great...
This is 2nd car we bought from RBM. It was another great and easy experience. John was very knowledgeable and helped us find exactly what we were looking for. He was very friendly and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, afp4014, for your loyalty and business! We are so glad to hear that John made you feel welcome during your visit, and we hope you enjoy your new car. If you have anymore questions or concerns, please, feel free to reach out. We'd be more than happy to help! Sincerely, RBM of Alpharetta
Best Buying Experience I've ever had
Sheaffer made this the best buying experience we've ever had. He made sure all the details were covered and quickly. I'd strongly recommend Sheaffer for another customer, as he took care of our needs, but also went out of his way to ensure the experience was first class.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, clint.erickson! Thank you so much for your kind words about RBM of Alpharetta. We are delighted to hear that Sheaffer could provide you with an excellent buying experience; your 100% satisfaction is our top priority. Congratulations on your new car, and we look forward to seeing you for service! Happy driving, RBM of Alpharetta
John has gone above and beyond to find me the only white...
John has gone above and beyond to find me the only white CLA45 left in the country with the options I wanted .. It was shipped here quickly for no extra charge in short order. Thanks for the quick and easy service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, ShelbyHops! We really appreciate the kind words, and thank you for your business. Your satisfaction is our top priority, so we are delighted to hear that John provided you with a thorough and professional buying experience. Let us know if there is anything more we can do for you! Happy driving, RBM of Alpharetta
We're back for a new one . .
WIth COVID19 and factories closed, the AMGs are few and hard to find . . John looks all over and found the configuration we wanted . . and had us going within a week. Can't thank him enough . . clean, no BS deal, just like last time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Navid, for your continued loyalty and business! We are happy to hear that John was able to help you find exactly what you were looking for. We appreciate you taking the time to share another great experience with us, and we look forward to seeing you for service. Happy driving, RBM of Alpharetta
Kyle is one of the best professionals I have ever worked...
Kyle is one of the best professionals I have ever worked with . He listened, was excellent with follow up , very effective communicator , organized and very knowledgeable. A++++!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much DR! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kyle took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta
Always a pleasure
Dan Berry and the whole staff at RBM of Alpharetta are absolute gems to work with! I really appreciate the heads up contact regarding the current programs available as it made my decision easier. This is the 2nd lease we’ve obtained with RBM and Dan Berry was awesome to work with both times. Very professional and extremely helpful. The delivery process seemed a little better this time as Diane Evans was very patient and explained everything very well. She even followed up with a very helpful video which is great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello lljodoin! Thank you so much for taking the time to share your thoughts with us. We are so happy to hear that Dan consistently provides you with a delightful experience. Your complete satisfaction is our priority, and we hope to see you again in the future! Happy driving, RBM of Alpharetta
Dan was a pleasure to work with, extremely professional...
Dan was a pleasure to work with, extremely professional and very knowledgeable. I would not hesitate to purchase another vehicle from Dan and this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Thank you, cmr0918, for the wonderful review. We are pleased to hear that Dan took excellent care of you on your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
Andrei gets 7 out of possible 5 stars..... he got my car...
Andrei gets 7 out of possible 5 stars..... he got my car in, first visit with new diesel Mercedes. Found issue, loaner car, ready next day. And something else needing attn too I didn’t know about. It’s why going there is worth a hours drive each time... thanks Andrei!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Kvkatlga! We are thrilled to hear that Andrei provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta