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RBM of Alpharetta

(6,468 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,468 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Awesome leasing experience with Gwen M. This was the most...

Awesome leasing experience with Gwen M. This was the most seemless process I ever had at any dealership. Awesome work Gwen M. Thanks a Million!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much Trisha! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Gwen took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

Kyle Edson at RBM in Alpharetta was awesome to work with,...

Kyle Edson at RBM in Alpharetta was awesome to work with, professional, personable and delivered as promised. Very satisfied with the entire experience! Highly recommend working with him!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you so much Vsm! We're delighted to hear that Kyle was able to provide you with an excellent buying experience. Your 100% satisfaction is our top priority, and we do what we can to make each visit the best that it can be. Congratulations on your new car! Happy driving, RBM of Alpharetta

I worked with other dealerships throughout Atlanta and...

I worked with other dealerships throughout Atlanta and Kyle was the most responsive, helpful, and easy to work with which is why I went with RBM of Alpharetta. He got back to me very quickly with a competitive price. Even though they did not have the color I wanted in stock, he was able to get it from another dealership. I know he will answer my questions and needs for months to come and look forward to working with him - great one to buy from!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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Kyle Edson is an outstanding salesperson!

This is the second time that we purchased a car from Kyle at RBM of Alpharetta. He is very knowledgable and professional. It was a very positive experience. I highly recommend visiting the dealership and working with Kyle! Elisabeth was very helpful in explaining all of the features of the car.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you, edeniro, for the kind words about RBM of Alpharetta! We're delighted to hear that Kyle and Elizabeth took excellent care of you, and made you feel welcome. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

Kyle was very helpful and answered any questions I had in...

Kyle was very helpful and answered any questions I had in a efficient manner. I would highly recommend to ask for some help from Kyle when at RBM if Alpharetta

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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Dealer response

Thank you so much dylanwife! We're delighted to hear that Kyle provided you with an excellent buying experience. Your 100% satisfaction is our top priority, and we strive to make each visit the best that it can be. Congratulations on your new car! Happy driving, RBM of Alpharetta

Vadim did an excellent job. I bought a used car here and...

Vadim did an excellent job. I bought a used car here and they took care of me. Vadim even dive my new purchase to my house. Thanks RBM

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  • Overall experience 5.0
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Dealer response

Thank you, Derreckn, for the kind words! We are so glad that Vadim provided you with an enjoyable buying experience, and we look forward to seeing you again in the future. Congratulations on your new car! Happy driving, RBM of Alpharetta

This is the place

If you are looking for a car, this is the place to purchase one. Stress free environment and Jeff Twiggs was the best. I cannot forget to mention Dan Berry as well. Dan Berry had the day off. However, he was very quick to respond to my email and made sure Jeff took care of us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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Dealer response

Thank you so much for the wonderful review, danielp! We are so glad to hear that Jeff and Dan were able to provide you with an easy, enjoyable buying experience. Please let us know if there is anything more we can do for you. Happy driving, RBM of Alpharetta

New 2020 MB C300 with Bill Favini

Bill made my buying experience a pleasure. He was very knowledgeable, courteous and responded to all my question promptly. He went above and beyond to ensure I got the right Mercedes. After the sale he followed up with me to make sure I was satisfied and had a good experience. I highly recommend him! Ramona was also pleasant and knowledgeable. It was a pleasure dealing with them both.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Quality of repair 5.0
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  • Overall experience 5.0
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Dealer response

Thank you NRL. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Bill and Ramona could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

New MB GLE with Bill Favini

My fifth Mercedes with Bill. He knows his stuff! Importantly, Bill takes time after the sale to make sure you understand all of the features of your new car. Buying process was seamless, as usual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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Dealer response

Thank you for your continued loyalty and business, Edrington! We hope that Bill and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

I have purchased many different levels of vehicles, but...

I have purchased many different levels of vehicles, but this was my first Mercedes Benz. My salesperson, John Sauer exceeded every expectation and more! This was the most simple and enjoyable purchase experience ever! If you're thinking of purchasing anywhere else, save time and just come here... you won't be disappointed. Thanks again John, Neil, and thank you RBM!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much, DB2, for taking the time to share your experience with us! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that John and the rest of our team took excellent care of you during your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta