Reviews
The RBM of Alpharetta experience was seamless.
The RBM of Alpharetta experience was seamless. Starting with the welcome smile of Ms. Mary Brown, the interaction with Bill Favini and Roberto, to the delivery process with Daisy. Working with Bill to select the perfect vehicle for me, was a pleasure. No hard selling was attempted. Completing the financial portion with Roberto, was also a pleasure. Thank you for demonstrating what a seamless car sale experience should mimic.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sewladya, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Bill Favini ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta
I am what some call a "Mercedes Girl" .
I am what some call a "Mercedes Girl" . I was merely considering trading a C300 for a newer model and called RBM of Alpharetta on a whim. Britt answered the phone and was so accommodating that I made an appointment to meet him. My first pick was not a feasible answer and I left the dealership a little disappointed.. A few days later Britt called in response to an email I sent; saying that the GM may have found the solution. The GM was right and now I am driving a newer, more luxurious C300. Everyone from sales to finance were wonderful to work with and assured me that this was the right decision. Thanks to ALL
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Gail, Thank you for taking the time to share your feedback! We're thrilled to hear that Britt Kaminsky made your experience at our dealership exceptional. Our team works hard to ensure that every customer receives personalized attention and expert guidance, and it's clear that Britt went above and beyond to assist you. We'll make sure to pass along your kind words to Britt Kaminsky and celebrate his dedication to customer satisfaction. We appreciate your business and hope to see you again soon! Best Regards, RBM of Alpharetta
“I had an exceptional experience purchasing my car!
“I had an exceptional experience purchasing my car! Ms. Gwen was knowledgeable, friendly, very patient, and genuinely cared about helping me find the perfect vehicle. Ms. Gwen took the time to answer all my questions, explaining every feature in detail, and made the entire process smooth and stress-free. I never felt pressured, and her transparency was truly refreshing. Ms. Gwen professionalism and dedication to customer satisfaction exceeded my expectations. I absolutely recommend Ms. Gwen to anyone looking for a trustworthy and hassle-free car-buying experience!”
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Danielle.dst414, Congratulations on your gorgeous Mercedes-Benz! Thank you for choosing RBM of Alpharetta. It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Gwen Moss ensured you had a great time while searching for the perfect vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta
Those at RBM Alpharetta could not have been more
Those at RBM Alpharetta could not have been more fantastic in every single way. Firstly, the vehicle was very much in keeping with the photos and videos on line. Secondly, they were very much available whenever I had to call. My job can make it difficult for me to reach and my circumstance in this regard meant a delayed buying process. However, they could not have been more patient and courteous with me. Gwen Moss in particular was amazing in working with me - she was attentive, patient and able to answer almost all my questions. The finance team were also great, and made the buying process seamless. It really did feel like a smooth, luxurious process with them. I could not have been happier and would very easily recommend them to anyone looking to purchase a new Mercedes. It’s worth mentioning they do have experience with out of state clients which I was, and this helped me significantly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Zaraq, Thank you for your glowing review! We’re delighted to hear that your experience with Gwen Moss exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it’s wonderful to know that we achieved that with you. We’ll be sure to pass along your kind words to Gwen and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best Regards, RBM of Alpharetta
Britt was so attentive when we bought our new Mercedes.
Britt was so attentive when we bought our new Mercedes. Absolutely the Best !! Awesome Guy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ellen, Your kind words mean the world to us! Britt Kaminsky is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Best Regards, RBM of Alpharetta
My wife & I were referred to Britt by close friends.
My wife & I were referred to Britt by close friends. They had a great experience with Britt and were happy to give us his name. Britt is very knowledgeable about the Mercedes product but, is not pushy! We will continue to use Britt and happy to refer him!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Davidkaufman, Thank you for your glowing review! We're delighted to hear that your experience with Britt Kaminsky exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it's wonderful to know that we achieved that with you. We'll be sure to pass along your kind words to Britt and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best Regards, RBM of Alpharetta
Great experinece with RBP of Alpharetta.
Great experinece with RBP of Alpharetta. Lori Mohr was very prompt to answer all of my questions. She made the process very pleasant and fast. I would definitely recommend RBM of Alpharetta and Lori Mohr.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Dtaylor137, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Lori Mohr and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best Regards, RBM of Alpharetta
The Best!
The Best!!!. I have been buying from RBM of Alpharetta since 2012. It is always a no pressure situation. Recently bought a GLE 450e plug in hybrid SUV. Bill Favini is our sales consultant. He was so awesome to work with. Guided us in every step of the way and treated my entire family ( yes it was family shopping) with respect and answered everyone's questions. Bill understood all the financial implications of the decision making and helped us to make informed decisions. Five stars to Bill Favini
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kannan, Congratulations on your gorgeous Mercedes-Benz! Thank you for choosing RBM of Alpharetta. It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Bill Favini ensured you had a great time while searching for the perfect vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta
We had the privilege of working with Dan Berry and on a
We had the privilege of working with Dan Berry and on a scale of 1-10 I give him a 15. Dan understands the stress of buying a car and treating folks kindly and with respect. We walked away with our new car feeling we had been treated fairly. Dan gets 5 STARS
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Carlkl1632, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Dan Berry. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Best Regards, RBM of Alpharetta
Vadim was a pleasure to work with - he made the buying
Vadim was a pleasure to work with - he made the buying experience enjoyable. He was responsive and helpful throughout the process. Thank you, Vadim!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jwes211, Thank you for choosing RBM of Alpharetta! Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Vadim Russu. Please let us know if we can be of any further assistance to you now or in the future. Best Regards, RBM of Alpharetta