Reviews
Linda Luu has such a great attitude, she makes your car
Linda Luu has such a great attitude, she makes your car shopping journey a breeze. I will definitely refer all my friends and family. Thank you Linda!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jewelsashley, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Linda Luu and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best Regards, RBM of Alpharetta
First-class experience with RBM of Alpharetta!
First-class experience with RBM of Alpharetta! Jeff Twiggs was my sales consultant, and he was amazing. Very professional and very knowledgeable about the Mercedes brand. He was very thorough in describing features, differences between the models, between gas, hybrid and electric so that at the end of the day I ended up with the car that was perfect for me and my needs, the Mercedes S580V4 in Nautical Metallic Blue. What a beautiful vehicle, pure luxury! The atmosphere at RBM Alpharetta was very warm and welcoming, from the receptionist that welcomes you to the dealership, the Sales Manager Donnie Moore, all the way through to the finance manager, Roberto Mansur, to the delivery specialist, Deisi Pizano, who sat with me to describe the features of the new vehicle, to the service person who Armor-All'd the tires as the final touch! The service and treatment I received was first class all the way! Jeff Twiggs was very patient and accommodated my schedule as necessary. Very pleasant, warm, friendly, and honest! Thank you, Jeff, for welcoming me to the "Mercedes family". If anyone is planning to purchase a Mercedes vehicle of any kind, please visit RBM of Alpharetta. Then it is worth making an appointment with Jeff Twiggs to make sure he will be there when you arrive. You will thank me for this recommendation...I promise you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Wheatleyp1, Your incredibly detailed and heartfelt review truly made our day here at RBM of Alpharetta. Thank you so much for taking the time to share your positive experience with us, and we want to extend our sincere thanks for your kind words about Jeff Twiggs. It's clear from your review that Jeff left a lasting impression on you with his exceptional service, expertise, and dedication. At RBM of Alpharetta, we're incredibly proud of the caliber of our team members, and it's wonderful to hear that Jeff exemplifies the values of our dealership. Your satisfaction is our top priority, and we're committed to providing you with the highest level of service and support throughout your Mercedes journey. Whether you're in need of assistance, have questions, or simply want to chat about your Mercedes, please know that we're always here for you. Your feedback is incredibly valuable to us, and we want to assure you that we'll share your praises with Jeff Twiggs and the entire team. We're grateful for your trust in us, and we can't wait to welcome you back to our dealership soon for another exceptional experience. Best Regards, RBM of Alpharetta
I called RBM of Alpharetta on a Monday afternoon, Dan
I called RBM of Alpharetta on a Monday afternoon, Dan Berry picked up the phone and 3 days later I was in my new Mercedes. He was super quick, extremely responsive, and a pleasure to work with. Lisa the finance manager, was fantastic with the numbers and even surprised me with a lower payment and a better interest rate than what was originally quoted. I went to ALL of the luxury vehicle dealerships and other dealerships as well, some interactions and experiences were great and some highly unsatisfying. My experience at RBM of Alpharetta was top notch and I highly recommend this dealership and Dan and Lisa if you are in the market for a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Mary, Our team was elated to read that Dan Berry took fantastic care of you by being knowledgeable, professional and providing a smooth and stress free experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family! Best Regards, RBM of Alpharetta
Linda was amazing!
Linda was amazing! She was patient and knowledgeable. She took her time and explained everything about each car I looked at. She made the buying process as stress-free as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Laurenkaiser19, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Linda Luu ensured you had a great time while searching for the perfect vehicle that best suits your needs! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta
Excellent customer service!
Excellent customer service! Very smooth and quick transaction. Thank you team RBM! Top marks to everyone who assisted us, said hello and treated us so well!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best Regards, RBM of Alpharetta
After a recent car accident, I found myself in need of a
After a recent car accident, I found myself in need of a new car. I began the process online at RBM of Alpharetta. Lori Mohr introduced herself to me and immediately I felt a connection. She listened and understood what I was looking for in my next purchase. She found exactly what I was looking for. RBM of Alpharetta makes the car buying process easy and professionally, with no haggeling. While other delearships in the Atlanta area called and emailed too much, RBM handled the process in a professional manner. I will never shop anywhere else! I would recommend Lori Mohr and RBM Alpharetta to all of my friends and family. When it came to signing, Rachel made it a very pleasant experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Shelley, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Lori Mohr ensured you had a great time while searching for the perfect vehicle that best suits your needs! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta
My husband and I had a great experience at RBM of
My husband and I had a great experience at RBM of Alpharetta thanks to Lori who made the unenjoyable outing of car shopping enjoyable! Highly recommend you ask for Lori when looking for your next vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jennalynnrobinson, Thank you so much for the 5-star review! We appreciate your kind words about Lori Mohr. We're thrilled to hear that you had an easy and friendly experience at our dealership. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta
Great dealership!
Great dealership! Very friendly, helpful and efficient. Reza was great to work with. Got me exactly what I wanted!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jillvp, Thank you so much for the 5-star review! We appreciate your kind words about Reza Azizi. We're thrilled to hear that you had an easy and friendly experience at our dealership. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta
I had another fantastic experience at RBM Alpharetta
I had another fantastic experience at RBM Alpharetta while buying my beautiful new 2025 G-Wagon! Reza and Donnie were incredibly helpful and knowledgeable, making the entire process smooth and enjoyable. They answered all my questions, ensured I felt comfortable, and made sure I got the best deal. I highly recommend this dealership for anyone looking to buy a car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Paityn, We can’t thank you enough for your wonderful review! It’s fantastic to hear that Reza Azizi provided you with such a positive experience during your visit to our dealership. At Mercedes, we strive to deliver excellence in every aspect of our service, and its clear that Reza embodies that commitment. We’ll be sure to recognize Reza Azizi for his outstanding performance and dedication to customer satisfaction. Thank you for choosing us, and we look forward to serving you again in the future! Best Regards, RBM of Alpharetta
I recently worked with John at RBM of Alpharetta to
I recently worked with John at RBM of Alpharetta to complete my lease buyout, and it was a great experience. The process was smooth, professional, and hassle-free from beginning to end. John made everything easy and straightforward. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Johnnym, Thank you for your glowing review! We're delighted to hear that your experience with John Sauer exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it's wonderful to know that we achieved that with you. We'll be sure to pass along your kind words to John and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best Regards, RBM of Alpharetta