Reviews
Excellent Experience from Start to Finish
Loyal Mercedes customer for years. First purchase at this location, recently relocated to the area. Very courteous, professional and seamless process working with Reza for our vehicle order and purchase and with Lisa in finance. Stellar customer service, a true representation of the brand.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much RJ. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Reza could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Outstanding experience!
RBM is a very nice dealership to include staff, professionalism, amenities, service. Kyle Edson (Sales consultant) was attentive, knowledgeable, responsive and a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Julie Lewis. We really appreciate the kind words, and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Happy driving! Sincerely, RBM of Alpharetta
Everyone was professional and courteous. We got the...
Everyone was professional and courteous. We got the exact vehicle we wanted at a price we felt comfortable paying. We will definitely recommend RBM to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Wisdom9451 We are thrilled to hear that our team provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
This is a top notch dealer. The employees are very nice...
This is a top notch dealer. The employees are very nice especially the salesman that I had, Rena. Very impressed with their operation, very nice dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to hear that Reza provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Terri Reese is the best! She goes above and beyond.Thank...
Terri Reese is the best! She goes above and beyond.Thank you to Donnie for all your help. He needs a 5 star as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much rgarrett20! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Terri took excellent care of you during your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta
GREAT EXPERIENCE
Kagan Scott walked me through the process of trading my 2017 Mercedes for a 2020 Mercedes. Each step was explained completely. The employees were friendly and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued loyalty and business! We hope that Kagan and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experience with us! Sincerely, RBM of Alpharetta
Car Buying at its Finest!
Excellent service from Jeff Twiggs in sales and Sharon Thompson in finance. Both were extremely knowledgeable and considerate throughout the purchasing process. Couldn’t be happier with our experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much Jenny Spartz! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta
Great Experience!
Kyle was a pleasure to work with. He is very friendly, professional and knowledgable. I dread the car buying process. He made the process fun and painless! I’m so glad I chose to go to RBM of Alpharetta.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, jennyga75 We are thrilled to hear that Kyle provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Fast and Professional
Sheaffer is a real pro and I would recommend you work with him and his team if you are in need of a fast and professional transaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you csedgwick. We really appreciate the kind words and thank you for your business. We're delighted to hear that Sheaffer could provide you with a delightful buying experience. Happy driving! Sincerely, RBM of Alpharetta
Shopping for MErcedes GLS 2020
RBM of Alpharetta was a very pleasant experience and working with David Wang on finalizing my car, the stories we shared about our culture, the way they treat customers and trying their best to give a good deal. I would recommend working with RBM and David for a fun shopping experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase