Reviews
Great Sales Experience
Vadim made trading my old E550 for a new 2020 C-Class an enjoyable experience. He was extremely knowledgeable about the product, created no pressure and instilled great confidence in me to make the right/best choice for me. I strongly recommend him as a great salesperson! Kim A
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Kim A for the kind words about RBM of Alpharetta. We're delighted to hear that Vadim took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new C Class, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Purchase of CPO car
Had a great experience dealing with John Sauer and the folks at RBM for purchase of a CPO AMG GT. Great support and just the right amount from Joan through the whole process. Recommend asking for John when you are looking for your next car, very knowledgeable and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much Mike! RBM of Alpharetta truly appreciates the wonderful review. We're delighted to hear that John could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Professional and Fast
All I can say , its a pleasure working with Sheaffer , very professional . He help me in the past couple of times and always super happy with he deals we did . Great service Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Roman We are thrilled to hear that Sheaffer provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Outstanding service
This was my first annual service experience at this location. Andrei Bucatari is my service advisor. From the time I pulled into the service drive to meeting with Andrei, having my car service and then picked up, I had a very smooth service process. Andrei is very knowledgeable. I am glad he is now my service advisor. Great experience!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Easy and relaxed environment
Relaxed, no pressure environment. I must commend Kagan Scott, absolutely no pressure!! when he says he'll get you the best possible price, he delivers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Donna A for the wonderful review. We are pleased to hear that Kagan took excellent care of you during your visit. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Congratulations on your new car! Sincerely, RBM of Alpharetta
Outstanding service
I had my first service appointment for my new car. This is my first time as a service customer at this location. The process was very smooth. Every employee was genuinely nice and I was very comfortable asking questions. Andrei Bucatari was my service advisor. He is very knowledgeable and very nice too! He will be my future service advisor. This location is great and the facilities are really nice. Very pleased with the entire experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, EM We are thrilled to hear that Andrei provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Best Enjoyable and pleasurable car buying experience
First of all I would like to say I have never felt more comfortable and at ease purchasing an automobile. John Sauer is the reason my purchase went very smooth. He is extremely knowledgeable and very personable. Elaine and I could not have been more at ease with the entire vehicle buying process. He exhibited extreme professionalism through the whole process and what impressed Elaine and I the most was the 4 plus hours he spent with us on his scheduled day off. This demonstrated to us his enormous dedication and caring about the customer...US !!!! I would also like to heap praise on Lisa Brennan for a painless finance session due to her expertise and simplistic process. Also. the hands on instruction on my new car's operations could not have been a better experience than dealing with Elizabeth Sexton. She was a delight to converse with about my new car. High 5 to John, Lisa and Elizabeth for truly making this experience unforgettable. Thank you !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Cary Lockett. We really appreciate the kind words and thank you for your business. We're delighted to hear that our whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Outstanding and Efficient Experience
Andy Sayers and the rest of the team at RBM of Alpharetta provided an outstanding and efficient buying experience. I recently purchased a new GLS450 SUV from them, and they were knowledgeable, helpful, and negotiated fairly. I was quite impressed with how the deal went through at my pace, and without any typical dealer or finance games. I also got the sense that I was being treated as an individual customer with specific preferences, and not just another car sale. Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you JThelen for the kind words about RBM of Alpharetta. We're delighted to hear that Andy took excellent care of you, and made you feel welcomed during your visit. If there is anything we can do with regards to your new GLS, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Great Service, Always Accommodating
Carl Denton always takes great care of us. He gives good advice and is very mindful of the costs. We have been seeing him for several years. Although RBM is far from our house, it is worthwhile to drive the distance to be able to work with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, natchanok We are thrilled to hear that Carl provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Purchased new GLE350
We had a good idea of the type of vehicle we wanted and were very pleased with the many features the 2020 GLE offered. The safety features, technology, ambient lighting, panoramic roof and other options, along with the knowledge and assistance of Reza, helped us in our decision making process to purchase our new car quickly. We're very pleased with our new GLE and the excellent service we received at RBM.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you dirlbeck for the wonderful review. We are pleased to hear that Reza took excellent care of you on your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta