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RBM of Alpharetta

(6,439 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,439 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Purchase from Minnesota

I made one phone call from MN and got Michael Pietrzak on the phone and within an hour he had everything ready and paperwork sent out to me overnight. He was super helpful and new exactly what needed to be done. Couldn’t have been easier. Awesome out of state experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you Greg for the wonderful review. We are pleased to hear Michael took excellent care of you. Congratulations on your new car and we look forward to seeing you again. Sincerely, RBM of Alpharetta

Professional, Courteous and Efficient

Every experience I have had with RBM of Alpharetta has been top-notch and today was no exception. Joseph was very professional, informed and provided me with excellent customer service. I required additional repair services beyond my standard A service and he gave me the information I needed to make an informed decision without a pressure sell. Fantastic work by the service and sales team!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, kcruel. We are thrilled to hear Joseph provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Purchase of a 2020 GLE 350

Pam Banda was VERY friendly, knowledgeable, and responsive. This was the BEST car buying experience that I have ever had. I would highly recommend her as well as RBM Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you CARLI. We really appreciate the kind words and thank you for your business. We're delighted to hear Pam could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Buying an SL 450

I had a very pleasant, no pressure experience buying my SL 450. Pamela Banda did an excellent job reviewing the features of the car, and and was very efficient in finalizing the deal and delivery. Lisa Brennan was also very efficient with all the paperwork related to the transaction, as wasDiane Evans. Great job, Pam, Lisa and Diane! Ed Parkinson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Ed450. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Best purchase experience ever

I highly recommend Andy Sayers and RBM! Product knowledge is superb, he's a very good listener - understood my needs and provided useful insights when deciding to purchase my new MB. No pressure and great level of service!! Thanks Andy and RBM.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you BOBKIM8090 for the wonderful review. We are pleased to hear Andy took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

A Great Experience

Working with Dan Berry in sales makes you feel comfortable and relaxed. Very friendly atmosphere. Staff was knowlegable and answered all my questions. Would highly recommend RBM to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Autodude. We really appreciate the kind words and thank you for your business. We're delighted to hear Dan and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Very Professional!

Dan Berry, my salesman, was very professional and customer friendly throughout the entire process of my pre-owned car purchase. I can also say the same for all of the RBM of Alpharetta staff that worked with me. Everyone was competent and provided excellent customer service! I highly recommend the RBM of Alpharetta Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Joe for the wonderful review. We are pleased to hear Dan and the rest of our team took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

B Service on GLE350.

As usual RBM North was waiting for my arrival. No waiting time, straight into service advisor, Steve Byrd. Completed B Service paperwork, loaner car paperwork and headed back home. Steve called mid afternoon and informed me the mechanic had found a small oil leak at the front of the engine. Repairing required 2.5 to 3.0 hours, no charge, under warranty. I told Steve I would pick up my car the next morning. Steve was busy with a customer and steared me to a customer service lady in the waiting room. We went through my work order, paid and one of the dearship guys had my car waiting for me when I walked out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Bahama Bill. We are thrilled to hear Steve provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

New AMG Purchase!

Just purchased a new GLE Coupe 43AMG and my experience with RBM of Alpharetta was fabulous! Kyle was attentive, energetic, professional, and provided answers to all of my questions! I recommend anyone considering a Mercedes to work with Kyle and you won’t go wrong!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Jk6396. We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

C63AMG

Terri is wonderful to work with!! She worked hard to find the car we love!! We will definitely come back to Terri in the future!! She made us feel like family!! Tom in financing was also very easy and nice to work with!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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