Reviews
Purchase from Minnesota
I made one phone call from MN and got Michael Pietrzak on the phone and within an hour he had everything ready and paperwork sent out to me overnight. He was super helpful and new exactly what needed to be done. Couldn’t have been easier. Awesome out of state experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Greg for the wonderful review. We are pleased to hear Michael took excellent care of you. Congratulations on your new car and we look forward to seeing you again. Sincerely, RBM of Alpharetta
Professional, Courteous and Efficient
Every experience I have had with RBM of Alpharetta has been top-notch and today was no exception. Joseph was very professional, informed and provided me with excellent customer service. I required additional repair services beyond my standard A service and he gave me the information I needed to make an informed decision without a pressure sell. Fantastic work by the service and sales team!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, kcruel. We are thrilled to hear Joseph provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Purchase of a 2020 GLE 350
Pam Banda was VERY friendly, knowledgeable, and responsive. This was the BEST car buying experience that I have ever had. I would highly recommend her as well as RBM Alpharetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you CARLI. We really appreciate the kind words and thank you for your business. We're delighted to hear Pam could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Buying an SL 450
I had a very pleasant, no pressure experience buying my SL 450. Pamela Banda did an excellent job reviewing the features of the car, and and was very efficient in finalizing the deal and delivery. Lisa Brennan was also very efficient with all the paperwork related to the transaction, as wasDiane Evans. Great job, Pam, Lisa and Diane! Ed Parkinson
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Ed450. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Best purchase experience ever
I highly recommend Andy Sayers and RBM! Product knowledge is superb, he's a very good listener - understood my needs and provided useful insights when deciding to purchase my new MB. No pressure and great level of service!! Thanks Andy and RBM.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you BOBKIM8090 for the wonderful review. We are pleased to hear Andy took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
A Great Experience
Working with Dan Berry in sales makes you feel comfortable and relaxed. Very friendly atmosphere. Staff was knowlegable and answered all my questions. Would highly recommend RBM to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Autodude. We really appreciate the kind words and thank you for your business. We're delighted to hear Dan and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Very Professional!
Dan Berry, my salesman, was very professional and customer friendly throughout the entire process of my pre-owned car purchase. I can also say the same for all of the RBM of Alpharetta staff that worked with me. Everyone was competent and provided excellent customer service! I highly recommend the RBM of Alpharetta Dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Joe for the wonderful review. We are pleased to hear Dan and the rest of our team took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
B Service on GLE350.
As usual RBM North was waiting for my arrival. No waiting time, straight into service advisor, Steve Byrd. Completed B Service paperwork, loaner car paperwork and headed back home. Steve called mid afternoon and informed me the mechanic had found a small oil leak at the front of the engine. Repairing required 2.5 to 3.0 hours, no charge, under warranty. I told Steve I would pick up my car the next morning. Steve was busy with a customer and steared me to a customer service lady in the waiting room. We went through my work order, paid and one of the dearship guys had my car waiting for me when I walked out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Bahama Bill. We are thrilled to hear Steve provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
New AMG Purchase!
Just purchased a new GLE Coupe 43AMG and my experience with RBM of Alpharetta was fabulous! Kyle was attentive, energetic, professional, and provided answers to all of my questions! I recommend anyone considering a Mercedes to work with Kyle and you won’t go wrong!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Jk6396. We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
C63AMG
Terri is wonderful to work with!! She worked hard to find the car we love!! We will definitely come back to Terri in the future!! She made us feel like family!! Tom in financing was also very easy and nice to work with!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase