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RBM of Alpharetta

(6,439 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,439 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Wonderful Experience

Wonderful experience purchasing my CPO vehicle at RBM of Alpharetta. I called to inquire about a vehicle that had the specific options I was searching for. Luckily for me, it was still available. I had the pleasure of making arrangements by phone to test drive the vehicle with sales consultant, Dan Berry, within a couple of hours of placing my call. Dan met my mother and I at the appointed time. I test drove the vehicle and Dan was very informative, pointing out the numerous features the vehicle offered. After returning to the dealership, I decided to purchase this CPO vehicle. I appreciate Dan’s approach, he made me feel comfortable and at ease. He is knowledgeable, professional, courteous, attentive and there was no pressure or haggling. I received a great price on this vehicle. I had financing prior to my arrival, but Dan and the top notch finance department representative, Sharon Thompson, were able to obtain an even lower rate for me. They did an outstanding job facilitating the purchase of my vehicle! Dan has followed up with me since my purchase, and I shall be returning to obtain another hands on to tutorial. This is what quality service is all about! This was one vehicle shopping experience I found to be enjoyable! I look forward to my next purchase with RBM of Alpharetta. Lynn M.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much lynnm! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Dan and Sharon took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

Terri Reese was my sales person for my car

Terri is wonderful to work with!! She worked hard to find the car we love!! We will definitely come back to Terri in the future!! She made us feel like family!! Tom in financing was also very easy and nice to work with!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Carguywalt! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Terri and Tom took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

Excellent Service

We are highly pleased with the professional manner and the excellent service which your sales team -especially Mr Kagan Scott and Ms Diane Evans- provided us when purchasing our new car. You have definitely gained a new customer who will refer all of their friends to RBM of Alpharetta. Many thanks, Chris and Pauline

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Chris and Pauline. We really appreciate the kind words and thank you for your business. We're delighted to hear Kagan and Diane could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Best dealership I’ve ever been to!

Best dealership I have ever bought a car from! My sales person Reza was top notch and made the process very easy from informing us of our choices to the financing. You can’t go wrong at RBM of Alpharetta. Excited to enjoy my new Mercedes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Rebeccas8989 for the wonderful review. We are pleased to hear Reza took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

Best dealership I’ve ever been to!

Best dealership I have ever bought a car from! My sales person Reza was top notch and made the process very easy from informing us of our choices to the financing. Sharon was great with paperwork and helping us understand the financing. You can’t go wrong at RBM of Alpharetta. Excited to enjoy my new Mercedes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great car

We were all set to buy an Audi when we decided to check out the Mercedes. We stopped in and the car was like new even though it was a 2016. Instantly loved it the moment I got behind the wheel. Our sales guy Michael was great and very knowledgeable plus he wasn’t pushy at all. Great experience all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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First Mercedes Benz

My wife and I came into RBM without an appointment , and John came out to greet us. He introduced himself and began to talk about the RBM dealership and Mercedes product line. He took up a good bit of time with us and showed us a number of cars. We felt welcomed and appreciated. After staying for a good visit. We returned the next day and John was off, so we met David who graciously helped us. This all happened without a hitch. We looked at a number of cars again, and decided to make a purchase. We now are proud owners of a new E450 Coupe. So far, all is well. They are a great team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Sportsguy. We really appreciate the kind words and thank you for your business. We're delighted to hear John and David could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Congratulations on your first Mercedes Benz and welcome to the family! RBM of Alpharetta

Jeff Twiggs

Jeff Twiggs and the team at RBM of Alpharetta went above and beyond to provide a great service to us when purchasing our new car. His knowledge of the car and professionalism made him a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much JPM! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Jeff took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

Excellent experience!

I not only can say John was very professional and knowledgable but extremely patient with me when purchasing my 300E. I would definitely recommend him to friends or family in the future! Lisa was very nice as well as proficient in finance. Diane was also very knowledgeable and patient with me when explaining the many features of the 300E. Neil also made me feel great about choosing Alpharetta RBM!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you nanci766. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Simply Excellent

Just purchased a GLE 350 today; the best automobile purchase experience of our life. We’ve purchased BMW, Volvo before but never had a more pleasurable experience than RBM Alpharetta. Andy in sales, Liza in finance, Elizabeth in orientation, Don in service; simply professional and purely customer oriented. What a pleasure to purchase from RBM in Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and business! We hope Andy and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta