Reviews
Great experience!
Kyle Edson at RBM Alpharetta was great to work with. He was very courteous, professional and knowledgeable. I used Costco’s car buying service and was put in contact with Kyle. Kyle made the whole process incredibly easy and stress free. I would absolutely return to Kyle at RBM aid Alpharetta if I need another Mercedes and would highly recommend him and the dealership to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Mistaman22 for the wonderful review. We are pleased to hear Kyle took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
Exceptional Professional and Personalized Service
We had a very positive experience at RBM of Alpharetta. Ramona Razavi, our sales representative, is knowledgeable, compassionate, professional and friendly. She worked to answer all of our questions and make the car of my dreams become a reality. RBM of Alpharetta listened to me and together we found the perfect fit in a MB vehicle. All of our questions were answered with professionalism and precision. Diane was extremely patient and knowledgeable about the features and workings of MB vehicles and made the transition from my older model as seamless as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you HBP for the wonderful review. We are pleased to hear Ramona and Diane took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
Professional and Knowledgeable
"Exceptional Professional and Personalized Service" We had a very positive experience at RBM of Alpharetta. Ramona Razavi, our sales representative, is knowledgeable, compassionate, professional and friendly. She worked to answer all of our questions and make the car of my dreams become a reality. RBM of Alpharetta listened to me and together we found the perfect fit in a CPO MB vehicle. All of our questions were answered with professionalism and precision. Diane was extremely patient and knowledgeable about the features and workings of MB vehicles and made the transition from my older model as seamless as possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent & Professional experience
We had a very pleasant experience at RBM of Alpharetta. Ramona Razavi, our sales representative, is wonderful!! She is professional, knowledgeable, courteous & very friendly. She answered all our questions & is extremely helpful. Lisa Brennan, in Finance, is also very efficient, friendly & wonderful! Our overall experience at RBM of Alpharetta was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much CH. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Ramona and Lisa could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Professional and pleasant experiance!
Professional and pleasant experience! Thank you Andy Sayers for your propmt response to my request of a specific car, model and even a specific color. Thank you for reaching out to me while i was out of town when the right car arrived and for making the buying process such a great experience! You are the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Hagit2002 for the kind words about RBM of Alpharetta. We're delighted to hear Andy took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new GLE, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Very Helpful
We came into the dealership on Monday just to look around and were not ready to buy, our salesman Michael showed us and test drive us several different models till we found the one we liked which we had no idea was even in their lineup. He was supper helpful, informative and wasn’t pushy at all which was what we like. All in all a great dealer and when we are ready to order our car we Weill definitely be ordering it from Michael at RBM of Alpharetta.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Repair work
Consistently great customer experience working with Steve Byrd my service advisor. Steve provides prompt responses to all of my questions and explains all of the work that needs to be performed on the vehicle. I can highly recommend working with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, dentom! We are thrilled to hear Steve provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Fit first
Steve very helpful! We drive to this dealership because of Steve and staff. We recommend this location and services offered without hesitation. Thank you and see you soon!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Excellent
Just a note to say how very pleased we were with Steve Byrd and his staff. We drive the extra mile just to deal with Steve and his staff. The quality work and friendliness of staff is excellent .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding Service
Each time I have come to RBM everyone has been friendly and professional. Steve is a professional service representative and very knowledgeable. I did not have to wait a long time and the paperwork was completed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair