Reviews
First of all the RBM staff were very friendly at first
First of all the RBM staff were very friendly at first sight. Greeted us with warm smiles each time we visited. Very nice dealership, great selection of luxury vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jbrown4794, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best Regards, RBM of Alpharetta
No hassle, no tiresome negotiation on price, fair market
No hassle, no tiresome negotiation on price, fair market price for our Range Rover vehicle for trading. Highly recommend. Ask for Royce!! The entire process from test drive to financing were pleasant. Huge inventory at RMB at Alpharetta.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Bob Y, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Royce Worley and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best Regards, RBM of Alpharetta
The sales rep, Mr.
The sales rep, Mr. Lee, was very attentive and very knowledgeable about the vehicle and was able to explain all the details of the vehicle. He was not high pressure and allowed me to take a few days to make my decision without being pressured. I thought the dealership stood out as being excellent compared to other dealers that I had visits.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Drcroberson, Our team was elated to read that Jon Lee took fantastic care of you by being knowledgeable, professional and providing a smooth and stress free experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new vehicle! Enjoy and welcome to the RBM of Alpharetta Family! Best Regards, RBM of Alpharetta
Everyone at this dealership is genuinely nice and
Everyone at this dealership is genuinely nice and respectful. Specially Linda, who helped me pick out my favorite vehicle of all time. Thank you Linda
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Malik.faisal02, Thank you for taking the time to share your feedback! We’re thrilled to hear that Linda Luu made your experience at our dealership exceptional. Our team works hard to ensure that every customer receives personalized attention and expert guidance, and its clear that Linda went above and beyond to assist you. We’ll make sure to pass along your kind words to Linda Luu and celebrate her dedication to customer satisfaction. We appreciate your business and hope to see you again soon! Best regards, RBM of Alpharetta
Awesome salesperson to have.
Awesome salesperson to have. Very pleasant to work with, and is incredibly knowledgeable and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello ChelcL, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing top-notch service, and it's always rewarding to know that we've met your expectations. We look forward to serving you again in the future! Sincerely, RBM of Alpharetta
Painless.
Painless. Clear process. Great car. Sales and financial manager both were knowledgeable Thank you Fantastic
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We’re thrilled to hear that your experience with Reza was painless and that you found the process clear and straightforward. It’s great to know that you’re happy with your new car and that both our sales and financial managers provided knowledgeable assistance. We appreciate your kind words and are here if you need anything in the future! Sincerely, RBM of Alpharetta
Had a great experience with Roy!
Had a great experience with Roy! 10/10 recommend to anyone! Very sincere and was very patient with me throughout the whole process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jenny, for your kind review! We’re thrilled to hear that Royce provided you with such a great experience and that his sincerity and patience made the process smooth. Your 10/10 recommendation means a lot to us! If you ever need anything in the future, please don’t hesitate to reach out. Sincerely, RBM of Alpharetta
Excellent service with a Smile 😃.
Excellent service with a Smile 😃. He was Great! And I thank him and Appreciate him
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Tecla, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta
Ezequiel was very professional and thorough.
Ezequiel was very professional and thorough. He was in constant communication and even took videos and pictures of the car being that I was an out of state purchaser. He even assisted with the car shipper to make sure the car was loaded properly. The team at RBM was very prompt and a pleasure to work with. The car was everything they described. Great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Lam, for your fantastic review! We’re thrilled to hear that Ezequiel provided such professional and thorough service, especially with the extra effort of taking videos and pictures for your out-of-state purchase. It’s wonderful to know that he assisted with the car shipping process to ensure everything went smoothly. We’re also glad the team at RBM of Alpharetta made the experience prompt and enjoyable for you. We truly appreciate your trust in us and are happy the car met your expectations. If you need anything else, don’t hesitate to reach out! Sincerely, RBM of Alpharetta
Reza & Ezequiel were great, accommodating personable and
Reza & Ezequiel were great, accommodating personable and cordial. Their effort and attention were fantastic. I was very leery of RBM based on previous experience with another RBM location Reza and Esequiel regained our trust and that led to our purchase from RBM Alpharetta ! Looking forward you our continued ongoing relationship with RBM Alpharetta Mercedes Benz!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Willie, Thank you so much for the wonderful feedback! I’m thrilled to hear that Reza and Ezequiel made such a positive impression and helped regain your trust in RBM. It’s fantastic to know that their accommodating and personable approach made your experience so pleasant. We’re excited to have you as part of the RBM Alpharetta family and look forward to continuing our relationship with you. If you need anything or have any questions down the road, just let us know. Thanks again for choosing us and for your kind words! Kind Regards, Your Friends and Family at RBM of Alpharetta