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RBM of Alpharetta

(6,413 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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You have a great sales agent, Lori Mohr.

You have a great sales agent, Lori Mohr. Everyone at the dealership was pleasant. The time spent with Martin was very helpful. If any of my friends are looking for a new car, I know where to send them, RBM of Alpharetta.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re delighted to hear that Lori Mohr and Martin made your visit to RBM of Alpharetta so positive. It’s wonderful to know that everyone at the dealership was pleasant and that Martin’s assistance was helpful. Your willingness to recommend us to your friends means a lot to us! If you or anyone you know needs anything in the future, don’t hesitate to reach out. Thanks again for choosing us and for your support! Best Wishes, Your Friends and Family at RBM of Alpharetta

A great deal on a fabulous car with a great level of

A great deal on a fabulous car with a great level of service. I was highly impressed

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

"Thank you, for the great feedback! We’re thrilled to hear that you were impressed with both the deal and the level of service you received. It’s wonderful to know that we could provide you with a fabulous car and an exceptional experience. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new car!" Best regards, RBM of Alpharetta

My third lease at RBM of Alpharetta.

My third lease at RBM of Alpharetta. It is always amazing to go there, the service is just impeccable! Lori Mohr was amazing, she had everything ready at my arrival and it has been by far the quickest I have been in a car dealership!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you, for your continued trust in RBM of Alpharetta! We’re thrilled to hear that your third lease experience was just as impressive as the previous ones. It’s fantastic to know that Lori Mohr provided you with such efficient and impeccable service. We’re always here to make your visits as smooth and quick as possible. If there’s anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new vehicle! Sincerely, RBM of Alpharetta

Everyone at RBM was amazing The help we got from John

Everyone at RBM was amazing The help we got from John Lee and Roberto Manzur was extraordinary

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We’re thrilled to hear that Jon Lee and Roberto Manzur provided you with extraordinary service. It’s fantastic to know that everyone at RBM of Alpharetta made such a positive impression. We truly appreciate your kind words and are grateful for your feedback. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again! Sincerely, RBM of Alpharetta

The whole experience of buying a car in rbm alpharetta is

The whole experience of buying a car in rbm alpharetta is a delight. Everyone was extremely accomodating and patient. Dan the sales person is great!!

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  • Overall experience 5.0
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Dealer response

Thank you for the fantastic review! We’re delighted to hear that your car-buying experience at RBM of Alpharetta was a delight. It’s great to know that our team, especially Dan, provided you with accommodating and patient service. We truly appreciate your kind words and are thrilled that you had such a positive experience. If you need anything in the future, please feel free to reach out. Enjoy your new car! Best regards, RBM of Alpharetta

Britt was wonderful to work with during my car buying

Britt was wonderful to work with during my car buying experience. He was super knowledge, as I was new to the Mercedes brand, and really took the time to explain the difference between Mercedes and another luxury brand I was comparing them too. He answered all my questions with accuracy and quickness. 5 out of 5 stars! Thank you for welcoming me with open arms into the Mercedes family.

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  • Overall experience 5.0
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Dealer response

Thank you so much for your wonderful review, Cordelia! We’re thrilled to hear that Britt provided you with such a knowledgeable and detailed introduction to the Mercedes brand. It’s great to know that his thorough explanations and quick responses made your car-buying experience exceptional. We’re excited to welcome you to the Mercedes family and appreciate the 5-star rating! If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Sincerely, RBM of Alpharetta

Very smooth process.

Very smooth process. Reza was great. Very professional and explained the process to us from start to finish.

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  • Overall experience 5.0
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Dealer response

Thank you for your feedback, Ejiro! We’re glad to hear that Reza made the process smooth and provided clear explanations from start to finish. We appreciate your kind words and are pleased that you had a great experience with us. If you need anything else, please feel free to reach out. We look forward to serving you again in the future! Best regards, RBM of Alpharetta

Much more positive car buying experience than we have

Much more positive car buying experience than we have ever had previously, including multiple previous luxury brand purchases. Bill Favini the salesman and Rachel Collins in finance were excellent. The dealership held the car for us when we were not able to purchase at the time we first drove the car due to travel and circumstantial issues. They were very accommodating of all requests. There was no wasted time or gamesmanship. Although the dealership is not geographically desirable for our in town location, we will return for future purchases due to the positive nature of the experience. Well worth the drive.

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  • Overall experience 5.0
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Dealer response

Thank you, Ashley, for sharing such a glowing review! We’re delighted to hear that Bill and Rachel made your car-buying experience the best you’ve ever had, even compared to previous luxury brand purchases. We’re especially glad we could accommodate your needs and hold the car for you during your travel. It’s wonderful to know that despite the distance, the experience was well worth the drive! We truly appreciate your trust in RBM of Alpharetta and look forward to welcoming you back for future purchases. Sincerely, RBM of Alpharetta

Jon and RBM provide very professional and friendly

Jon and RBM provide very professional and friendly service, the deliver service provide a very good explanation of how to use the car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you, for your kind review! We’re thrilled to hear that Jon and the team at RBM of Alpharetta provided you with professional and friendly service. We’re especially glad the delivery process helped you feel confident in using your new car. If you ever have any more questions or need further assistance, don’t hesitate to reach out. We appreciate your business and look forward to serving you again!" Sincerely, RBM of Alpharetta

We had an exceptional experience working with Linda Luu

We had an exceptional experience working with Linda Luu at RBM of Alpharetta for the purchase of our vehicle. From start to finish, Linda was incredibly professional and friendly. Her warm personality made the car-buying process smooth and enjoyable. Linda made thoughtful suggestions based on our needs and preferences, and most importantly, she truly listened to us. We had to leave to attend a meeting and complete the process on Monday, and Linda was highly responsive, keeping us informed and making sure everything was ready for our return. We really appreciate the entire experience, and we believe it was Linda’s dedication and attention to detail that made all the difference. We highly recommend her and the team at RBM of Alpharetta. Thank you, Linda!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Brian and Tenelle, for the amazing feedback! We’re delighted to hear that Linda provided you with such a smooth and enjoyable car-buying experience. Her dedication, attention to detail, and genuine care for our customers truly shine through, and we’re thrilled she made such a positive impact. We appreciate your kind words and your recommendation of both Linda and our team at RBM of Alpharetta. If there’s anything else we can assist with in the future, please don’t hesitate to reach out. Wishing you many happy miles ahead! Best regards, RBM of Alpharetta