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RBM of Alpharetta

(6,413 reviews)
Sales hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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I had the most amazing and seamless car buying experience

I had the most amazing and seamless car buying experience EVER this weekend. Kyle E, was very personable and listened to our needs. He took his time with us and ensured all of our questions were answered. He wasn't pushy and was very honest....not at all what you would expect from a car salesman. He took great care of us. He's earned life long customers. Martin (car concierge) was also amazing. He's great at his job. RBM picked the perfect person for this position. Alpharetta is over an hour away but I'll never shop at another RBM! Thanks again for everything Kyle and Martin!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your amazing experience! We’re delighted to hear that Kyle. provided such a personable and honest car-buying experience, taking the time to listen and answer all of your questions. It’s fantastic that his approach earned your trust and made you a lifelong customer! We’re also thrilled to hear that Martin took great care of you. We’re grateful for your kind words and look forward to welcoming you back, even with the drive! If you ever need anything in the future, don’t hesitate to reach out. Sincerely, RBM of Alpharetta

Exceptional Service and Expertise: A Five-Star Experience

Exceptional Service and Expertise: A Five-Star Experience with Roberto Manzur at RBM Finance I recently had the pleasure of working with Roberto Manzur at RBM Finance. I cannot speak highly enough about his outstanding service and expertise throughout my entire experience. When I stepped into RBM, it was clear that Roberto was committed to ensuring I received the best possible care, and he exceeded all my expectations. Roberto's professionalism is evident in every aspect of his work. He took the time to thoroughly explain the financing options available to me, ensuring that I fully understood each one and how they would impact my long-term financial goals. His knowledge of the auto finance industry is impressive, and it was clear that he is well-versed in the intricacies of the process. What stood out to me the most was his ability to tailor his advice to my specific needs, making sure I felt confident and comfortable with my decision. Regarding the extended car warranty, Roberto's expertise was equally remarkable. He patiently walked me through the various coverage options, highlighting the benefits and potential drawbacks. Roberto was transparent and honest, providing me with all the information I needed to make an informed choice without any pressure. His approach was refreshingly straightforward, and I appreciated his dedication to ensuring I chose the best warranty for my vehicle. Beyond his technical knowledge, Roberto's customer service skills are exceptional. He was always available to answer my questions in person, over the phone, or via email. His responsiveness and willingness to go the extra mile made the process seamless and stress-free. Clearly, Roberto genuinely cares about his clients and is passionate about helping them make the best decisions for their financial and automotive needs. What truly sets Roberto apart is his unwavering commitment to customer satisfaction. After the purchase, he followed up with me to ensure everything went smoothly and that I was happy with my decisions. This level of care and attention to detail is rare in today's fast-paced world, and it left a lasting impression on me. In summary, Roberto Manzur at RBM Finance is a true professional who goes above and beyond for his clients. His deep knowledge of finance and extended car warranties, combined with his exceptional customer service, makes him an invaluable asset to RBM. I wholeheartedly recommend Roberto to anyone seeking finance or warranty services; you can trust that you're in the best possible hands. Thank you, Roberto, for making my experience at RBM so positive and ensuring that I left feeling confident and satisfied with my decisions.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your detailed and glowing feedback! We’re thrilled to hear that Roberto Manzur provided such exceptional service during your experience with RBM Finance. It’s fantastic to know that Roberto’s professionalism, thorough explanations, and tailored advice made such a positive impact. His commitment to making sure you understood every aspect of the financing and warranty options really stands out, and we’re glad he could make the process so smooth and stress free for you. Roberto’s dedication to customer satisfaction and his follow-up to ensure everything went well are exactly what we strive for. Your kind words truly highlight the care and expertise he brings to his role. Thank you again for your recommendation and for taking the time to share your experience. If you need anything else or have any more questions, don’t hesitate to reach out. Best Wishes, Your Friends and Family at RBM of Alpharetta

SID KARACA did my second-best car buying experience with

SID KARACA did my second-best car buying experience with RBM of Alpharetta, he was very nice and patient with us, he treats my daughters so great, we will be back soon. highly recommended

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It’s wonderful to know that Sid was patient and kind, especially with your daughters. We’re looking forward to welcoming you back soon! Kind Regards, Your Friends and Family at RBM of Alpharetta

I recently purchased a car from RBM of Alpharetta and had

I recently purchased a car from RBM of Alpharetta and had the absolute best experience ever, thanks to Kyle Edson. Kyle is not like any car salesman I have ever worked with; he genuinely treats you like a person rather than just a customer. From start to finish, Kyle was kind, transparent, and straightforward. There were no games or hidden agendas—just honest, clear communication that made the entire process refreshing and enjoyable. I was truly impressed by how Kyle's approach made what is often a stressful experience so pleasant and straightforward. I never thought it would be possible to have such a positive car-buying experience, but Kyle exceeded all my expectations. If you’re heading to RBM of Alpharetta, make sure to ask for Kyle Edson. He is, without a doubt, the best car salesman I’ve ever encountered! Thank you, Kyle, for making this experience so exceptional!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you so much, Shelly, for your incredible review! We’re thrilled to hear that Kyle Edson made your car-buying experience the best you’ve ever had. Kyle’s commitment to treating customers with kindness, transparency, and honesty truly sets him apart, and we’re glad his approach made the process so refreshing for you. Your kind words mean the world to us, and we’re honored to have earned your trust. If there’s anything else we can assist you with, don’t hesitate to reach out. Enjoy your new car, and we look forward to seeing you again! Sincerely, RBM of Alpharetta

I always dread the thought of buying a car, and put it

I always dread the thought of buying a car, and put it off as long as possible. This experience was maybe the easiest ever. Thank you to Lori Mohr and Roberto Manzur. So far, love the car and looking forward to years of fun with it.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re thrilled to hear that this car-buying process was the easiest you’ve ever had. It’s great to know that Lori Mohr and Roberto made things smooth and stress-free for you. We’re excited that you’re already loving your new car and can’t wait for you to enjoy it for years to come! Best regards, RBM of Alpharetta

Kyle was awesome.

Kyle was awesome. Best car buying experience I've ever had. Martin was also great as the concierge. He was very nice and patient in showing us everything the car does and answering all of our questions. Definitely will be back when in need of my next car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your beautiful Benz! We’re thrilled to hear that Kyle made your car-buying experience the best you’ve ever had. It’s great to know that Martin also made a big impact as your concierge, showing you all the features and answering your questions with patience. We’re excited to hear you’ll be back for your next car! If you need anything else or have more questions in the future, just give us a shout. Thanks again for choosing us! Kind Regards, Your Friends and Family at RBM of Alpharetta

Reza was awesome to work with!

Reza was awesome to work with! He treated us respectfully and helped us make the right selection of our new vehicle. He communicated throughout the process and was a pleasure to work with

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing RBM of Alpharetta! Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Reza. Please let us know if we can be of any further assistance to you now or in the future. Kind Regards, Your Friends and Family at RBM of Alpharetta

Excellent customer service from the time we walked in to

Excellent customer service from the time we walked in to the time we drove off of the lot. Royce and Rachel were a pleasure as they walked us through the process for purchasing our first Mercedes.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing RBM of Alpharetta! Guest satisfaction is our greatest priority. It’s wonderful to know that their service from start to finish made the process smooth and enjoyable for you. We’re really glad you had a positive experience with us! We look forward to assisting you for many years to come and are here to help should you need us. Best regards, RBM of Alpharetta

Recently had a great experience at the RBM of Alpharetta.

Recently had a great experience at the RBM of Alpharetta. This is my 6th car with RBM and continue to return due to the exceptional customer service and atmosphere of visiting family while engaging with the various departments and staff. Our sales person, Vadim Russu is fantastic and truly shows he cares and is involved throughout the process. It feels like a friend than a sales transaction. Lisa Brennen in Finance is amazing with a great personality and makes the paperwork seem seamless fast and easy. Deisi Pizano whose role was to explain the various features of the car was very knowledgeable and friendly with a great smile. Overall, great experience like visiting a family reunion.

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the amazing feedback! It’s fantastic to hear that your latest visit to RBM of Alpharetta was as enjoyable as ever. We’re thrilled that Vadim, Lisa, and Deisi made your experience feel like catching up with old friends. Vadim’s care, Lisa’s smooth handling of the paperwork, and Deisi’s friendly and knowledgeable help are what we aim for every time. We’re so grateful for your continued trust in us it really feels like we’re all part of the same family! If you need anything else or just want to chat, don’t hesitate to reach out. Thanks again for the kind words and for sticking with us! Best regards, RBM of Alpharetta

Consumer response

In addition, I’d to mention Andrei Bucatari in your service department. Over the last 10 years he has always been helping me out with the services flawlessly, great personality. Always going above and beyond. * * * * *

Linda and Neil T were fantastic!

Linda and Neil T were fantastic! Top notch and consummate professionals….best car buying experience I have ever had….

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi LD459, Thank you so much for the 5-star review! We appreciate your kind words about Linda Luu. We're thrilled to hear that you had an easy and friendly experience at our dealership. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta