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RBM of Alpharetta

(6,436 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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People aren't helpful

This place is nice and all, but the people in here aren't helpful and take advantage of you. I would never recommend this place the staff is just horrible.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Naina2 - Thank you for taking the time to write a review. Your experience means a lot to us, so we'd like to know more about your visit so we can make things right. When you have a moment, please let us know what went wrong.

Grat job by the team and they got me in and out really fast

Bill did a great job and got me in and out in short time with a great price. Diane help explain the tech and was great to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Mick116! We are thrilled to hear Bill and Diane provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Excellent - Ramona was fantastic -

The sales team - management team and service team are excellent - I buy Mercedes and have Mercedes service my vehicles - Ramona is excellent - Neil was great and easy to work with and Don Ratajski in service takes care of my cars like there his own and Sharon in finance is super and really explains the warranties thoroughly - all in all great experience and will continue to deal with RBM - Alpharetta

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Roberts Benz. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Awesome experience

Walking into the dealership was a warm and inviting feeling the staff was very inviting and not to mention we had a very knowledgeable and caring salesman by the name of Ramona Razavi who took care of my wife and I. Thanks for making our first experience a lasting one

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Shay843. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Ramona could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Dan Berry of RBM is outstanding!

I have been dealing with RBM for years and they never disappoint! With out a doubt they are the best dealership I have ever dealt with and the whole team is outstanding! I have purchased and leased cars from Dan Berry for years and without a doubt he is not only the best car professional I've ever met but he is a genuine great person....whatever he tells you you can 'take it to the bank'. I highly recommend Dan and will continue to look forward to doing business with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued loyalty and business! We hope Dan and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

Superb sales

Dan provided a great experience awhile purchasing my car. The car was clean and the concierge person went through all the features. RBM what a great family team you have assembled.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Graham07 for the wonderful review. We are pleased to hear Dan took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

Super easy and fair transaction. Bill Favini is GOOD PEOPLE.

The RBM team had me in and out with a great deal on a great vehicle in about an hour. They were extremely flexible and helpful, and above all fair and not pushy. Bill Favini has been doing this a while and he’s a no BS straight shooter. No tricks, no games, and lots of transparency. Thanks Bill and RBM

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you RC. We really appreciate the kind words and thank you for your business. We're delighted to hear Bill could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Excellent Service

It was a pleasant experience purchasing our pre-owned vehicle at RBM of Alpharetta. Our consultant, Michael, was helpful and not pushy. I would recommend purchasing at this dealership. Thank you Michael and RBM.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Pamelot! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Michael took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

Steve at RBM of Alpharetta never disappoints!

My appointment was for 10:00 with Steve Byrd. I was in a loaner car and on my way home in 15 minutes! Steve updated me, via text, later in the day to let me know that my car would be ready the next morning. Early the next morning he texted again to let me know when my car would be ready and that I could pick it up at my convenience. It was sparkling clean when I got there, and once again, I was on my way back home in record time. I have dealt with Steve since I bought my car 4 years ago, and I have always received excellent service. We are moving to another city in May, and I will certainly miss RBM of Alpharetta. I am glad that I was able to use them one last time. It will be interesting to see how the service department at the dealership in our new home compares. Steve Byrd and the staff at RBM of Alpharetta have certainly set the bar high!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, HollyBH! We are thrilled to hear Steve provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best in your city and will certainly miss you! Happy driving, RBM of Alpharetta

Worth the drive

RBM of Alpharetta is a fair distance from where I live in Marietta, but it was worth the drive. I was impressed with the facilities, the staff, and the cars. All the cars were meticulously cared for, and the Certified Pre-Owned process left me feeling confident I bought a great vehicle. I would definitely go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much westph! We are thrilled to hear you enjoyed your visit with us and we congratulate you on your new car! If there is anything we can do, please do not hesitate to reach out to us! Happy driving! Sincerely, RBM of Alpharetta