Reviews
New car fun!
Everyone was friendly and professional. Could not ask for anything more. We were very happy with the entire experience The select of new vehicles we were interested in was varied and a good example of what is available.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Maryhart1234! We are thrilled to hear Ramona and Reza provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Perfect buying experience
I could not have had a better buying experience. Ramona Razavi was the sales professional I worked with. Her knowledge, thoughtfulness, follow up and professionalism made me feel comfortable and absolutely not pressured at all. From first meeting Ramona to driving my car home everyone was so easy to work with and professional. I can't imagine having a better buying experience. To leave a dealer with a smile and no second thoughts is wonderful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you JHL. We really appreciate the kind words and thank you for your business. We're delighted to hear Ramona could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Terri is AMAZING - the BEST Salesperson EVER!!!
I love the car! I'm impressed by the quality of my Mercedes-Benz. I recommend Terri - I was very happy having her as my Salesperson. Finding the perfect Mercedes-Benz for me was meant to be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much Architect1! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Terri took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta
Ordering a E63s AMG
Very helpful they all listen so well. Meeting all my needs and more. Easy to talk to and outgoing about doing everything they can to help me in my experience here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you ehankins31. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
above and beyond
Above and beyond is the best description of the level of service I received. I was looking for a second hand vehicle to replace my aging one. Friendly, knowledgeable and professional are other accolades I would place. Buying a second hand car has many details to consider. I looked at 3 different cars, comparing and contrasting features, financing and options. Very patient and professional. ***** 5 stars! Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Car purchasing experience in 40 years
Kegan Scott made my car purchasing experience the best in 40 years of purchasing cars. We did everything on line and I came in signed the papers and drove away in my E350. I've told all of my friends of the great experience. This is my third Mercedes and I am sure I will purchase my fourth from Kegan . A special thanks to Diane and Tom as well. Peggy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
plbcpa, thank you so much for the amazing review! We are so glad to hear Kagan, Diane, and Tom provided you with an exceptional experience! Your loyalty to Mercedes is very much appreciated, and we cannot wait to see you for service! Happy driving! Sincerely, RBM of Alpharetta
Fabulous Service
Steve Byrd is knowledgeable, efficient & friendly. It’s always a pleasurable experience to have my car serviced here. Wonderful staff and crew, nice amenities, and everyone is always quick to help with whatever is asked.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Theppler! We are thrilled to hear Steve provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Purchasing a Certified GLE 350
Purchasing a "used" car can be an uncertain experience, but Dan Barry was not only helpful in the process, but also very reassuring. His knowledge of Mercedes vehicles and attention to our needs and expectations made our decision and purchase a positive experience. He was a pleasure to work with and we would recommend Dan and RBM of Alpharetta to our family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much luvmyGL. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Dan could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Certified Preowned Mercedes
Just purchased a 2015 CPO Mercedes S550 and could not be more pleases with the experience. Kyle Edson was a pleasure to work with through the entire process. From the initial contact and even after the sale to follow up on my satisfaction for the car and answer any additional questions. I would definitely recommend RBM of Alpharetta
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your 2015 CPO Mercedes S550, Mercede#1! We are pleased to hear Kyle Edson provided such a positive experience in your process of buying a car. Thank you for your recommendation! Happy and Safe Driving! RBM of Alpharetta
Thank you Mercedes#1. We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Great Experience
We just purchased another Mercedes and we could not have again asked for a better overall experience. This is our 5th Mercedes and our sales consultant, Reza Azizi, helped us with our purchase each time. He has extensive product knowledge and was helpful throughout the entire process. Never any pressure to buy and always was considerate of our needs and requirements for our purchase. RBM of Alpharetta's staff was very welcoming and the showroom is wonderful. If you are in the market for a luxury car and expect world class service to go along with it, then you need to visit RBM of Alpharetta and Reza Azizi!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase