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RBM of Alpharetta

(6,437 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,437 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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New car fun!

Everyone was friendly and professional. Could not ask for anything more. We were very happy with the entire experience The select of new vehicles we were interested in was varied and a good example of what is available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Maryhart1234! We are thrilled to hear Ramona and Reza provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Perfect buying experience

I could not have had a better buying experience. Ramona Razavi was the sales professional I worked with. Her knowledge, thoughtfulness, follow up and professionalism made me feel comfortable and absolutely not pressured at all. From first meeting Ramona to driving my car home everyone was so easy to work with and professional. I can't imagine having a better buying experience. To leave a dealer with a smile and no second thoughts is wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you JHL. We really appreciate the kind words and thank you for your business. We're delighted to hear Ramona could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Terri is AMAZING - the BEST Salesperson EVER!!!

I love the car! I'm impressed by the quality of my Mercedes-Benz. I recommend Terri - I was very happy having her as my Salesperson. Finding the perfect Mercedes-Benz for me was meant to be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Architect1! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Terri took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

Ordering a E63s AMG

Very helpful they all listen so well. Meeting all my needs and more. Easy to talk to and outgoing about doing everything they can to help me in my experience here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you ehankins31. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

above and beyond

Above and beyond is the best description of the level of service I received. I was looking for a second hand vehicle to replace my aging one. Friendly, knowledgeable and professional are other accolades I would place. Buying a second hand car has many details to consider. I looked at 3 different cars, comparing and contrasting features, financing and options. Very patient and professional. ***** 5 stars! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Best Car purchasing experience in 40 years

Kegan Scott made my car purchasing experience the best in 40 years of purchasing cars. We did everything on line and I came in signed the papers and drove away in my E350. I've told all of my friends of the great experience. This is my third Mercedes and I am sure I will purchase my fourth from Kegan . A special thanks to Diane and Tom as well. Peggy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

plbcpa, thank you so much for the amazing review! We are so glad to hear Kagan, Diane, and Tom provided you with an exceptional experience! Your loyalty to Mercedes is very much appreciated, and we cannot wait to see you for service! Happy driving! Sincerely, RBM of Alpharetta

Fabulous Service

Steve Byrd is knowledgeable, efficient & friendly. It’s always a pleasurable experience to have my car serviced here. Wonderful staff and crew, nice amenities, and everyone is always quick to help with whatever is asked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Theppler! We are thrilled to hear Steve provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Purchasing a Certified GLE 350

Purchasing a "used" car can be an uncertain experience, but Dan Barry was not only helpful in the process, but also very reassuring. His knowledge of Mercedes vehicles and attention to our needs and expectations made our decision and purchase a positive experience. He was a pleasure to work with and we would recommend Dan and RBM of Alpharetta to our family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much luvmyGL. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Dan could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Certified Preowned Mercedes

Just purchased a 2015 CPO Mercedes S550 and could not be more pleases with the experience. Kyle Edson was a pleasure to work with through the entire process. From the initial contact and even after the sale to follow up on my satisfaction for the car and answer any additional questions. I would definitely recommend RBM of Alpharetta

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your 2015 CPO Mercedes S550, Mercede#1! We are pleased to hear Kyle Edson provided such a positive experience in your process of buying a car. Thank you for your recommendation! Happy and Safe Driving! RBM of Alpharetta

Dealer response

Thank you Mercedes#1. We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Great Experience

We just purchased another Mercedes and we could not have again asked for a better overall experience. This is our 5th Mercedes and our sales consultant, Reza Azizi, helped us with our purchase each time. He has extensive product knowledge and was helpful throughout the entire process. Never any pressure to buy and always was considerate of our needs and requirements for our purchase. RBM of Alpharetta's staff was very welcoming and the showroom is wonderful. If you are in the market for a luxury car and expect world class service to go along with it, then you need to visit RBM of Alpharetta and Reza Azizi!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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