Reviews
Mercedes-Benz GLE
Got my first vehicle here, really good conditions! Everything were smooth and nice. Great experience, nice dealer, good deal! I’ll recommend this dealer to my friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Jerry! We are thrilled to hear Pam provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Excellent Service by Kyle
Fantastic service provided by Kyle who sold me my first Mercedes car. A dream come true. He made it easy and was very knowledgeable, not to mention very professional! Thanks for a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2010 Lexus ES350
Car was in excellent shape as I was told on phone. Very enjoyable experience throughout. Sales and finance was great and got us on the quick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Randy! We are thrilled to hear Michael and Tom provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Over the top excellent customer experience
I always call to make an appointment for service on my 2016 GLE-350, Don rarely answers the phone becuase he is with a customer, but the call goes to his voicemail. I leave my name, phone number and service request and desired appointment time. Within an hour Don either returns my call or I receive an e-mail with my appointment set. AWESOME! I appreciate that Don does not stop working with a current customer to answer his phone. Don and the entire RBM service staff are well trained, courteous and concerned for the comfort of their guests. I love to see my name appear on the monitors when I drive into the reception area. Their Bluetooth system is programmed to recognize their customers when on the property. That is really excellent customer experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Erinie-Lansford, for the kind words about RBM of Alpharetta. We're delighted to hear Don takes such excellent care of you, and makes you feel welcome at every visit. If there is anything we can do with regards to your 2016 GLE-350, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Awesome experience at RBM Alphareta with Bill
I just purchased a CPO from RBM of Alphareta and Bill Favini made this the most positive experience in purchasing. He was professional answered all my questions. Responded to every panicked call I made to him. You can be assured that I will be back to purchase my next car. All my friends and family are going to hear about my positive experience for sure. Thank you Bill you are awesome. You are my new best friend in my head. DAY
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
3rd Purchase
I recently made my 3rd purchase at this dealership. Each experience has been so easy. David is a pleasure to work with. He makes the process seamless and easy. And Sharon handles all the paperwork in the end with perfection. I've never had a bad experience, I've always left excited and satisfied. Not only have I made this my regular dealership for purchase and maintenance, but I also have referred several friends who have had the same exceptional experience. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
3rd Purchase
I recently made my 3rd purchase at this dealership. Each experience has been so easy. David is a pleasure to work with. He makes the process seamless and easy. And Sharon handles all the paperwork in the end with perfection. I've never had a bad experience, I've always left excited and satisfied. Not only have I made this my regular dealership for purchase and maintenance, but I also have referred several friends who have had the same exceptional experience. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued loyalty and business! We hope David and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta
The best dealership and best sales person Bill Favini
Thank you Bill For search a positive experience when I recently purchased my CPO car. You made my experience stress less positive and awesome. This is the first time I purchased a car when I didn’t feel pressured. Thank you Bill. Thank you RBM of Alphareta. I will be singing your praises to anyone who will listen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Day. We really appreciate the kind words and thank you for your business. We're delighted to hear Bill Favini could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Excellent service - Vadim Russu!!!
Excellent service by the entire staff especially Mr Vadim Russu! He made my car buying experience painless and simple. He answered every question I had and made sure that I was completely taken care of. This is my second vehicle from this dealer and I can't do anything but let everyone know how great they are . Excellent vehicles, excellent service and an incredible staff! Thanks Vadim for everything!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent vehicles and excellent service!
Excellent service by the entire staff especially Mr Vadim Russu! He made my car buying experience painless and simple. He answered every question I had and made sure that I was completely taken care of. This is my second vehicle from this dealer and I can't do anything but let everyone know how great they are . Excellent vehicles, excellent service and an incredible staff! Thanks Vadim for everything!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much Jenkinsjamall. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Vadim and Diane could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta