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RBM of Alpharetta

(6,425 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,425 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Mercedes-Benz GLE

Got my first vehicle here, really good conditions! Everything were smooth and nice. Great experience, nice dealer, good deal! I’ll recommend this dealer to my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Jerry! We are thrilled to hear Pam provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Excellent Service by Kyle

Fantastic service provided by Kyle who sold me my first Mercedes car. A dream come true. He made it easy and was very knowledgeable, not to mention very professional! Thanks for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2010 Lexus ES350

Car was in excellent shape as I was told on phone. Very enjoyable experience throughout. Sales and finance was great and got us on the quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Randy! We are thrilled to hear Michael and Tom provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Over the top excellent customer experience

I always call to make an appointment for service on my 2016 GLE-350, Don rarely answers the phone becuase he is with a customer, but the call goes to his voicemail. I leave my name, phone number and service request and desired appointment time. Within an hour Don either returns my call or I receive an e-mail with my appointment set. AWESOME! I appreciate that Don does not stop working with a current customer to answer his phone. Don and the entire RBM service staff are well trained, courteous and concerned for the comfort of their guests. I love to see my name appear on the monitors when I drive into the reception area. Their Bluetooth system is programmed to recognize their customers when on the property. That is really excellent customer experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Erinie-Lansford, for the kind words about RBM of Alpharetta. We're delighted to hear Don takes such excellent care of you, and makes you feel welcome at every visit. If there is anything we can do with regards to your 2016 GLE-350, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

Awesome experience at RBM Alphareta with Bill

I just purchased a CPO from RBM of Alphareta and Bill Favini made this the most positive experience in purchasing. He was professional answered all my questions. Responded to every panicked call I made to him. You can be assured that I will be back to purchase my next car. All my friends and family are going to hear about my positive experience for sure. Thank you Bill you are awesome. You are my new best friend in my head. DAY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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3rd Purchase

I recently made my 3rd purchase at this dealership. Each experience has been so easy. David is a pleasure to work with. He makes the process seamless and easy. And Sharon handles all the paperwork in the end with perfection. I've never had a bad experience, I've always left excited and satisfied. Not only have I made this my regular dealership for purchase and maintenance, but I also have referred several friends who have had the same exceptional experience. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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3rd Purchase

I recently made my 3rd purchase at this dealership. Each experience has been so easy. David is a pleasure to work with. He makes the process seamless and easy. And Sharon handles all the paperwork in the end with perfection. I've never had a bad experience, I've always left excited and satisfied. Not only have I made this my regular dealership for purchase and maintenance, but I also have referred several friends who have had the same exceptional experience. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued loyalty and business! We hope David and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

The best dealership and best sales person Bill Favini

Thank you Bill For search a positive experience when I recently purchased my CPO car. You made my experience stress less positive and awesome. This is the first time I purchased a car when I didn’t feel pressured. Thank you Bill. Thank you RBM of Alphareta. I will be singing your praises to anyone who will listen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Day. We really appreciate the kind words and thank you for your business. We're delighted to hear Bill Favini could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Excellent service - Vadim Russu!!!

Excellent service by the entire staff especially Mr Vadim Russu! He made my car buying experience painless and simple. He answered every question I had and made sure that I was completely taken care of. This is my second vehicle from this dealer and I can't do anything but let everyone know how great they are . Excellent vehicles, excellent service and an incredible staff! Thanks Vadim for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Excellent vehicles and excellent service!

Excellent service by the entire staff especially Mr Vadim Russu! He made my car buying experience painless and simple. He answered every question I had and made sure that I was completely taken care of. This is my second vehicle from this dealer and I can't do anything but let everyone know how great they are . Excellent vehicles, excellent service and an incredible staff! Thanks Vadim for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Jenkinsjamall. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Vadim and Diane could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta