Reviews
"Awesome Experience, Awesome Car !!"
I had a really awesome experience when I purchased my Mercedes from RBM of Alpharetta, thanks to Ramona the Sales Representative. She was very courteous and pleasant to deal with and above all, she made me feel at ease. She guided me all the way through the process and made it very smooth and painless. I will certainly recommend Ramona to my friends and anyone who needs to buy a car from RBM.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Vito. We really appreciate the kind words and thank you for your business. We're delighted to hear Ramona could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Top notch!
We are so happy with our experience at RBM of Alpharetta! Their professionalism and customer service excelled any expectations. Michael Pietrzak, went above and beyond to make sure we were confortable and happy with our choice. He adviced us without being pushy at all. Sharon Thompson at their fiancé department was exelente as well. We recommend them without hesitation!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Luisa123. We really appreciate the kind words and thank you for your business. We're delighted to hear Michael and Sharon could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Experience with trading in car and leasing another
I had a very pleasant experience with my leasing of a vehicle. It was very enjoyable as far as the efficiency and little amount of time the process took. I would highly recommend my sales staff, especially Pam, she made me feel very comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, cat56. We are thrilled to hear Pam provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
A Dealer Representative That Will Go That Extra Mile For You
If your looking for an Incredible Experience in buying a new or used car then you have no other choice than to work with Kagan Scott at RBM of Alpharetta. My wife and I were apprehensive about Looking an Negotiating for a Used Vehicle knowing the usual horror stories we have had in the past and heard about from others whom experience the same. Such as the price is good only for today and you will not get get the same price tomorrow. But i can tell you we definitely didn't experience anything like that with Kagan Scott of RBM of Alpharetta. He was both giving of his time and knowledge and pointed out what our options were and even did some research for us to assure us we were getting the best deal anywhere within 250 miles. Kagan was a straight shooter gave us the best price anywhere around and allowed us the time we craved to think about the commitment we were about to undertake. In the end I truly believe we got the best deal that was available to us or anyone else and thanks to Kagan Scott we are the proud owner of an incredible Infiniti QX50 which we love. Basically an employee makes or breaks the feeling you have toward a dealership and Kagan Scott made our opinion of RBM of Alpharetta a 5 star experience and if asked I would recommend that everyone that's looking for a new or used car definitely don't past up dealing with Mr Scott he won't disappoint, and you'll also be recommending him if someone asks "how bad was it" you'll smile and and say it was a walk in the park.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much scotty3154. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Kagan could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Go see David Wang
If you are looking for a hassle free, no games environment, this is it. We have purchased 5 cars from David and each time he has exceeded our expectations! In this world of high pressure auto sales, RBM treats you with the respect you deserve, thanks to all!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Jr 4115, for the kind words about RBM of Alpharetta. We're delighted to hear David took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Excellent Service
Walked in thinking about buying a car, walked out with a car. K ole was easy to work with, completely professional and knows his stuff. I would highly recommend working with him in the future and plan to refer others to him. Thank you for the great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much Lisa S! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Kyle and Sharon took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta
Mercedes-Benz GLE
Got my first vehicle here, really good conditions! Everything were smooth and nice. Great experience, nice dealer, good deal! I’ll recommend this dealer to my friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Jerry! We are thrilled to hear Pam provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Excellent Service by Kyle
Fantastic service provided by Kyle who sold me my first Mercedes car. A dream come true. He made it easy and was very knowledgeable, not to mention very professional! Thanks for a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2010 Lexus ES350
Car was in excellent shape as I was told on phone. Very enjoyable experience throughout. Sales and finance was great and got us on the quick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Randy! We are thrilled to hear Michael and Tom provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Over the top excellent customer experience
I always call to make an appointment for service on my 2016 GLE-350, Don rarely answers the phone becuase he is with a customer, but the call goes to his voicemail. I leave my name, phone number and service request and desired appointment time. Within an hour Don either returns my call or I receive an e-mail with my appointment set. AWESOME! I appreciate that Don does not stop working with a current customer to answer his phone. Don and the entire RBM service staff are well trained, courteous and concerned for the comfort of their guests. I love to see my name appear on the monitors when I drive into the reception area. Their Bluetooth system is programmed to recognize their customers when on the property. That is really excellent customer experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Erinie-Lansford, for the kind words about RBM of Alpharetta. We're delighted to hear Don takes such excellent care of you, and makes you feel welcome at every visit. If there is anything we can do with regards to your 2016 GLE-350, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta