Reviews
GREATEST CAR BUYING EXPERIENCE!!
We reached out to RBM of Alpharetta in regards to a used vehicle we were interested in viewing in person. Kagan immediately responded and treated us like we were long time customers. He was diligent in insuring we received all the important information we needed, including the carfax, initial purchase invoice, etc. We decided to come in and take a look at the vehicle and while we were there we discovered the vehicle had just been sent the GMC dealership for minor under warranty repairs. Kagan promptly followed on the status on the vehicle and kept us in the loop the entire time. Two days later Kagan himself went to pick up the vehicle from the dealership in the morning in order for us to see it in person as soon as possible. Upon arrival we found that Kagan had kept the vehicle in the service warehouse to ensure we were the first to view/test drive the car. This also allowed us to view the car out of the rain. We chose to purchase the vehicle and Kagan was as transparent through the process to ensure that both us and their dealership benefitted from the transaction. We could not be happier with Kagan's service oriented spirit and we would highly recommend this deanship to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you mvalente6. We really appreciate the kind words and thank you for your business. We're delighted to hear Kagan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Beautiful place, nice staff.
There is a free car wash service which is really satisfying. There is also a small café which I enjoyed. Andy and Carl answered all my questions knowledgeably, No pressure approaching. I would like to recommend RBM Alpharette to anyone who are looking for a nice car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much Selina39! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Andy took excellent care of you on your visit! Sincerely, RBM of Alpharetta
Great service, Dan Berry was exceptional.
Purchased a pre owned Mercedes Benz from Dan Berry. You would have thought I bought a 100 K S class. Dan treated my wife and myself with much attention and took a lot of time to explain the car. A plus for Dan and Tom Ahern in finance. Neil Tury helped close the deal. Thanks to all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Bill. We really appreciate the kind words and thank you for your business. We're delighted to hear Dan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Great Experience
First time in years that buying a car was comfortable, enjoyable and one that I’d recommend. They had the exact car I wanted and were all too willing to locate another of my choice if requested. Very positive and friendly experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Jimage1234. We really appreciate the kind words and thank you for your business. We're delighted to hear Michael could provide you with a great buying experience. Happy driving! Sincerely, RBM of Alpharetta
Kagan Scott and Joe Stieren are excellent!
Kagan and Joe helped me find the car of my dreams and i haven’t been happier! Thank you RBM of Alpharetta! Excellent and very professional!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much Diddy61495! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Kagan and Joe took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta
Car buying as it should be.
Last weekend I purchased a 2019 A220 from RBM Alpharetta. I called before heading to the dealership and spoke with Kyle who told me they had what I was looking for. We arrived later in the day than originally planned and met with Kyle who took us on a test drive. The entire purchase process was honest and open. I was shown my trade in value and "out the door" price without all the "let me take your offer to the sales manager" back and forth theatrics. I purchased the car however as it was late in the day the PDI couldn't be completed for same day delivery. I was given a free loaner to use for the remainder of the weekend and Kyle delivered my new car to me the next business day. I have purchased/traded many cars through the years, but I've never been treated as well, by all involved, as I was during this purchase. Thank you Kyle for the excellent car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Joninwinder for the wonderful review. We are pleased to hear Kyle took excellent care of you and your needs on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
Best dealership ever!
I recently bought a GLC300 from Bill Favini. He was very friendly and professional also made the process simple. I highly recommend this dealership to anyone looking for their next car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Lee for the wonderful review. We are pleased to hear Bill took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you again. Sincerely, RBM of Alpharetta
Great Experience.......
Michael Pietrzak and everyone at RBM was just great! Knowledgeable and no pressure approach. Answered all my many questions. I'd recommend the team and dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Dennis. We really appreciate the kind words and thank you for your business. We're delighted to hear Michael and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Happy driving! Sincerely, RBM of Alpharetta
Best car buying experience so far
Had a really great experience working with Kyle Edson and his colleagues at RBM. I was very impressed with Kyle's professionalism and willingness to accommodate my hectic travel schedule that prolonged the purchase over more than a week. Kyle stayed late for an extra test drive with our family and came in before opening to complete the paperwork. This was the best car buying experience I've had so far.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much Brian. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Kyle could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
A great car purchase experience
Bill Favini of RBM Alpharetta helped make my purchase of a Certified Pre-Owned (CPO) E350 an enjoyable and simple process. The dealership is always fantastic and the assistance and purchase matched the great expectations of the dealership. Would recommend the team here any day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Blaise Barney We are thrilled to hear Bill Favini provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta