RBM of Alpharetta

Vadim is very knowledgeable and I have recommended him and dealership to friends & family. Vadim knows how to guide people to make an informed decision.

Where do I start? I reviewed a car online and fell in love with the car instantly. I called the dealership to inquire and got in touch with Kagan! Kagan assured me the car was still available and asked when can I come by and see the vehicle. Living in Loganville, I was hesitant..but I said let’s go! My 4 yo and myself jumped in the car and traveled almost 2 hours (traffic) to RBM of Alpharetta. I met Kagan and immediately before showing me the car he took me to his desk and went over the car fax immediately ( 2006 Lexus GS300) . This guy was knowledgeable, he was not out to just sell me a car, it’s like he immediately cared about my money and desired to show me the history of this car!!! I felt so comfortable with him ( May I add this is the first time I purchased a car by myself) Kagan did not take advantage of that, I came prepared but he had all the answers ! Needless to say, After the test drive I purchased the car immediately! The entire experience was only 30 minutes and I was out the door with this beautiful Lexus! This dealership is amazing every staff member was pleasant and Kagan was simply AMAZING! I will be back for a Mercedes soon and I will be going back to RBM and asking for Kagan ! I truly loved my experience here!!!!!

Called RBM of Alpharetta to ask about a used vehicle on their website. Spoke with Andy Sayers, who answered all of my questions professionally, courteously and accurately. Called him back several times over the next two days with more questions, and to negotiate a price. Andy always promptly returned my calls and got answers immediately, which was a far cry from another dealer I was dealing with on a similar car. Upon coming to agreement on the car, I picked it up the next day. Was ushered in by Ramona Razavi, and Andy came by shortly thereafter to say hello. Paperwork was seamless and painless, and I felt very appreciated as a customer the entire time I was there. The manager of the dealership even came by while I was working with Ramona to thank me personally for the purchase. After finishing up all the paperwork and getting the keys, a very nice young lady whose name escapes me spent 20-25 minutes familiarizing me with all of the controls / features of the car. She was very patient with me and all of my questions, and very thorough. Sharon Thompson took care of the final paperwork and showed me some options for extended warranties, one of which I purchased. She was very professional, courteous, and knowledgeable, as well. I would highly recommend this dealership to anyone!

This dealership was fantastic. We were very impressed with their honesty, transparency, friendliness, and their professionalism. The speed at which they took care of ya was also great. Seriously, the best, no-pressure car buying experience I’ve ever had.

Ramona Razavi was the reason we purchased this car at your dealership. She was extremely friendly and attentive to details. She was very knowledgeable about the car in which we were interested. She definitely made up for the humiliation I experienced when one employee of yours told me “not to touch” the car that we were considering purchasing. Ms. Razavi changed our decision to leave, and we purchased the car.

We purchased a used Ford Flex from this dealership. I don't see how the experience could have gone any better. Vadim Russu is great!

I have purchased several cars from RBM Mike and Donnie care about me the customer... Personal and kind..like the product as well. Appreciate the experience Thx to all

Purchased a used Ford Flex from this dealership. I don't see how the experience could have gone any better. Thanks again Vadim Russu for everything!

I have researched E350 CPO vehicles on cars.com and found several candidates among a couple of dealers. I have read excellent reviews about RBM Alpharetta. Most of customers’ reviews mentioned several sales persons with great experience but I chose David Wang among them. I did not make an appointment with him but he greeted me so welcome. I talked to him what I want and he immediately brought three keys to show me. He explained the different options on each vehicle to me. After the test drive, I still had several questions on CPO vehicles and he answered every question I asked. He seemed to have ample knowledge on Mercedes vehicles as he said he worked for RBM Alpharetta ever since the opening of this dealership. I did not have to spend much time for tedious negotiations of back and forth since he was very straight about the dealership’s price policy and he showed me what he could do. After the purchase of the vehicle, he took me to the service department to show me how good their service department is. Lisa in finance department was also very professional but not too pushy. She explained several service or warranty packages including the extended CPO warranty options and wheel and tire protection options. Finally, Elisabeth showed me basic “how to” things regarding electronic things such as navigation, audio, and other things of E350. From start to finish, all staffs were very friendly and professional. I will definitely come back again for my next vehicle and recommend David and RBM of Alpharetta to all.

The whole buying experience was outstanding from start to finish. Everyone we encountered was intent on providing top-notch customer service. We highly recommend RBM of Alpharetta and our salesperson Reza Azizi in particular.