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RBM of Alpharetta

(6,438 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,438 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Wonderful Experience!

From initial inquiry through purchase, the experience was top notch. Speaking collectively for my whole family, we all agreed this was the best car dealership experience we’ve ever had (over 30+ years, including Mercedes, Porsche and BMW dealerships).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, KVF71189 for the kind words about RBM of Alpharetta. We're delighted to hear that the team took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

Kyle Edson went over and above to help us

Get the exact car is perfect for our needs. We appreciate his professionalism and curtesy. We will tell every people about your Alpharetta dealership. Thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Khadams1545. We really appreciate the kind words and thank you for your business. We're delighted to hear that we could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

The best car buying experience ever

If you think of buying Benzo you got to go to Ramona. You don’t feel the pressure but you get the best. She made the car buying process easy and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much, Sundra! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Ramona took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

Excellent Service

This was my first purchase from RBM of Alpharetta. Ramona was excellent. She took the time to inspect the vehicle and make sure it was in perfect condition before having me drive 3 hours to take delivery. The transaction was smooth and the trade value was fair. I will surely recommend this dealer to others and will return when I buy a Mercedes again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jerry3671. We really appreciate the kind words and thank you for your business. We're delighted to hear that Ramona could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Always professional, always great experience

We just bought our third vehicle from RBM Alpharetta. It has been consistently a positive experience! And will continue to purchase from them in the future. Thank you to Vadim, Sharon & Peter!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and business! We hope that Vadim and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

Excellent Service

Ramona helped me get my Mercedes Benz. She was extremely patient finding what I needed presenting me several different options. Everything ended up working out perfectly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Annahmoore1! We are thrilled to hear that Ramona provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Great experience

This is my second purchase using Ramona. She is knowledgeable, prepared, professional and pleasant. I will highly recommend her to friends and colleagues. Whole staff was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Djh for the wonderful review. We are pleased to hear that Ramona took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

Great Experience

When i first stepped to showroom i was not fully sure of purchasing car , but i was handles beautifully and feel very warmed welcome by executives.and Mr Kagan and Mrs Pam handles all my queries.They are really knowledgeable and professional.Glad to have my car from RBM of alpharetta. Thanks a lot to both Kagan and Pam. Apurva

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much, Apurva! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kagan and Pam took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

Jeff Twiggs was Awesome from the beginning to the end....Gre

My experience was handled very professionally....Jeff Twiggs customer service was great...He was very knowledgeable and the process moved quick overall I am Satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mrs.Hunt for the kind words about RBM of Alpharetta. We're delighted to hear that Jeff took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

Great Experience

Kyle was extremely patient and answered all of our questions. We didn't feel rushed or pressured. We are extremely happy with our purchase and will definitely work with Kyle in the future. We were very impressed when Diane and Kyle made sure we were comfortable with the features on our car before leaving the showroom.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much, Donna. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Kyle and Diane could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta