RBM of Alpharetta

My sales person was very professional and delivered an excellent customer service. He followed up the next day to inquire if I needed any post sales help and to know if everything was fine with my purchase.

Pam was assisting us from the beginning when we inquired about a vehicle online. She was able to get answers to all of our questions and made this purchase the most relaxing car-buying experience we have ever had. She is very knowledgeable and in no way pushy or overbearing. I would send anyone looking for a Mercedes Benz to see Pam at RBM of Alpharetta!

My experience with my sales associate Kagan Scott is absolutely exceptional! This is my second purchase in 2018 and both times I have appreciated his level of honesty and integrity. He made me a priority and got the job done. I will continue to give HIM my business because HE provides the service experience that I desire and enjoy. He is attentive, thorough, knowledgeable and diligent. He just doesn’t sale cars, he build relationships; someone you can trust. However, the overall feeling as a customer walking into the dealership is COLD AND UNWELCOMING. The front desk is not inviting and all the sales people stand around looking as if they want to be home or with an expression of don’t bother me. I ONLY returned to that location because of Kagan Scott. Anyone else will not get my business, and if Kagan Scott leaves the dealership, I will definitely take my business to another location.

Purchased our new SUV from RBM of Alpharetta, and had an amazing experience; especially working with Andy Sayers. The whole process was easy and great!

Did my research and found best deal at RBM. Reached out via internet and received quick prompt replies from Jeff. Was traveling and couldn’t get to dealership. Jeff gave me his cell and even suggested I could reach him on his off day if I had additional questions before returning to town. Was not pushy and very professional in every way. Finance and management team outstanding and would highly recommend dealership to friends and family

We just bought our 4th Mercedes, an E350 sedan. We are very pleased with our choice and we are grateful to KYLE EDSON for his expert help. Kyle was so easy to work with and had answers for all our questions. Thanks again to all at RBM. And thanks again to Kyle for his expertise!

Great experience great sales person time spent during the sales process was complete and personally put together to complete the transaction sales person's product knowledge was best in class

I was incredibly impressed from the moment I approached the receptionist. Not only was Mary Brown nice and friendly but I was incredibly impressed that she remembered my name on my second visit. Now, on with the subject, "vehicle purchase." Kagan Scott to me is a super salesman. I mean he's the kind of person who listens and articulates himself in a way that made me relax and I felt very comfortable. He was not pushy and never ever tried to control the conversation. He's definitely the type of person I would recommend to any of my family and friends. So, RBM Of Alpharetta, hire more people like Kagan Scott!

I went back and forth on the purchase of my 2019 GLS550 for more than a month. Andy Sayers At RBM Alpharetta was very patient and professional the entire time. He responded to numerous texts during that time very promptly and always sent me back any information I needed to help me make a decision. I was able to do most of the paperwork through email, which was great. The day I picked up my car, which he had to have transported from Texas, was super smooth. I cannot say enough nice things about Andy Sayers and the dealership. I love, love, love my new Mercedes! I highly recommend both Andy and RBM Alpharetta if you are considering purchasing a Mercedes.

Jeff was a pleasure to work with during the purchasing process. He did his job without being the typical pushy salesperson, which was very much appreciated. We will definitely come back to work with Jeff in the future