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RBM of Alpharetta

(6,439 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,439 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Excellent Service

Igor provides excellent customer service! He understood our needs and went above and beyond to get us a great deal on our major repair! The entire staff at RBM of Alpharetta is extremely professional and friendly! Thank you for everything! A++++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much, Shelby! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Igor took excellent care of you on your visit! Sincerely, RBM of Alpharetta

Great service

The service was amazing, they understood my needs and worked to get me a great deal. Loved working with Jeff and Elizabeth Thanks for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jaddel. We really appreciate the kind words and thank you for your business. We're delighted to hear that Jeff and Elisabeth could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Ask for Jeff! Great car buying experience

Great experience at this dealership. Definitely ask for Jeff. He was both professional and down-to-earth, willing to work with us on a great deal for our family. The buying process was quick and painless and our vehicle was gassed up and detailed. Thank you Jeff! A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Bulldog Kevin. We really appreciate the kind words and thank you for your business. We're delighted to hear that Jeff and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Awesome!!!!!!

REZA and the RBM team are the best. This is the 4th MB I have purchased from RBM. They work hard for my business and then follow up with outstanding service. This is the best dealership I have ever worked with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, John J for the kind words about RBM of Alpharetta. We're delighted to hear that Reza took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

Superb service

Michael was extremely professional delivering superb levels of customer service going well beyond the call of duty. I strongly recommend Michael and the entire team at RMB.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much, Richard. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Michael and the team could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Unbelievable service

Why waste your time driving to Atlanta and sit and traffic? RBM of Alpharetta is the best and most convenient dealship in Georgia. The management and staff are incredibly nice and the most helpful dealship I’ve encountered thus far! Shop with Dan Berry of RBM of Alpharetta!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Aolivieri11. We really appreciate the kind words and thank you for your business. We're delighted to hear that the team could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Thank you

Great experience and would totally recommend them. Sales and finance involvement was very positive. I enjoyed working with both Michael and Tom. Thank you!! For the car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much, Nina! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Michael and Tom took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

Great Experience

Donnie and Michael were very easy to work with on the purchase of our new car. They kept us informed on all new devolpments while we anxiously awaited delivery. Highly recommend working with either of these sales professionals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Stacy R.! We are thrilled to hear that Donnie and Michael provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Very unstressful and no pressure purchase.

Very unstressful and no pressure purchase. Salesman, Michael P., was great to work with. He brought car to me for test drive. Did most communication through text. Dealership hit the mark on the experience. Even though I bought a trade-in, I still got the great Mercedes customer experience. Took less than 15 minutes to sign and close the deal. I took the day off work and got to enjoy the rest of my day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much, Carmom1. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Michael could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Best Team!

BEST service I’ve received....anywhere. I bought a brand new car and expected good service. The service I received exceeded my expectations. Reza was amazing and worked really extensive to meet my needs. Ramona was so sweet and helpful. Tom was extremely helpful and knowledgeable. Best team!! Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Zoe for the wonderful review. We are pleased to hear that Reza, Ramona, and Tom took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta