Reviews
Great Service
Kyle was very professional and helpful. He answered all of my questions and went above and beyond. I'm extremely happy with my new Mercedes and will definitely recommend RBM to my friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Kyle was very professional and helpful. He answered all of my questions and went above and beyond. I'm extremely happy with my new Mercedes and will definitely recommend RBM to my friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Efonseca79. We really appreciate the kind words and thank you for your business. We're delighted to hear that Kyle could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Purchase of a Mercedes E400
Saw thew car online on RBM's website. Left information to be contacted. David Wang contacted me and exceeded my expectations. Everything was done correctly and quickly. Drove 3 hours to this dealership and would definitely do it again to deal with David.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, wsw for the kind words about RBM of Alpharetta. We're delighted to hear that David took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Excellent buying experience every time
I have purchased several cars from RBM Alpharetta. I keep coming back because the experience is terrific from the test drives to delivery. Bill Favini is professional, patient and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love to do business again!
Vadim understood my needs and helped me get though the process quickly and smoothly. He was very responsive and answered all my questions right away. My wife and I are so happy with our purchase! Vadim and his team exceeded my expectation! Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Complete Satisfaction!
Vadim understood my needs and helped me get though the process quickly and smoothly. He was very responsive and answered all my questions right away. My wife and I are so happy with our purchase! Vadim and his team exceeded my expectation! Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, kevelar! We are thrilled to hear that Vadim provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Ramona is the best!
Ramona went above and beyond. She provided excellent customer service and made the process seamless. We would rate her 10 stars if possible. We had looked for several weeks for an additional family vehicle, but nothing seemed to be an exact fit for what we were looking for. Ramona wanted to ensure that the car was exactly what we were looking for and went as far as to offer to take the vehicle to their shop and put it on a lift so that we could inspect every detail under the car. We left and looked at 2 other cars of the same make and model, but decided to go back to RBM of Alpharetta because of how pleased we were with Ramona. She demonstrated integrity and honesty and was completely transparent which isn't something you find often.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Davis_Fam for the wonderful review. We are pleased to hear that Ramona took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
great experience
allen and I started online and I went in and we talked about what I wanted and he took care of it and I did not have to sit around all day waiting on paperwork. It was great wxperience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, 1stone for the kind words about RBM of Alpharetta. We're delighted to hear that Allan took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Excellent buying experience
I have purchased several cars from RBM Alpharetta. I keep coming back because the experience is terrific from the test drives to delivery. Bill Favini is professional, patient and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Tom. We really appreciate the kind words and thank you for your business. We're delighted to hear that Bill could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Excellent customer sales experience,
Ramona provided a patient and non-aggressive sales experience with great attention to meeting my needs and wants. She was willing to go extra mile if needed to find the exact car I wanted. It was a pleasure working with her and RBM.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much, DS. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Ramona could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta