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RBM of Alpharetta

(6,413 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Jon Lee was an excellent salesman.

Jon Lee was an excellent salesman. He answered all my questions quickly and professionally. He didn’t make me feel pressured and did everything he could to make sure I had the right car and I would be happy with my purchase. I will definitely be back to work with Jon in the future.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Jon provided you with such a positive, pressure-free experience and helped you find the right car. Jon is truly dedicated to ensuring our customers are happy with their purchases, and we’re glad he made your experience a great one. We appreciate your trust and look forward to welcoming you back to work with Jon again in the future! Sincerely, RBM of Alpharetta

RBM in Alpharetta is a very professional dealership.

RBM in Alpharetta is a very professional dealership. My Sales Rep Vadim was knowledgeable and extremely professional and didn’t leave any stone unturned in getting me the info I needed. I would recommend both to anyone!!!’OUTSTANDING!!👍👍

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you so much, Jill, for the fantastic review! We're thrilled to hear that Vadim provided you with all the information you needed and delivered an outstanding experience. We truly appreciate your recommendation and are proud to have been able to assist you at RBM of Alpharetta. If you ever need anything in the future, please don't hesitate to reach out. Happy driving! Best regards, RBM of Alpharetta

I had been looking for a car for several weeks and went

I had been looking for a car for several weeks and went to at least 7 different dealerships and finally ended up at RMB Mercedes of Alpharetta. All I can say is what a different experience between the other fly by night used car dealerships and RMB of Alpharetta. Most of the credit goes to Lori Mohr who was very patient, professional and thorough. She showed me several vehicles and helped me close the deal on the one I wanted. Lori's manager Neil was also great and they both made sure I was 100% satisfied before closing the deal. Thank you, Gregg Lewis

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  • Overall experience 5.0
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Dealer response

Thank you, Gregg, for sharing your experience with us! We’re so glad to hear that Lori and Neil provided you with the professional and patient service you deserved after your search. It’s wonderful that we could stand out from other dealerships and help you find the perfect vehicle. Your satisfaction is our top priority, and we’re thrilled to have earned your trust. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new car, and we look forward to serving you again! Sincerely, RBM of Alpharetta

All of the staff was knowledgeable, kind, and

All of the staff was knowledgeable, kind, and professional. Lots of inventory and an overall enjoyable experience.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hi Matthew.hirsch, We're glad to hear that you had a positive experience with our team and appreciated the variety of options we offer. If you need anything else or have further questions, feel free to reach out. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

Great!

Great! Jon Lee gave us what we asked for. He didn’t hassle us into buying a car we didn’t want.

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  • Overall experience 5.0
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Dealer response

Hi Eddeas, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Jon Lee and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

Jon Lee gave is exactly what we asked for He went above

Jon Lee gave is exactly what we asked for He went above and beyond to make sure that we were happy customers. We bought two cars and had the new car bows waiting for us.

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  • Overall experience 5.0
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Dealer response

Hello Demdeas, Thank you for the wonderful feedback! We are delighted to hear that Jon Lee provided such outstanding service and ensured you were thoroughly satisfied with your purchase. It’s great to know the personal touches, like the car bows, were appreciated. If you have any more needs or questions, Jon and the team will be ready to assist. Our team is wishing you many great drives in your new cars! Best Wishes, Your Friends and Family at RBM of Alpharetta

Lori was wonderful and patient through every step of the

Lori was wonderful and patient through every step of the process. Linda was very helpful, and even took my picture with my new car! I’m so excited to be a part of the Mercedes family!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hi Calleighlucas15, Thank you for your lovely feedback! We’re thrilled that Lori Mohr and Linda Luu made your experience memorable. We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family! Best Wishes, Your Friends and Family at RBM of Alpharetta

This is the second Mercedes we have bought from John.

This is the second Mercedes we have bought from John. He has continued to be helpful, friendly and attentive without being pushy. The process of purchasing the new car was easy. Thanks John!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hello Lisamariemayfield, We are thrilled to hear that your experience with John Sauer was positive once again. It’s always a pleasure to assist you, and we are glad to know that you found the purchasing process smooth and enjoyable. If you ever need anything in the future, don't hesitate to reach out. We're wishing you many great drives in your new car! Best Wishes, Your Friends and Family at RBM of Alpharetta

Bill was amazing in setting up our purchase for a gently

Bill was amazing in setting up our purchase for a gently used Model X. We flew in from Florida and it was the easiest transaction I’ve ever been a part of. Can’t say enough good about the dealership.

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  • Overall experience 5.0
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Dealer response

Hi Bryant Hopkins, We’re thrilled that Bill Favini made your Model X purchase so smooth and that you traveled from Florida to see us. It was a pleasure working with you, and we’re delighted you’re happy with your new vehicle. If you have any questions or need assistance in the future, just let us know. Enjoy every moment with your new Model X! Best Wishes, Your Friends and Family at RBM of Alpharetta

Dan was great, truly appreciate his knowledge and

Dan was great, truly appreciate his knowledge and attention to detail, my purchasing experience was quite

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Dealer response

Hello Gailm, Your kind words mean the world to us! Dan Berry is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta