Reviews
Very smooth process overall.
Very smooth process overall. Adil and Lori were great to work with. They found the car we wanted and transferred it to us quickly, within less than a week.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Mohamed, We're pleased to hear that Adil Chaudhry and Lori Mohr made the process smooth and efficient, and that they quickly located and transferred the car you wanted. If you need any additional assistance or have further questions, don’t hesitate to reach out. We're wishing you many enjoyable drives in your new car! Best wishes, Your Friends and Family at RBM of Alpharetta
Outstanding sales and service.
Outstanding sales and service. Super helpful and friendly staff. Facility is clean and easy to find
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Steven.brooks, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta
It took three tries to get it right by the dealership…
It took three tries to get it right by the dealership… Peter the GM finally personally handled my order of a new GLB 250 before passing me off to Britt to close when it came in. It’s a beautiful car and was worth the wait! I’m stubborn and want what I want so I would not substitute! Thank you Peter… I know I’m not the easiest and thank you Britt for getting this done!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Nltatum, Thank you for sharing your experience! We’re thrilled to hear that Peter Leavy and Britt Kaminsky were able to help you get the GLB 250 you wanted. We appreciate your patience and determination, and we’re glad it all worked out in the end. Your satisfaction is our top priority, and we’re grateful for your understanding throughout the process. If you have any more questions or need further assistance, please don’t hesitate to reach out. Enjoy your new car, and thank you for your continued support! Best wishes, Your Friends and Family at RBM of Alpharetta
Linda is very knowledgeable of the product and
Linda is very knowledgeable of the product and professional. She is willing to go the extra mile to answer all your qurstions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Monahassanein1, Thank you for the great feedback! It’s wonderful to know that Linda Luu's expertise and dedication made a positive impact. She really is committed to providing excellent service. If you have any more questions or need further help, please don’t hesitate to let us know! Best wishes, Your Friends and Family at RBM of Alpharetta
Jeff Corey in service!
Jeff Corey in service! Lori Mohr in sales! They are the best not only in Atlanta but of all the MB dealerships we have used in the past. Jeff always gets me in and out of service super quick! And is knowledgeable about everything that my different models need. We recently added a CPO GLE and Lori had us in and out in less than an hour with all paperwork signed and complete. Wouldn’t go to any other! Thank you!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mnmurp_2000, Thank you for the wonderful feedback! We’re delighted to hear that Jeff Corey and Lori Mohr have consistently delivered outstanding service. Jeff’s quick, expert support and Lori’s efficient handling of your Mercedes GLE purchase truly reflect our dedication to excellence. Your loyalty is greatly appreciated, and we’re always here to assist with any future needs. Thanks again for choosing us! Best Wishes, Your Friends and Family at RBM of Alpharetta
Britt Kaminsky sold my family a G550 recently and was
Britt Kaminsky sold my family a G550 recently and was incredibly knowledgeable on every last detail regarding the car. He was also incredibly personable and easy to talk to. Would definitely buy from him again! Much more knowledgeable than most salespeople I have encountered.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello C7t, Thank you for your heartfelt feedback! We are so pleased to hear that Britt Kaminsky made your experience exceptional with his expertise and friendly approach. It’s wonderful to know he went above and beyond for you. Your kind words are greatly appreciated, and we look forward to assisting you again in the future. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta
Jon and the Finance manager provided excellent customer
Jon and the Finance manager provided excellent customer service. Jon allow my wife and I to take our time to discuss and they help ensure we was satisfied our discussion. This is the second car we have purchased RBM of Alpharetta. I will always recommend your dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Greggorydavis, Thank you so much for your wonderful feedback! We’re thrilled to hear that Jon Lee and our Finance Manager provided you with excellent customer service and helped ensure you were completely satisfied with your decision. It’s great to know you’re a returning customer and that RBM of Alpharetta continues to meet your expectations. We truly appreciate your recommendation and look forward to assisting you in the future. Enjoy your new car, and thank you for your continued support! Best Wishes, Your Friends and Family at RBM of Alpharetta
Britt is such an amazing person!
Britt is such an amazing person! he is very kind, professional, and very knowledgeable guy about cars. I and my family enjoyed working with Britt. We had such an incredible experience in whole process of buying our very first GLS 450. Highly recommend Britt and RBM of Alpharetta. You can’t go wrong with Britt!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Nitish, Thank you so much for your wonderful review! We’re thrilled to hear that Britt Kaminsky made your experience exceptional with his kindness, professionalism, and knowledge. It’s fantastic to know you and your family enjoyed the process of buying your first GLS 450. Your recommendation means a lot to us, and we’re glad Britt could help make your experience so positive. If you need anything else or have any questions, don’t hesitate to reach out. Enjoy your new vehicle, and thank you again for your kind words! Best Wishes, Your Friends and Family at RBM of Alpharetta
Really like RBM sales team Starting from booking to
Really like RBM sales team Starting from booking to delivery it was smooth and well communicated experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Deependra, Thank you for your great feedback! We’re delighted to hear that your experience with our sales team was smooth and well-communicated from start to finish. If you need any assistance in the future, feel free to reach out. Enjoy your new vehicle, and thank you for choosing RBM of Alpharetta! Best Wishes, Your Friends and Family at RBM of Alpharetta
Absolutely amazing experience!
Absolutely amazing experience! Linda went above and beyond friendly and patient as we were looking for something very specific and took several months not pushy like many sales people can be. Showing us all of the bells and whistles and letting us work at our own pace to make a decision she was wonderful. As a female purchasing a car sometimes it can be intimidating, but this was the best experience I have ever had purchasing a vehicle! She even came in on her day off as it was our delivery day to make sure everything went flawlessly! Rachel in finance was great to work with and The manager, Neil, came over and engaged with us. RBM Alpharetta has a customer for life! Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Evonne.stellato, Thank you so much for your glowing review! We’re absolutely thrilled to hear that your experience with Linda was so exceptional. Her dedication, patience, and willingness to go above and beyond truly exemplify the service we aim to provide. It’s fantastic to know that Rachel and Neil also contributed to making your purchase seamless and enjoyable. We’re honored to have earned your trust and look forward to serving you for years to come. If you need anything else or have any questions, don’t hesitate to reach out. Enjoy your new vehicle, and thank you for your heartfelt recommendation! Best Wishes, Your Friends and Family at RBM of Alpharetta