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RBM of Alpharetta

(6,414 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,414 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Mr. Jon was very professional and gave us a detailed

Mr. Jon was very professional and gave us a detailed explanation of the use and precautions of the car, which made us feel more at ease and made us feel responsible by calling me to ask if I had any other questions after the purchase of the car. It was a pleasant shopping experience.Thank you very much

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hi Miama, Thank you for your kind words! We're thrilled that Jon Lee made your experience at our dealership memorable and enjoyable. Providing top-notch service is our priority, and it's wonderful to hear that Jon exceeded your expectations. We'll be sure to share your feedback with Jon Lee and commend him for his exceptional service. We appreciate your business and look forward to welcoming you back to RBM of Alpharetta! Best Wishes, Your Friends and Family at RBM of Alpharetta

Thanks for such amazing service.

Thanks for such amazing service. It was a great place. Jon Lee helped me get my dream car. He was super helpful making sure I was well taken cared and understand my options. I was in good hands. I am happy with my purchase!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello Tuyen, Your kind words mean the world to us! Jon Lee is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

“I had an exceptional experience purchasing my new car at

“I had an exceptional experience purchasing my new car at RBM of Alpharetta. From the moment I walked in, the entire team was incredibly welcoming and professional. A special shout-out to Linda Lui, the saleswoman who went above and beyond to assist me throughout the entire process. Linda’s knowledge, patience, and dedication made the experience smooth and enjoyable. She answered all my questions, provided insightful recommendations, and ensured I was comfortable with my decision. I highly recommend this dealership and Linda for anyone looking for a top-notch car buying experience.

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Dfrappelli, Thank you for taking the time to share your feedback! We're thrilled to hear that Linda Luu made your experience at our dealership exceptional. Our team works hard to ensure that every customer receives personalized attention and expert guidance, and it's clear that Linda went above and beyond to assist you. We'll make sure to pass along your kind words to Linda Luu and celebrate her dedication to customer satisfaction. We appreciate your business and hope to see you again soon! Best Wishes, Your Friends and Family at RBM of Alpharetta

I am extremely pleased with Reza and how he was able to

I am extremely pleased with Reza and how he was able to get me such a great deal! He was very personable and great to work with! From Reza to the finance manager Lisa to Martin Hina who showed me how to work my new car, everyone was so sweet and nice. Everything was explained thoroughly and I felt very comfortable when I was signing all my paperwork. They are all God sent people. I appreciate everyone who helped me but especially Reza. Thank you again Reza!! You were phenomenal! I had gone to the Dealership in Duluth but no one was willing to give me a good deal there. Reza far exceeded my expectations and even gave me seasonal car mats for my car. I am so glad it did not workout at the Duluth dealership. Highly recommend Reza and this dealership!

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Johanna, Thank you for your glowing review! The team here at RBM of Alpharetta is absolutely thrilled to hear that you're thoroughly enjoying your new Mercedes. Reza Azizi, Lisa Brennan and Martin Hina take immense pride in assisting customers like you in finding their perfect vehicle. Your satisfaction is our ultimate goal, and your positive feedback reinforces our commitment to delivering exceptional service. Should you have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure your Mercedes experience continues to exceed expectations. Enjoy the road ahead in your new vehicle! Best Wishes, Your Friends and Family at RBM of Alpharetta

A special thank you to Ezequiel Rik for a wonderful

A special thank you to Ezequiel Rik for a wonderful experience purchasing my first Mercedes Benz from RBM of Alpharetta. was very gracious to stay later than her intended time, to make sure I could drive away in my new car. His service, knowledge and professionalism were greatly appreciated and I am very happy with my purchase.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Camilo, Thank you for your wonderful review of your first Mercedes purchase! We're thrilled to hear that you're enjoying your new car, and we're delighted that Ezequiel Rik played a key role in making your experience exceptional. Your satisfaction is truly our top priority, and we look forward to welcoming you back for any future needs. Wishing you many enjoyable miles ahead with your new Mercedes! Best Wishes, Your Friends and Family at RBM of Alpharetta

Britt is amazing!

Britt is amazing!, he is very kind and professional, explained every detail of car and process with patiently. we enjoyed working with Britt. Highly recommend Britt and RBM of Alpharetta. By Navakanth

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello Navakanth, Wow, thank you for your kind words! We’re thrilled that Britt Kaminsky was able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and its fantastic to hear that Britt made your car buying journey memorable and enjoyable. We’ll be sure to share your feedback with Britt Kaminsky and commend him for his outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta

Very good inventory with great options .

Very good inventory with great options . Worked with sales associate Sid Karaca who understood my requirements and got me into a best deal

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Ranjith, Thank you for choosing RBM of Alpharetta! Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Sid Karaca. Please let us know if we can be of any further assistance to you now or in the future. Best Wishes, Your Friends and Family at RBM of Alpharetta

My salesperson Dan Berry was extremely helpful and

My salesperson Dan Berry was extremely helpful and explained the ordering process well. I appreciated his understanding that I had a lot going on and trying to guide me as best he could. The dealership did what they could and tried to be helpful. They made my decision easier and cooperated which I appreciated. Thanks so much….

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi B, Wow, thank you for your kind words! We’re thrilled that Dan Berry was able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and its fantastic to hear that Dan made your car buying journey memorable and enjoyable. We’ll be sure to share your feedback with Dan Berry and commend him for his outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta

I am so thankful I found the vehicle I was looking for at

I am so thankful I found the vehicle I was looking for at RBM of Alpharetta. My sales rep Lori Mohr went above and beyond my expectations. First of all, she made me feel like I was very important to her, as a customer, not just as a number. She actually made me feel like family. Secondly, Lori made the buying process as painless as any vehicle I have ever purchased. It was a pleasant experience and I would recommend to family and friends to go to see Lori to purchase their next vehicle, new or used. RBM of Alpharetta has outdone themselves as a great dealership in my book.

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  • Overall experience 5.0
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Dealer response

Hello Rderaney, Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Lori Mohr ensured you had a great time while searching for the perfect vehicle that best suits your needs! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

Professional but friendly.

Professional but friendly. Very helpful and focused on making customer happy and informed. Jon was paying close attention to details that were important to us.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Nancyinbeaufort, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Jon Lee and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta