Reviews
Absolutely amazing experience!
Absolutely amazing experience! Linda went above and beyond friendly and patient as we were looking for something very specific and took several months not pushy like many sales people can be. Showing us all of the bells and whistles and letting us work at our own pace to make a decision she was wonderful. As a female purchasing a car sometimes it can be intimidating, but this was the best experience I have ever had purchasing a vehicle! She even came in on her day off as it was our delivery day to make sure everything went flawlessly! Rachel in finance was great to work with and The manager, Neil, came over and engaged with us. RBM Alpharetta has a customer for life! Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Evonne.stellato, Thank you so much for your glowing review! We’re absolutely thrilled to hear that your experience with Linda was so exceptional. Her dedication, patience, and willingness to go above and beyond truly exemplify the service we aim to provide. It’s fantastic to know that Rachel and Neil also contributed to making your purchase seamless and enjoyable. We’re honored to have earned your trust and look forward to serving you for years to come. If you need anything else or have any questions, don’t hesitate to reach out. Enjoy your new vehicle, and thank you for your heartfelt recommendation! Best Wishes, Your Friends and Family at RBM of Alpharetta
Linda was the most helpful person in finding my perfect
Linda was the most helpful person in finding my perfect car. she showed us all the features, explained why it was a good deal, and wasn’t pushy on trying to get us to buy. Linda is amazing and i’m so greatful to have had such a good person helping us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Gigi124005, Thank you for your wonderful feedback! We’re thrilled to hear that Linda provided such helpful and considerate service in finding your perfect car. Her dedication to explaining the features and ensuring you felt confident in your decision without being pushy is exactly what we strive for. We’re so glad you had a positive experience, and we’ll be sure to pass along your kind words to Linda. If you have any more questions or need assistance, feel free to reach out. Enjoy your new car, and thank you for your support! Best Wishes, Your Friends and Family at RBM of Alpharetta
Martin Hina is very smart, he help us out so much, he's
Martin Hina is very smart, he help us out so much, he's very knowledgeable, awesome. He knows alot about the vehicle features and explain everything. Recommend him any day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Tommyaaron73, Thank you so much for your wonderful feedback! We’re thrilled to hear that Martin Hina provided you with exceptional service and that his knowledge and expertise made a difference in your experience. It’s fantastic to know he was able to thoroughly explain the vehicle features and assist you so effectively. We truly appreciate your recommendation and will be sure to pass along your kind words to Martin. If you need any further assistance, feel free to reach out. Enjoy your new vehicle! Best Wishes, Your Friends and Family at RBM of Alpharetta
He was a very nice dealer and helped us a lot with the
He was a very nice dealer and helped us a lot with the pricing after some inevitable delays
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Dhruv, Thank you for sharing your experience! We’re glad to hear that we were able to assist with pricing and provide support through the delays. It’s great to know we made a positive impact on your car-buying journey. If you have any further questions or need additional assistance, please feel free to reach out. Enjoy your new vehicle, and thank you for your patience and understanding! Best Wishes, Your Friends and Family at RBM of Alpharetta
I've worked with this dealership and the same
I've worked with this dealership and the same salesperson, Bill Favini, for the past six years. I recently picked up my third lease, and as usual, the process was seamless and efficient. There is no haggling, and the terms are made clear before agreeing to the purchase. The signing process is extremely quick and easy, and the walkthrough of the vehicle's features is thorough and detailed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Letisha T., Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Bill Favini ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta
If you're in the market for a Mercedes-Benz, I highly
If you're in the market for a Mercedes-Benz, I highly recommend reaching out to Dan Berry at RBM of Alpharetta. He went above and beyond to accommodate my schedule and made the entire car-buying process smooth and enjoyable. His exceptional service and genuine care for customers is truly refreshing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you so much for your glowing recommendation! We’re thrilled to hear that Dan Berry provided you with exceptional service and made the car-buying process smooth and enjoyable. His dedication to accommodating your schedule and his genuine care for customers are what we strive for every day. If you have any questions or need further assistance, please feel free to reach out. We hope you enjoy your new Mercedes-Benz and thanks again for sharing your positive experience! Best Wishes, Your Friends and Family at RBM of Alpharetta
Clean, courteous, patient, efficient, good communication,
Clean, courteous, patient, efficient, good communication, good follow up and follow through. It was a pleasure!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Lindatcaster, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta
Came in to look at a G63.
Came in to look at a G63. Worked with Reza and he was awesome. This dealership is top notch at making you feel special. If you’re looking for a Mercedes don’t go anywhere else. RBM is your place. Ask for Reza he has been here 15 years he is super knowledgeable and will make your deal happen. I will never shop Mercedes anywhere else. The service department runs like a finely tuned machine. You are treated like family here. They get you in and out quickly. RBM for the win. Reza in sales is your guy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Alan, Thank you for the fantastic review! We’re delighted to hear that you’re enjoying your new Mercedes and that Reza Azizi gave you excellent service. We also appreciate your kind words about our service team—they truly strive to make every experience exceptional. If you have any questions or need further assistance, feel free to reach out. Enjoy your new ride and all the journeys ahead! Best Wishes, Your Friends and Family at RBM of Alpharetta
I highly recommend RBM, Donnie Moore and Reza Azizi for
I highly recommend RBM, Donnie Moore and Reza Azizi for their exceptional service. The experience was characterized by prompt, friendly assistance from a fantastic team. I am delighted with my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Paityn, Wow, thank you for your kind words! We're thrilled that Reza Azizi and Donnie Moore were able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and it's fantastic to hear that Reza made your car-buying journey memorable and enjoyable. We'll be sure to share your feedback with Reza Azizi and Donnie Moore and commend them for their outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta
I give the dealership and the staff a 5 start review.
I give the dealership and the staff a 5 start review. We visited, we left, we came back, and we ended up with a new car! Ask for Jeff Twiggs in your car search or just browsing for answers to the best car for you. We test drove a Mercedes and then a Volvo and did plenty of research online, but Jeff was able to fill in the gaps and show us things we wouldn't have known in our time searching. Jeff has a natural good character shown in the candid conversations about life, not just buying a car. Ultimately, we settled on a Mercedes. Also, a shout out to Rachel from finance as she helped us through the process and was excellent with our 5 year old during the buying process. He walked away with a little Clifford stuffed animal. Thanks RBM of Alpharetta for a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Stanlhopkins, Thank you so much for your glowing review! We’re thrilled to hear that you’re enjoying your new Mercedes and that Jeff Twiggs provided you with exceptional service. It’s always our goal to make every part of your buying experience special, and we’re glad Clifford added a bit of fun to your visit. If you have any questions or need assistance with anything in the future, please don’t hesitate to get in touch. Wishing you many happy miles and memorable adventures in your new vehicle! Best wishes, Your Friends and Family at RBM of Alpharetta