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RBM of Alpharetta

(6,444 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,444 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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The best buying experience

This was the best buying experience I have ever had.Kyle Edson was my sales consultant. I have never had someone so helpful and to make sure I got exactly what I wanted on my vehicle. I highly recommend this dealership to anyone looking to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Brandy F! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Kyle took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

A unique experience that couldn't be had anywhere else

I'm overall experience with RBM of Alpharetta has been a pleasant one. Everyone was eagerly nice and helpful in every way imaginable. From the process of learning all the features of my new car to the test drive itself was very straight forward and relaxed. Kyle and Vadim went above and beyond to get my business and I was very happy to give it to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you dennycnguyen. We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle and Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Best sales experience received from Kagan Scott

Kagan Scott was by far the most consummate professional car salesman that we ever worked with. his attention to detail and communication with us was a very positive experience. No one in this industry has his business acumen and it’s a breath of fresh air when you deal with someone that is organized and on top of everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We really appreciate the kind words and thank you for your business. We're delighted to hear Kagan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

worth the drive

I drove 11 hours to see this car it was everything they said it was. Kagan and Ramona were great to work with sent me extra pic's and the build sheet on the car. They addressed all my concerns and I drove it home. The wife and I love it. Thanks again guys. We will look you up for our next purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Ricky Graham for the kind words about RBM of Alpharetta. We're delighted to hear Kagan and Ramona took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

Love my new car and the service was excellent

Kyle Edson was the sole reason I bought my Mercedes at RBM Alpharetta. I met with him over a year ago but at that time decided to get another car at different dealer. But even during that process he was professional and congratulated me on my decision. I returned this time around and he was professional, knowledgable and truly worked with me. He has a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, mpietsch7 We are thrilled to hear Kyle provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Wonderful Experience

I was shopping for a certified preowned Mercedes GLE-350, and while I did not purchase the vehicle from this dealership, they were very helpful in identifying the features and the price point. I would definitely consider RBM Alpharetta for my next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Outstanding buying experience from a considerate profession

In my world, time IS money. My time is exceptionally valuable and I cannot afford to spend it sitting around ideally being unproductive. Recently, my wife and I visited the RBM dealership to purchase a Mercedes-Benz that I had previously identified online as the vehicle we wanted to buy. I told our salesman, Kyle Edson , that the process needed to be efficient and quick given the fact that my wife and I had driven a significant distance from our home to acquire this car. Kyle understood and executed on our expectations. I was on the road home with the car in an hour and fifteen minutes! Beautifully smooth transaction. Although this dealership is over two hours from home, I'll call Kyle and RBM again for next Mercedes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Casey CEGIELSKI. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Kyle could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Top notch

RBM went all out. Allowed me to try several models and worked very hard to meet my needs. Ultimately found a car 800 miles away. They transported it and waited a week for me to return from vacation to complete the transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that we could go above and beyond for you here at RBM of Alpharetta! Anything we can do to make every visit as easy as possible is what we strive for and to hear that Jeff was able to do that for you is amazing. Happy driving and congratulations on your new car! Sincerely, RBM of Alpharetta

Reza A.

I would highly recommend RBM to everyone looking to purchase a Mercedes-Benz. My saleman Reza A. fabulous A+A+A+. The integrity at this dealership is first class.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

JayHarward leads a team of fantastic service personnel. We have known Jay for several years and find him very thorough and professional in every way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It is so amazing to hear that you have had an awesome experience every time here at RBM of Alpharetta! We really appreciate the great review. If you have any more service needs, please don't hesitate to give us a call. Sincerely, RBM of Alpharetta