Reviews
The best buying experience
This was the best buying experience I have ever had.Kyle Edson was my sales consultant. I have never had someone so helpful and to make sure I got exactly what I wanted on my vehicle. I highly recommend this dealership to anyone looking to purchase a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much Brandy F! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Kyle took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta
A unique experience that couldn't be had anywhere else
I'm overall experience with RBM of Alpharetta has been a pleasant one. Everyone was eagerly nice and helpful in every way imaginable. From the process of learning all the features of my new car to the test drive itself was very straight forward and relaxed. Kyle and Vadim went above and beyond to get my business and I was very happy to give it to them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you dennycnguyen. We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle and Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Best sales experience received from Kagan Scott
Kagan Scott was by far the most consummate professional car salesman that we ever worked with. his attention to detail and communication with us was a very positive experience. No one in this industry has his business acumen and it’s a breath of fresh air when you deal with someone that is organized and on top of everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate the kind words and thank you for your business. We're delighted to hear Kagan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
worth the drive
I drove 11 hours to see this car it was everything they said it was. Kagan and Ramona were great to work with sent me extra pic's and the build sheet on the car. They addressed all my concerns and I drove it home. The wife and I love it. Thanks again guys. We will look you up for our next purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Ricky Graham for the kind words about RBM of Alpharetta. We're delighted to hear Kagan and Ramona took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Love my new car and the service was excellent
Kyle Edson was the sole reason I bought my Mercedes at RBM Alpharetta. I met with him over a year ago but at that time decided to get another car at different dealer. But even during that process he was professional and congratulated me on my decision. I returned this time around and he was professional, knowledgable and truly worked with me. He has a customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, mpietsch7 We are thrilled to hear Kyle provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Wonderful Experience
I was shopping for a certified preowned Mercedes GLE-350, and while I did not purchase the vehicle from this dealership, they were very helpful in identifying the features and the price point. I would definitely consider RBM Alpharetta for my next vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Outstanding buying experience from a considerate profession
In my world, time IS money. My time is exceptionally valuable and I cannot afford to spend it sitting around ideally being unproductive. Recently, my wife and I visited the RBM dealership to purchase a Mercedes-Benz that I had previously identified online as the vehicle we wanted to buy. I told our salesman, Kyle Edson , that the process needed to be efficient and quick given the fact that my wife and I had driven a significant distance from our home to acquire this car. Kyle understood and executed on our expectations. I was on the road home with the car in an hour and fifteen minutes! Beautifully smooth transaction. Although this dealership is over two hours from home, I'll call Kyle and RBM again for next Mercedes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much Casey CEGIELSKI. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Kyle could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Top notch
RBM went all out. Allowed me to try several models and worked very hard to meet my needs. Ultimately found a car 800 miles away. They transported it and waited a week for me to return from vacation to complete the transaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that we could go above and beyond for you here at RBM of Alpharetta! Anything we can do to make every visit as easy as possible is what we strive for and to hear that Jeff was able to do that for you is amazing. Happy driving and congratulations on your new car! Sincerely, RBM of Alpharetta
Reza A.
I would highly recommend RBM to everyone looking to purchase a Mercedes-Benz. My saleman Reza A. fabulous A+A+A+. The integrity at this dealership is first class.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service
JayHarward leads a team of fantastic service personnel. We have known Jay for several years and find him very thorough and professional in every way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is so amazing to hear that you have had an awesome experience every time here at RBM of Alpharetta! We really appreciate the great review. If you have any more service needs, please don't hesitate to give us a call. Sincerely, RBM of Alpharetta