Reviews
Top notch
RBM went all out. Allowed me to try several models and worked very hard to meet my needs. Ultimately found a car 800 miles away. They transported it and waited a week for me to return from vacation to complete the transaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that we could go above and beyond for you here at RBM of Alpharetta! Anything we can do to make every visit as easy as possible is what we strive for and to hear that Jeff was able to do that for you is amazing. Happy driving and congratulations on your new car! Sincerely, RBM of Alpharetta
Great Sales Experience - Ramona Razavi!
Ramona found the features I was looking for and made it easy to trade vehicles! This is the second trade I have worked with her on in the last three years and will look her up again next time too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recent Service
Once again I have had a truly outstanding experience with the service department. I cannot say enough good things about this dealership and recommend it highly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, WTA2018 We are thrilled to hear that Steve provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Great customer service
Go to Jeff Twiggs! He’s prompt, receptive, and very accommodating as to what you’re looking for! He showed multiple options and gave us very honest information.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff took excellent care of you on your visit and we hope to see you in the future! Sincerely, RBM of Alpharetta
Great Experience!
What a positive experience! Buying a car is a bit intimidating to me, but Pam Banda made me comfortable from the moment we met. She listened to my list of needs, was knowledgeable about her product and did not try to over sell. And she was patient as I stewed with color and spoiler (yes/no?) and other options! I now own a beautiful vehicle that is a joy to drive. I highly recommend RBM; Pam made their first class service a reality for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
RBM Alpharetta Fantastic - great process
Bill Favini was great and so was the whole crew at RBM of Alpharetta. This is the third Mercedes dealer we have bought cars from and RBM and Bill are the BEST. We will definitely buy from Bill again. The process was great from beginning to end. The car had been prepared beautifully - flawless. We loved seeing it in the showroom when we arrived to pick it up. Lisa was very helpful and well prepared to get us painlessly and quickly through the paperwork. We also do not have a lot of electronics on our cars. Diane was terrific in making sure we knew all we needed to know about the car. We love our car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
RBM Alpharetta Fantastic - great process
Bill Favini was great and so was RBM of Alpharetta. This is the third Mercedes dealer we have bought cars from and RBM and Bill are the BEST. We will definitely buy from Bill again. The process was great from beginning to end. The car had been prepared beautifully - flawless. We loved seeing it in the showroom when we arrived to pick it up. Lisa was very helpful and well prepared to get us painlessly and quickly through the paperwork. We also do not have a lot of electronics on our cars. Diane was terrific in making sure we knew all we needed to know about the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate the kind words and thank you for your business. We're delighted to hear everyone at RBM of Alpharetta could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Great Experience!!
What a positive experience! Buying a car is a bit intimidating to me, but Pam made me comfortable from the moment we met. She listened to my list of needs, was knowledgeable about her product and did not try to over sell. And she was patient as I stewed with color and spoiler (yes/no?) and other options! I now own a beautiful vehicle that is a joy to drive. I highly recommend RBM; Pam made your first class service a reality for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy that we could provide you with a "first class" experience here at RBM of Alpharetta! Anything that we can do to make your experience go above and beyond is what we strive for and to hear that Pam was able to do that is amazing. We are always here for any of your questions and concerns that you have in the future. Happy driving! Sincerely, RBM of Alpharetta
Comfortable
David Wang and his team were very friendly and professional.The documents were ready!We are repeat consumers and will be in the future! the dealership was very helpful and friendly atmosphere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Tom. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
As always, the best car buying experience at RBM Alpharetta
The team at RBM, especially my sales rep, Bill Winslow, has made it very easy to transition from a screaming C63 AMG to a milder GLE 350. Bill and Sales Manager, Donnie Moore, put their heads together and came up with a deal that I could not refuse. If I ever hear anyone talking about getting a new vehicle,I always suggest they contact RBM Alpharetta. I know they will never disappoint!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review, AMG GT S Lover. We are so happy to hear that both Bill Winslow and Donnie were able to help you out with all of your needs. We congratulate you on your new car and we hope to see you in the future for any service needs. Sincerely, RBM of Alpharetta