Reviews
Always Reliable
This is the third car I have gotten at RBM-Alpharetta. David Wang is our associate and has been each time. David is very knowledgeable about the products and has taken the time to get to know our family. I always look forward to working with David and hope to buy many more cars from him and RBM in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, ClintStone, for the amazing review! We make sure that our customers feel like guests rather than just another sale and we are so happy to hear that David could provide even more than that for you! Congratulations on your new car and we look forward to your next visit with us. Sincerely, RBM of Alpharetta
Great luxury car buying experience
We recently purchased an E550 @ RBM with the help of Pam Banda. She was knowledgeable, professional and extremely helpful. she helped with the sale, the demonstration of the car’s features and also provided consistent follow up after the transaction to confirm we were satisfied. M.R.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Mervin8r1! Anything that we can do to make your experience here amazing is what we strive for. Pamela is one of our top sales representatives and we are so delighted that she could do everything and beyond for you. We look forward to your next visit! Sincerely, RBM of Alpharetta
Great amenities
Good vibe. Great service. No pressure to buy and listens to what u ha e to say. Micheal did a great job scheduling my backup camera install and providing a courtesy vehicle while I waited.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's awesome to hear that Michael was able to provide you with everything that you need! We try to make your time spent here valuable and we take pride in that. If you need anything else, don't hesitate to give us a call. Thank you so much for the great review and happy driving! Sincerely, RBM of Alpharetta
Repair scratch and dent on back panel of car.
Excellent customer service! I was provided a loaner car and given daily updates on when my car would be ready. Staff is friendly and takes care of their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy that we could help you with your service needs. If there is anything else that we can do to help, just let us know! Happy Driving. Sincerely, RBM of Alpharetta
Great experience!
We recently purchased a GLA 250 from Vadim! He was extremely knowledgeable and courteous. He helped us through the process from start to finish. We highly recommend him as your future sales associate at RBM. We visited other dealerships and were disappointed with their service. It was refreshing to have a salesman who answered all our questions and had superior follow-up. We will definitely use Vadim and RBM for future vehicle purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your awesome review! Anything that we can do to make your experience "the best or nothing" is what we strive for and we are delighted to hear that Vadim could provide you with the best customer service! If there is anything else we can do for you, don't hesitate to give us a call! Sincerely, RBM of Alpharetta
100K service
Always top notch prompt service with no surprises. Knowledgeable service team who take the time to explain things in simple understandable terms for those of us who are not mechanically minded.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy that you had a great experience with us! If there is anything that we can help you with in the future, just simply come in and we can answer any question that you have with your service needs. Happy driving! Sincerely, RBM of Alpharetta
My first Mercedes
After moving from New York I no longer needed a "station car", so I decided to move back into the luxury car market. After deciding on a Mercedes I began my search, visiting multiple dealerships over a month or two. I can tell you that nothing compares to the professionalism, courtesy and helpfulness that I received from RBM of Alpharetta. From my first greeting at the reception desk through the delivery of my car service was impeccable. My sales person Reza was absolutely outstanding and coordinated the sale perfectly. I had specific needs and requirements if I was to purchase a car and every single one was met or exceeded. I believe that this dealership prides itself in putting the customer first, whether you are purchasing a $100,000 plus vehicle or a used vehicle from their inventory. As for me there is no other dealership I will ever need. Thank you to the entire team at RBM of Alpharetta! Steve B
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The finest car buying experiance I've ever had...
After moving from New York I no longer needed a "station car", so I decided to move back into the luxury car market. After deciding on a Mercedes I began my search, visiting multiple dealerships over a month or two. I can tell you that nothing compares to the professionalism, courtesy and helpfulness that I received from RBM Alpharetta. From my first greeting at the reception desk through the delivery of my car service was impeccable. My sales person Reza was absolutely outstanding and coordinated the sale perfectly. I had specific needs and requirements if I was to purchase a car and every single one was met or exceeded. I believe that this dealership prides itself in putting the customer first, whether you are purchasing a $100,000 plus vehicle or a used vehicle from their inventory. As for me there is no other dealership I will ever need. Thank you to the entire team at RBM Alpharetta! Steve
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy that Reza could provide you with the excellent customer service that you deserve! Thank you for choosing RBM of Alpharetta and we look forward to seeing you for any of your service needs. Congratulations on your new car! Sincerely, RBM of Alpharetta
Andy & Team RBM Alpharetta are fantastic!
We where looking to replace an existing vehicle and had a small window of time to purchase a replacement. Our search drew us to RBM Alpharetta because of a vehicle they had in stock. Unfortunately, upon arrival the vehicle had already been spoken for by another customer. However, Andy Sayer was great, knowing we wanted that specific vehicle- he helped to find another one with more features and options on the lot. The RBM team was courteous, knowledgeable, attentive to the details, and made the process smooth. Andy's experience was key here- super knowledgeable!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, SoCalGTO. Thank you for the wonderful review. We are so happy that Andy could give you the amazing customer service that you deserve. No matter the issue, we are always willing to go above and beyond for all of our customers. Thank you for choosing Mercedes-Benz and congratulations on your new car! Happy Driving Sincerely, RBM of Alpharetta
Took car in for Service
No delay getting me setup when I took car for service. Was cordially greeted and treated with respect and consideration as always. Will keep recommending RBM of Alpharetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad that Teresa could take awesome care of you! If you need anything else in the future, we are always here for you. Thank you for taking the time to give us a great review. Happy Driving! Sincerely, RBM of Alpharetta