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RBM of Alpharetta

(6,491 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,491 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Always Reliable

This is the third car I have gotten at RBM-Alpharetta. David Wang is our associate and has been each time. David is very knowledgeable about the products and has taken the time to get to know our family. I always look forward to working with David and hope to buy many more cars from him and RBM in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, ClintStone, for the amazing review! We make sure that our customers feel like guests rather than just another sale and we are so happy to hear that David could provide even more than that for you! Congratulations on your new car and we look forward to your next visit with us. Sincerely, RBM of Alpharetta

Great luxury car buying experience

We recently purchased an E550 @ RBM with the help of Pam Banda. She was knowledgeable, professional and extremely helpful. she helped with the sale, the demonstration of the car’s features and also provided consistent follow up after the transaction to confirm we were satisfied. M.R.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Mervin8r1! Anything that we can do to make your experience here amazing is what we strive for. Pamela is one of our top sales representatives and we are so delighted that she could do everything and beyond for you. We look forward to your next visit! Sincerely, RBM of Alpharetta

Great amenities

Good vibe. Great service. No pressure to buy and listens to what u ha e to say. Micheal did a great job scheduling my backup camera install and providing a courtesy vehicle while I waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's awesome to hear that Michael was able to provide you with everything that you need! We try to make your time spent here valuable and we take pride in that. If you need anything else, don't hesitate to give us a call. Thank you so much for the great review and happy driving! Sincerely, RBM of Alpharetta

Repair scratch and dent on back panel of car.

Excellent customer service! I was provided a loaner car and given daily updates on when my car would be ready. Staff is friendly and takes care of their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy that we could help you with your service needs. If there is anything else that we can do to help, just let us know! Happy Driving. Sincerely, RBM of Alpharetta

Great experience!

We recently purchased a GLA 250 from Vadim! He was extremely knowledgeable and courteous. He helped us through the process from start to finish. We highly recommend him as your future sales associate at RBM. We visited other dealerships and were disappointed with their service. It was refreshing to have a salesman who answered all our questions and had superior follow-up. We will definitely use Vadim and RBM for future vehicle purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your awesome review! Anything that we can do to make your experience "the best or nothing" is what we strive for and we are delighted to hear that Vadim could provide you with the best customer service! If there is anything else we can do for you, don't hesitate to give us a call! Sincerely, RBM of Alpharetta

100K service

Always top notch prompt service with no surprises. Knowledgeable service team who take the time to explain things in simple understandable terms for those of us who are not mechanically minded.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy that you had a great experience with us! If there is anything that we can help you with in the future, just simply come in and we can answer any question that you have with your service needs. Happy driving! Sincerely, RBM of Alpharetta

My first Mercedes

After moving from New York I no longer needed a "station car", so I decided to move back into the luxury car market. After deciding on a Mercedes I began my search, visiting multiple dealerships over a month or two. I can tell you that nothing compares to the professionalism, courtesy and helpfulness that I received from RBM of Alpharetta. From my first greeting at the reception desk through the delivery of my car service was impeccable. My sales person Reza was absolutely outstanding and coordinated the sale perfectly. I had specific needs and requirements if I was to purchase a car and every single one was met or exceeded. I believe that this dealership prides itself in putting the customer first, whether you are purchasing a $100,000 plus vehicle or a used vehicle from their inventory. As for me there is no other dealership I will ever need. Thank you to the entire team at RBM of Alpharetta! Steve B

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The finest car buying experiance I've ever had...

After moving from New York I no longer needed a "station car", so I decided to move back into the luxury car market. After deciding on a Mercedes I began my search, visiting multiple dealerships over a month or two. I can tell you that nothing compares to the professionalism, courtesy and helpfulness that I received from RBM Alpharetta. From my first greeting at the reception desk through the delivery of my car service was impeccable. My sales person Reza was absolutely outstanding and coordinated the sale perfectly. I had specific needs and requirements if I was to purchase a car and every single one was met or exceeded. I believe that this dealership prides itself in putting the customer first, whether you are purchasing a $100,000 plus vehicle or a used vehicle from their inventory. As for me there is no other dealership I will ever need. Thank you to the entire team at RBM Alpharetta! Steve

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy that Reza could provide you with the excellent customer service that you deserve! Thank you for choosing RBM of Alpharetta and we look forward to seeing you for any of your service needs. Congratulations on your new car! Sincerely, RBM of Alpharetta

Andy & Team RBM Alpharetta are fantastic!

We where looking to replace an existing vehicle and had a small window of time to purchase a replacement. Our search drew us to RBM Alpharetta because of a vehicle they had in stock. Unfortunately, upon arrival the vehicle had already been spoken for by another customer. However, Andy Sayer was great, knowing we wanted that specific vehicle- he helped to find another one with more features and options on the lot. The RBM team was courteous, knowledgeable, attentive to the details, and made the process smooth. Andy's experience was key here- super knowledgeable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, SoCalGTO. Thank you for the wonderful review. We are so happy that Andy could give you the amazing customer service that you deserve. No matter the issue, we are always willing to go above and beyond for all of our customers. Thank you for choosing Mercedes-Benz and congratulations on your new car! Happy Driving Sincerely, RBM of Alpharetta

Took car in for Service

No delay getting me setup when I took car for service. Was cordially greeted and treated with respect and consideration as always. Will keep recommending RBM of Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad that Teresa could take awesome care of you! If you need anything else in the future, we are always here for you. Thank you for taking the time to give us a great review. Happy Driving! Sincerely, RBM of Alpharetta