Reviews
If Bill Favini works there it must be good!
Bill is the BEST salesperson we have ever had period! We purchased dozens of cars and trucks for business and personal use and the best salesperson since 1990 when we bought our first 2 Infinity’s bar none is Bill Favini! 2 days ago we bought another brand new car and we were very patient with the newer salesperson. I lost track of time and before I knew it 5 hours went by and they hadn’t PDI the vehicle yet. We had to leave the Car Dealership to make our 5:30 dinner appt with a client and we couldn’t leave until 6:45 because our car wasn’t ready yet and our trade was already theirs. We ended up driving our old car to the dinner appt and came back to the dealer by 9pm to PU our new car. I told My wife remember when we would call Bill Favini in California and he would have our cars clean and ready for PU at the dealer and we were out in 15 minutes! I said wow that was the good old days Bill made it a great process and we wished he was still In California.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty and business! We hope CA-GUY and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta
Great Experoence
This is the fifth car I have purchased or leased from David Wang at RBM of Alpharetta. I do business with people I like, and David is the best -- always a great experience to do business with professionals - David, Tom Ahern and Donnie Moore..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued loyalty and business! We hope David Wang and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta
Incredible Service Time After Time
Bill Winslow has been our sales representative for many years. We have purchased 7 cars from the dealership over the many years. Each time our experience gets better and better. This December we were looking for a particular color combination and Bill was able to find the SUV we wanted, had it shipped in and had it ready to drive away in under an hour. Service is the best in Atlanta. If you are looking for a new Mercedes ask for Bill Winslow at RBM.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued loyalty and business! We hope Bill Winslow and the rest of our dealership can continue to delight you. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta Sincerely, RBM of Alpharetta
Michael Pietrazk is awesome
This is our first Mercedes purchase and by far the easiest car buying experience I've ever had. Michael was super responsive electronically as well as by phone, very thorough, understood what we were looking for in a vehicle, worked to find options around the country, and made the actual sale SEEMLESS. It took us less time to trade-in, purchase, go through financing, and delivery specialist ... than it does for us to go through the grocery store. I recommend this dealer and especially our sales associate. He gets how people shop in 2017.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you RR2 for the wonderful review. We are pleased to hear Michael took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
Personal Attention Was The "Key" with our Metris Van !!
The experience with every member of the RBM staff was so different than any other car purchase we've made. The excellent knowledge and attention we were given by our salesman, Vadim Russo, was certainly what put it over the top. He took special care to be sure we had every question answered, every detail of the van explained clearly, and all of the paperwork and process of closing the sale went smoothly with him guiding us through. Everyone we met at the dealership was warm, friendly and knowledgeable, no matter what department they represented. We look forward to a long and enjoyable relationship with the RBM family in Alpharetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Metris "VanGo"! We really appreciate the kind words and thank you for your business. We're delighted to hear Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Best Sales Experience Ever!
I just purchased a 2015 Benz from David Wang and can honestly say that I have never had a better car purchase experience in my life. He was straightforward, honest, and fun to work with. This is my 2nd Benz purchase from David and I'm guessing that there will be more to come. Their service on my 1st Benz has been impeccable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Benz Sales & Service!
I just purchased a 2015 Benz from David Wang and can honestly say that I have never had a better car purchase experience in my life. He was straightforward, honest, and fun to work with. This is my 2nd Benz purchase from David and I'm guessing that there will be more to come. Their service on my 1st Benz has been impeccable!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you BigRob. We really appreciate the kind words and thank you for your business. We're delighted to hear David Wang could provide you with another great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
A great car buying experience!!'
First. Of all, I had not bought a car in the last 16 yrs! So, I was somewhat nervous about the overall buying process. Well, I was blessed with a great salesperson, Mr. Scott!!! He was not pushy and took much time with me. I honestly know he made the experience a wonderful one. I Am very pleased with my car purchase and enjoy meeting the manager and aldo finance person... They both were awesome!! Thank you CJ for helping me know my car features. I look forward to having my services at RBM of Alpharetta!... Kathy Davenporte
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty and business! We hope Kagan Scott and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta
Beyond Satisfied as Always with RBM of Alpharetta
This is personally my 4th vehicle from RBM of Alpharetta and my family’s 8th! We will always be customers of David Wang and everyone at RBM of Alpharetta because they go above and beyond for everyone. You will leave this dealership never wanting to step foot anywhere else. Thank you guys for another excellent experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued loyalty and business! We hope David Wang and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta
Dan Berry Unreal Experience
Buying is stressful enough, but Dan Berry from RBM of Alpharetta makes this process as smooth and natural as could be. We have been buying cars from Dan for the past 15 years and would not want to go with anyone else. Dan wants to make sure the customs are satisfied with what they are getting and not just there for the sale. His outstanding customer service and easygoing personality makes Dan one of the best if not the best when it comes to purchasing a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase