Reviews
Excellent sales representative!
Ramona is an absolute pleasure to work with. She is a sales representative who does not just try to sell a car to the customer, instead she helped us with the car buying process and did everything possible to make us comfortable with the transaction. She went above and beyond to make sure we made an informed decision. Ramona answered all of our questions and responded quickly to text messages and phone calls. She spent a lot of time showing us all available options, including pre-owned, dealer demos, and brand new cars. Ramona also works closely with the financial team to make sure her customers have a great buying experience. She worked hard to present us with a lot of different cars and the best price for each one. By the end we knew that we were making the best choice thanks to all of her assistance and hard work to get us a great deal on the right car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Hoda. We really appreciate the kind words and thank you for your business. We're pleased to hear Ramona could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Exceptional Salesperson
Kyle Edson met me and treated me like a number one customer. Kyle went the extra steps to see that I had all questions answered. Kyle personally took my auto to be purchased back to service and had priority timing applied in order for me to take delivery rather than returning or have auto delivered. Kyle and RBM of Alpharetta are tops with me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Robert Morisey! We are thrilled to hear Kyle provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Amazing People
Andy Sayers at RBM Alpharetta is amazing to work with. This was our first Mercedes and not only does the car live up to its reputation, but Andy and everyone else at RBM Alpharetta go beyond what most places do to make sure you get the car you want. I would recommend Andy at RBM of Alpharetta to ANYONE looking for a Mercedes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much gapromo! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Andy Sayers took excellent care of you on your visit and we congratulate you on your first Mercedes-Benz! Sincerely, RBM of Alpharetta
Buying experience
This is the second car in two years we bought from Andy Sayers and will be back to see him again for our 3rd Mercedes
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you John for your continued loyalty and business! We hope Andy and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta
Excellent. Couldn't ask for more.
Dan Berry is always professional, knows his cars and what is the best fit for us. His guidance has made us happy customers for three years now. He's GENUINE!!! We highly recommend Dan. He won't disappoint!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Joe Mac for your continued loyalty and business! We hope Dan Berry and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta
Purchase: 2014 E 350 Cabarolet
Saw this vehicle listed online. We had no prior knowledge of RBM or our contact at the dealership. We did not see the car in person until it was delivered to us in Oregon from Georgia. Dan Berry was the person who helped us through every step of the process from start to finish. I cannot say enough about Dan. We could not have stumbled upon a nicer, more competent person to help us work through this long distance purchase. With a three hour time difference, there never seemed to be enough hours in the day;but, Dan worked on this from his office, from home, and on more than one of his days off. This includes coming into the dealership on one of those days to personally make sure that our car was loaded properly on the transport truck. From our initial conversation, I took a liking to Dan and quickly felt comfortable and confident. Everything Dan said about the car proved to be very accurate upon delivery. Being a long distance transaction, we did have some minor hiccups (our not being in Georgia to sign documents, differences in state laws, etc.). Dan prevailed throughout and it was a pleasure to work through these small challenges.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Dave. We really appreciate the kind words and thank you for your business. We're delighted to hear Dan could provide you with a great buying experience knowing the difficulties that a long distance transaction could have. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Great experience
David Wang was efficient, courteous and transparent. Had a great efficient and amazing expiernce. Sent a request in over the internet and had two cars that met my needs within minutes. Follow up was not overly intrusive and super professonal. Would recommend to anyone. Go see David.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Gapatfan for the wonderful review. We are pleased to hear David took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
Great!
Andy is great! Very helpful and gets you the best deal for your budget! He sold me my last two and I will definitely be coming back for my next car! Thanks RBM Alpharetta!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for a wonderful experience!
I took delivery of my first Mercedes yesterday. The process was the most enjoyable car buying experience I've ever had. Thoroughly satisfied. Kyle was great and I will be referring friends that need a car to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much PMCINATL! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Kyle took excellent care of you on your visit and we congratulate you on your first Mercedes Benz! Sincerely, RBM of Alpharetta
Bill and RBM very good service - five star.....
The automobile purchasing experience at RBM Alpharetta was beyound expectation, my wife and I went into the dealership with intention of using our own credit union financing but with the deal Bill Winslow, Sales/Leasing and the two finance managers offered us, we could not refuse RBM financing for our 2015 sport sedan mb with very low mileage its just like a new vehicle, your great service will certainly bring us back again and tell our friends about you too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you nice. We really appreciate the kind words and thank you for your business. We're delighted to hear Bill Winslow could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta