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RBM of Alpharetta

(6,439 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,439 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Professional Service Experience

I want to thanks Don for always providing superb service experience with all my service needs he is always very thorough and try to finish work on time with professional courtesy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and business! We hope that Don Ratajski can continue to delight you in service. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

Ramona was AMAZING!

My family visited RBM Alpharetta on Labor Day and received remarkable service. Ramona was very patient and persistent prior to even visiting the lot. She reached out via email and and phone but was never pushy in her attempt to get me in my new Mercedes. Upon arrival she was very upfront regarding juggling 2 customers and made sure we felt her presence during the entire process. After test driving our vehicle the lot became fairly busy but that did not stop the staff from making our experience very seemingless. Ramona took the time to explain different financing options and allowed my husband and myself to best the best decision for us and we walked away with the perfect vehicle. I would highly recommend Ramona and this dealership to anyone searching for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent

I recently purchased a 2018 C43 amg from RBM Alpharetta. Throughout this entire process the employees at the dealership have been nothing short of amazing. They did a great job of communicating with me throughout the entire process and keeping me updated on the status of my new car. When I arrived to pick up my brand new car they had put it in the showroom and had staged it on a red carpet. This made everything so special and truly showed how much they value their customers. Ramona Razavi was my sales rep and did an amazing job, I would recommend her to anyone who wishes to buy a Mercedes. Thanks RBM Alpharetta team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you maxrieves. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Great Experience

This was our first purchase of a Mercedes, and the entire buying experience could not have been better. Everyone at RBM of Alpharetta was pleasant and helpful, and Reza, our sales associate, was exceptional. He was patient, honest, attentive and went the extra yard to find exactly the car we wanted and have it delivered in a timely manner. We would recommend Reza to anyone interested in purchasing a new auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, E350R! We are thrilled to hear Reza provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Wonderful Experience!

I've been to a number of different dealerships over the course of the last couple of months and RBM was hands down the best. I had a tremendous experience with my sales associate who was classy, honest and patient from the get-go. I'd recommend Reza Azizi to anyone in the market for a new automobile!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you rlt2atl. We really appreciate the kind words and thank you for your business. We're delighted to hear Reza could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

SL Purchase

Recently I purchased SL 550 RBM of Alpharetta always provide exceptional experience I always enjoy dealing with Reza Azizi who is my sales person I have bought few cars in recent years and have always be very happy. Reza is always available before during and after sale of the car. I would always prefer to buy my car from Reza and RBM of Alpharetta RBM also has exception service department who are always very helpful recently I have pleasure to work with Don and Carol , I can not ask for better service they are always available for my service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you SS! We really appreciate the kind words and thank you for your business. We're delighted to hear Reza could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the experience at RBM of Alpharetta the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Sale experience

Recently I purchased SL 550 RBM of Alpharetta always provide exceptional experience I always enjoy dealing with Reza Azizi who is my sales person I have bought few cars in recent years and have always be very happy. Reza is always available before during and after sale of the car. I would always prefer to buy my car from Reza and RBM of Alpharetta RBM also has exception service department who are always very helpful recently I have pleasure to work with Don and Carol , I can not ask for better service they are always available for my service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful Experience!

I've been to a number of different dealerships over the course of the last couple of months and RBM was hands down the best. I had a tremendous experience with my sales associate who was classy, honest and patient from the get-go. I'd recommend Reza Azizi to anyone in the market for a new automobile!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome car and salesperson

Andy was very professional and knowledgable about the car. Made the buying process pleasurable.......

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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RBM & Kyle Edson Rock!

Everyone at RBM Alpharetta is top notch, but Kyle Edson is THE BEST! I will turn 60 in a few months and have bought/leased many cars in my lifetime. And, I normally HATE the process. Seems like I always leave the car lot wondering how bad I got screwed and how much money I left on the table. But not with Kyle! He listened carefully as I described my needs, and described a less than perfect credit situation. Walking in, I thought all I could qualify for was an older model Benz with a large down payment. Boy was I wrong! Kyle calmly showed me all the options available and went out of his way to clearly explain the pros and cons of each approach. And all without the normal "auto sales guy" tactics and pressure. Kyle made me feel like I was a member of his family. His style was low key and "consultatiive' instead of "sales-focused". If everyone behaved like Kyle, car salesmen would not have such a bad reputation. The finance manager, Sharon Thompson got me approved for a better deal than I expected and she made the paperwork process super-simple and easy to understand. I drove home with an almost brand new Mercedies C-Class with a monthly payment that was well under my expectations. Nicest car I have ever driven... All thanks to Kyle Edson and the staff at RBM Alpharetta! KYLE- YOU ROCK! THIS WAS THE BEST CAR SHOPPING EXPERIENCE OF MY LIFE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Rick Durham. We really appreciate the kind words and thank you for your business. We're thrilled to hear Kyle could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta