Reviews
Excellent service from first call to dealership visit
From the first call to come and test drive a particular car we had found, to the visit and the purchase at the dealership, we were treated warmly and with such an "at ease" relationship with our contact, Bill Winslow. The experience was one of the best we have experienced in purchasing an automobile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are glad that Bill could give you the "best or nothing" experience. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta
RBM Of Alpharetta - Excellent Service
RBM of Alpharetta - Dan Berry and David Wang Purchased a 2016 C300W on Saturday October 22, 2016. Both Dan and David provided excellent service with helping me make my decision on my second purchase at RBM. The Financials services, warranties and maintenance services were explained by the Financial manager. I would recommend both Sales men to my friends and family. Thank you for your ongoing support!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I felt very comfortable with my salesman Kyle Edson
RBM of Alpharetta is only as good as it's people. This is a people business. Kyle Edson gets this! Thank you for getting my car in from Germany a month quicker than originally anticipated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you GLS63 AMG. We appreciate all of your kind words and thank you for your business. We are glad to hear Kyle could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta
Third purchase with Andy
This is the third vehicle bought from Andy Sayers and the team at RBM of Alpharetta, and my wife is not the easiest to please, but Andy always comes through for use, he is the best! We will be buying number four from him for sure! Great job thanks Andy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wintervr3, we are very please to hear Andy has continued to keep you and your wife satisfied with his service. We look forward to helping with all of you with all of your future automotive needs. Sincerely, RBM of Alpharetta
Director of franchise sales
I did not buy a car at this time, but next time I would ask for Kyle. It was a pleasure dealing with a salesperson who know the product and how to deliver it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great Experience
I would definitely purchase again fro this dealership. The complete experience was hassle free and Ron Devalle and the staff made it happen!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
Ron Delvalle,has been working with me for at least 6 months or more. His follow up kept me informed of the current inventory at his dealership. When he found the car that met my choice as well as my wife we made a purchase. He is a true professional that genuinely care for his customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad Ron could assist you in finding the car that was right for you. We look forward to assisting you and your wife with all of your future automotive needs. Sincerely, RBM of Alpharetta
RBM and Bill Favini - Excellence
This is my 2nd experience and purchase from RBM of Alpharetta. My Sales Associate Bill Favini was superb, super knowledgeable about the vehicles and took the time to educate me on each vehicle in the search criteria. Bill took his time and did not rush me to a decision which was difficult as there were several vehicles that were on my list. We finally decided on a C250 and is was delivered quickly and before leaving I was given personal instruction on all of the features of the vehicle. Everything was perfect from sales to finance to driving away very pleased and excited to have my new Mercedes. I absolutely recommend Bill and the RBM dealership for anyone looking to be treated with respect and courtesy during the typically punishing process of purchasing an automobile. Thank you Bill!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great easy experience
We purchased a vehicle that is a new model so there are very few available. Bill Winslow spent considerable time searching the country for something that matched our want list. He found what we wanted and pulled some strings to get it to us. Bill is not pushy but will give advice and opinions. He is super friendly and easy going. In fact everyone at this location has been terrific. Our last vehicle was from BMW and they were the opposite. No more BMW's for us. We are sold on Mercedes, RBM of Alpharetta and Bill.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You Mercedes-fan. We appreciate all of your kind words and thank you for your business. We are glad to hear Bill could provide you with a hassle-free experience, and help you find exactly what you were looking for. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta
George Timmes is a Rock Star
The whole crew made the process simple, satisfying, and stress free. Top shelf attention to detail and red carpet delivery to my beautiful bride on her birthday. Thanks guys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You Kingfish. We are very pleased that we could make you a satisfied customer. Please wish your wife a Happy Birthday from The Rbm of Alpharetta team. Sincerely, RBM of Alpharetta