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RBM of Alpharetta

(6,459 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Great experience with RBM of Alpharetta!!

I had been looking for the right used car for almost a year and had experienced many dealers in the process. This was my first experience with RBM of Alpharetta and Andy Sayers made it great. I was willing to travel anywhere in the country to find the right car, but finding it in my own backyard was a pleasant surprise and Andy made the experience as easy as possible. His knowledge of the vehicle and professionalism made it a great experience! Very pleased with the entire staff at RBM.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Experience

I had the most amazing experience at RBM of Alpharetta. Kyle Edson was very helpful in assisting my husband and I in buying a new car and we got everything we wanted in our purchase. He made the process easy and smooth. I would highly recommend RBM of Alpharetta and would buy from them again in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you arielledp31. We appreciate all of your kind words and thank you for your business. We are glad to hear Kyle could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

My time is valuable...and they could see that.

I have a limited amount of time and knew what I was looking for. Reza spent the time needed with me, could tell that I do not have a lot of time, and had everything prepared for me to come pick up the car. He was able to find EVERYTHING I wanted in the car. Color, options, all of it he had it down to the last detail. I'm excited for the second vehicle we're buying for my company in about 2 weeks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you AlpharettaCEO. We appreciate all of your kind words and thank you for your business. We are glad to hear Reza could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

As always, outstanding client care....

We have purchased multiple Mercedes vehicles from Sheaffer Cheek for both our company fleet and as personal vehicles. Each and every time, he and his team prove that while any car dealership can sell cars, it takes a special organization to stand out in what really matters to buyers....how they are treated during the sale and cared for afterward. We would never consider purchasing a Mercedes from anyone but Sheaffer and his team and know that there are many other satisfied clients that feel the same.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you Jcoots. We appreciate all of your kind words and thank you for your business. We are glad to hear Sheaffer could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

Best buying experience

Rbm is the easiest car buying experience, no pressure from sales people. Very enjoyable, would buy from them again. I would recommend Rbm to anyone looking for a hassle free car buying experience. The service is excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you Bestexperience.2016. We appreciate all of your kind words and thank you for your business. We are glad to hear Reza could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

Preowned Purchase - Excellent Experience

Great experience from arrival to departure. Made the buying process easy and quick. Mr. Wang represented the car accurately and everything occurred in a timely manner! Highly recommend for your auto needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you NCBuyer. We appreciate all of the kind words and thank you for your business. We are glad to hear David Wang could provide a hassle-free experience for you. We look forward to assisting you with all of your automotive needs. Sincerely, RBM of Alpharetta

Another fine experience with RBM-Alpharetta

Once again, my wife and I had another wonderful experience working with Bill Winslow in our purchase of a 2017 GLE63s. We got the RED carpet treatment. We will only buy our cars from RBM-Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you Randy1958. We appreciate all of your kind words and thank you for your business. We are glad to hear Bill Winslow could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your automotive needs. Sincerely, RBM of Alpharetta

Professional, no pressure and accomodating

Dan Berry made our car buying experience an absolute pleasure. The two things that really impressed us was his product knowledge and the no pressure sales which made us feel extremely comfortable. Dan took his time with us and made every effort to accommodate any requests we made. The Sales Manager Peter also gave us first class attention and service. Overall our experience was outstanding and we would highly recommend this dealership to anybody thinking of buying a Mercedes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Rachelle Simon. We appreciate all of your kind words and thank you for your business. We are glad to hear Dan could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your automotive needs. Sincerely, RBM of Alpharetta

Professional, no pressure, and accomodating

Dan Berry made our car buying experience an absolute pleasure. The two things that really impressed us was his product knowledge and the no pressure sales which made us feel extremely comfortable. Dan took his time with us and made every effort to accommodate any requests we made. The Sales Manager Peter also gave us first class attention and service. Overall our experience was outstanding and we would highly recommend this dealership to anybody thinking of buying a Mercedes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience @ RBM of Alpharetta

My sales consultant, George Timmes, was extremely professional and knowledgable during the whole process. I highly recommend RBM of Alpharetta to anyone looking to invest in a fantastic vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you AlextheLawyer. We appreciate all of your kind words and thank you for your business. We are glad to hear George could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your automotive needs. Sincerely, RBM of Alpharetta