Reviews
RBM of Alpharetta Mercedes Benz dealership
My recent purchase of a 2014 E350 Mercedes Benz was handled quickly and professionally. The employees I worked directly with (George Timmes and Teresa Cox) did an exceptional job getting everything done in a timely manner. The new nuances of the 2014 model were explained to me in depth and I am enjoying the updates from my 2010 trade-in. I look forward to enjoying my new car and working with RBM Alpharetta to see if I can reach 300,000 miles. Thanks RBM
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you lovetofly. We appreciate all of your kind words and thank you for your business. We are glad to hear George could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta
Ron Delvalle is a great salesperson - great dealership!
I bought my wife a new Mercedes GLC 300 SUV here. They had great incentives on the remaining 2016 and I got a discount through USAA. Very friendly, great service, and a price well below what Truecar was offering.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Mr. McDaniels for your kind review. We are happy you we could make you a satisfied customer. We look forward to assisting you with all of your automotive needs in the future. Sincerely, RBM of Alpharetta
Reza Azizi an excellent Sales Person
When I was in the market to buy a new car, I knew exactly where to go, the same place I've been going to for over 15 years. I've always had the best experience in RBM of Alpharetta and Mr. Reza Azizi has always been my "go to guy" for any questions I've had. For my recent purchase of C300 Coup 2017 new car, he was patient and also so meticulous on explaining comparison amongst different Mercedes models and different packages. He is always on time on delivering service. I'm very satisfied with the decision that Reza Azizi helped me made. I love my car. SUPERB JOB Mr. Azizi !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that Reza could take such great and constant care of all of your automotive needs. We hope to see you again soon! Sincerely, RBM of Alpharetta
Amazing as always
As a Smart car owner, I was so thrilled when RBM of Alpharetta started servicing my vehicle. Since I've been going here, they have always gone WAY above and beyond to ensure I'm satisfied with the service. Never once have they failed to impress. I honestly cannot recommend this dealership higher.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank You Lojack90. We appreciate all of your kind words and thank you for your business. We are glad to hear Patrick could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta
Best in Class Service!
I was extremely impressed with the level of service I received from RBM of Alpharetta when I purchased my Mercedes E350. My Sales Associate, Reza Azizi was very honest and fair. He helped me purchase the exact car I wanted and assisted me with all the paperwork. Additionally, I had a need to ship my car after the purchase and Reza was very attentive and helped me with throughout the process until the car was delivered to me. Even after the car was delivered, Reza called me to make sure everything was okay. I would highly recommend RMB of Alpharetta and I especially recommend working with Reza Azizi.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you calcarshopper777. We are pleased to know that Reza could take excellent care of you with your special circumstance. Please let Reza or anyone on the team know if we can assist you with anything in the future. Sincerely, RBM of Alpharetta
Best Dealership Service!
Extremely impressed with the level of service I received from RBM of Alpharetta when I purchased my Mercedes E350. My Sales Associate, Reza Azizi was very honest and fair. He helped me purchase the exact car I wanted and assisted me with all the paperwork. Additionally, I had a need to ship my car after the purchase and Reza was very attentive and helped me with throughout the process until the car was delivered to me. Even after the car was delivered, Reza called me to make sure everything was okay. I would highly recommend RMB of Alpharetta and I especially recommend working with Reza Azizi.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service and great cars!
Last month, my husband and I purchased a C300 MB from RBM of Alpharetta. Bill Favini, our sales associate, was extremely helpful and flexible with our wacky schedule. We didn't feel rushed, and Bill let us borrow the car for a few hours so that we could do an extended test drive. We decided on a 2014 car that still felt new, and Bill made sure the car was washed, vacuumed, and looking great by the time we finished with the paperwork. This was my first purchase with RBM, and I have to say it was the smoothest and most professional car buying experience I've had to date. (Sharon, the financial services manager, was a delight to work with as well.) I would definitely recommend RBM, and Bill Favini in particular! Bill has continued to be helpful to us even after the purchase -- answering some questions we had about the car after driving for a few days.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Happydriver. We appreciate all of your kind words and thank you for your business. We are glad to hear Bill could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta
Great cars and great service!
Last month, my husband and I purchased a C300 MB from RBM of Alpharetta. Bill Favini, our sales associate, was extremely helpful and flexible with our wacky schedule. We didn't feel rushed, and Bill let us borrow the car for a few hours so that we could do an extended test drive. We decided on a 2014 car that still felt new, and Bill made sure the car was washed, vacuumed, and looking great by the time we finished with the paperwork. This was my first purchase with RBM, and I have to say it was the smoothest and most professional car buying experience I've had to date. (Sharon, the financial services manager, was a delight to work with as well.) I would definitely recommend RBM, and Bill Favini in particular! Bill has continued to be helpful to us even after the purchase -- answering some questions we had about the car after driving for a few days.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service
My experience at RBM of Alpharetta was wonderful. Vadim Russian was an excellent salesperson, providing excellent customer service without haggling or pressure. The finance service was smooth and efficient. I would recommend RBM of Alpharetta to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Scopeland. We appreciate all of your kind words and thank you for your business. We are glad to hear Vadim could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta
Fantastic Experience
Very helpful, no nonsense, professional experience. Ron was very attentive to us and made us feel valued. He provided excellent customer service, and we are grateful for the experience we had with RMB of Alpharetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Kings. We appreciate all of your kind words and thank you for your business. We are glad to hear Ron could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta