Reviews
Wonderful Dealership
After couple months of research and test driving SUV, My wife and I picked up our used 2015 ML400 4matic from RBM of Alpharetta. We worked with Kyle Edson throughout the process and he was fantastic. What a great experience it has been working with RBM! They are professional, courteous, reasonable and very patient with me. Great communication and terrific customer service every time I visited. Just an all-around great experience, we couldn't be happier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best car buying expensive EVER !!!!!!!
Ron Delvalle made our day perfect. My wife was having a hard time making a decision and Ron was amazing. He was extremely patient and very through with explaining all the options on the vehicles. Once she made a decision the sales process was smooth as silk, almost as if he read my mind. The finance manager Tom was great, the red carpet delivery was phenomenal This was the most amazing car buying experience we've ever had. We are RBM customers for life. Thank you Ron and the rest of the team at RBM Alpharetta for the best car buying experience EVER!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best car buying experience in my life!
I couldn't express how satisfied I am with the entire process from first talking on the phone with Fabian to closing on the sale and follow up process. I would never be able to buy a car from another dealership again as no other place has ever provided service of this level to me before. My salesman Fabian went above and beyond to ensure my happiness and handled every step of the process with professionalism and personal touch I've never expected possible. I am extremely grateful to the entire team of RBM of Alpharetta and look forward to upgrading in a few years with them again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worth it
I was interested in a Mercedes but the dealer near us has bad reviews so we made the extra long drive to RBM of Alpharetta. It was definitely worth it. Ron Delvalle was able to get us exactly what we want and make the process easier than I expected. Definitely will recommend him. Satisfied with the price and got all the features I wanted without wasting money on unnecessary ones.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful!
I recently leased a vehicle from RBM and I would recommend the dealership and Michael Pietrzak to anyone looking to get into a MB. I changed the car I was interested in three times, had issues with my previous lease turn in, and had around 1940295291 questions which all were answered and handled with professionalism and overall had a great experience at RBM.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful!
I recently leased a vehicle from RBM and I would recommend the dealership and Michael Pietrzak to anyone looking to get into a MB. I changed the car I was interested in three times, had issues with my previous lease turn in, and had around 1940295291 questions which all were answered and handled with professionalism and overall had a great experience at RBM.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy Customer!
I recently purchased a New vehicle from RBM. I would like to thank Reza Azizi & George Timmes for helping me. 100% recommended RBM of Alpharetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Experience
I recently purchased a used vehicle from RBM Alpharetta and the experience was excellent. Michael was great and had my car ready and the paperwork ready when I arrived at the dealership. The best car buying experience I have ever had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding Experience
Purchasing a vehicle from RBM of Alpharetta and working with Ron Delvalle was the easiest car buying experience I've ever had. Both were outstanding and highly professional. Ron made us feel important without pressuring us in the least. He followed up consistently without pestering. Most importantly, he was extremely knowledgeable and approachable. This was a great welcome into the Mercedes RBM family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Sales Rep! Excellent Vehicle!
I am in love with my vehicle! The sales Rep Ron Delvalle was very professional throughout my car buying experience and made me feel like I was part of the Mercedes Benz family. I was in the market for a certified pre-owned vehicle and looked at 6 other dealerships, but I ended up purchasing from RBM of Alpharetta, because Ron took the time to truly understand the features that I was looking for in a vehicle and was considerate and respectful of my desired budget. He is also available via email and phone to answer questions that I have about my vehicle. I will gladly buy another vehicle from RBM of Alpharetta again. Sharon from the finance department was also helpful throughout my experience. The whole process was simple and smooth!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car