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RBM of Alpharetta

(6,459 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Wonderful Dealership

After couple months of research and test driving SUV, My wife and I picked up our used 2015 ML400 4matic from RBM of Alpharetta. We worked with Kyle Edson throughout the process and he was fantastic. What a great experience it has been working with RBM! They are professional, courteous, reasonable and very patient with me. Great communication and terrific customer service every time I visited. Just an all-around great experience, we couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car buying expensive EVER !!!!!!!

Ron Delvalle made our day perfect. My wife was having a hard time making a decision and Ron was amazing. He was extremely patient and very through with explaining all the options on the vehicles. Once she made a decision the sales process was smooth as silk, almost as if he read my mind. The finance manager Tom was great, the red carpet delivery was phenomenal This was the most amazing car buying experience we've ever had. We are RBM customers for life. Thank you Ron and the rest of the team at RBM Alpharetta for the best car buying experience EVER!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The best car buying experience in my life!

I couldn't express how satisfied I am with the entire process from first talking on the phone with Fabian to closing on the sale and follow up process. I would never be able to buy a car from another dealership again as no other place has ever provided service of this level to me before. My salesman Fabian went above and beyond to ensure my happiness and handled every step of the process with professionalism and personal touch I've never expected possible. I am extremely grateful to the entire team of RBM of Alpharetta and look forward to upgrading in a few years with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Worth it

I was interested in a Mercedes but the dealer near us has bad reviews so we made the extra long drive to RBM of Alpharetta. It was definitely worth it. Ron Delvalle was able to get us exactly what we want and make the process easier than I expected. Definitely will recommend him. Satisfied with the price and got all the features I wanted without wasting money on unnecessary ones.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wonderful!

I recently leased a vehicle from RBM and I would recommend the dealership and Michael Pietrzak to anyone looking to get into a MB. I changed the car I was interested in three times, had issues with my previous lease turn in, and had around 1940295291 questions which all were answered and handled with professionalism and overall had a great experience at RBM.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful!

I recently leased a vehicle from RBM and I would recommend the dealership and Michael Pietrzak to anyone looking to get into a MB. I changed the car I was interested in three times, had issues with my previous lease turn in, and had around 1940295291 questions which all were answered and handled with professionalism and overall had a great experience at RBM.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy Customer!

I recently purchased a New vehicle from RBM. I would like to thank Reza Azizi & George Timmes for helping me. 100% recommended RBM of Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Experience

I recently purchased a used vehicle from RBM Alpharetta and the experience was excellent. Michael was great and had my car ready and the paperwork ready when I arrived at the dealership. The best car buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding Experience

Purchasing a vehicle from RBM of Alpharetta and working with Ron Delvalle was the easiest car buying experience I've ever had. Both were outstanding and highly professional. Ron made us feel important without pressuring us in the least. He followed up consistently without pestering. Most importantly, he was extremely knowledgeable and approachable. This was a great welcome into the Mercedes RBM family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Sales Rep! Excellent Vehicle!

I am in love with my vehicle! The sales Rep Ron Delvalle was very professional throughout my car buying experience and made me feel like I was part of the Mercedes Benz family. I was in the market for a certified pre-owned vehicle and looked at 6 other dealerships, but I ended up purchasing from RBM of Alpharetta, because Ron took the time to truly understand the features that I was looking for in a vehicle and was considerate and respectful of my desired budget. He is also available via email and phone to answer questions that I have about my vehicle. I will gladly buy another vehicle from RBM of Alpharetta again. Sharon from the finance department was also helpful throughout my experience. The whole process was simple and smooth!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.