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RBM of Alpharetta

(6,467 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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They are the best

I must say that RBM of Alpharetta has absolutely exceeded my expectations, each and every time! This is my THIRD purchase from this dealership, and it has been such a pleasure working with Dan Berry and Bill Favini. They address any concerns, and every question or thought that comes to mind! We were specific in my hunt for the perfect car, we nailed it each and every time!! I would HIGHLY recommend RBM of Alpharetta to anyone on their hunt for the perfect car, and impeccable customer care! Happy Customer ?Sincerely, Ali Sardari

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience with RBM

My experience was great for purchasing my car. I shopped for three months for an audi a5 and the right car came up and David wang and i connected right away on the first day of the ad and he was able to make it happen for me immediately. He picked me up at the train station from Atlanta promptly and he is a great salesman to deal with. The car was pristine for a 2009,everything worked and the dealership refurbished the car with new tires,alignment and battery with a service and inspection. The entire process and all the people i worked with were great. If you're going to buy a new mercedes or a clean used trade in i would buy from this dealer. I was very confident flying out from Denver and driving the car home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic Experience

Just purchased a GL 450 and I could not have asked for a better experience. Andy Sayers, Peter Leavy and staff were a pleasure to work with. Thanks Again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A fantastic buying experience

I just bought a new E350 and my experience was outstanding. Dan Berry is true professional who knows how to treat people. He is simply the best! Jim Zentz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The Best

What a GREAT experience, as the entire staff is welcoming. This is now the 3rd automobile that the family has purchased from RBM. Each time Dan Berry makes us feel more at home as if we are family. From a great experience at time of purchase to excellent customer service with the service center, we have been very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ron Delvalle made my experience perfect!!

I had a great experience at RBM of Alpharetta, especially with Ron Delvalle. Ron delivered excellent customer service and made this purchase a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Neil Turry made this purchase experience a waking dream

I walked into RBM of Alpharetta as an afterthought and walked out a week later with the ideal purchase. This was accomplished in 1.5 hours plus two fifteen minute test drives, plus a thorough clinic on all of the automobile's features., Neil Turry was impeccable in person and in communication. All of his recommendations were ideal; he reads customer needs expertly. Sharon Thompson in finance was perfect, and Diane's clinic on the auto's capabilities and features was efficient and effective. I highly recommend Neil and his support staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership is the best!

I really love RBM Alpharetta. They treat me like I'm someone special. That's the way you get and keep happy, repeat customers! I just bought a new 2015 SLK 250 from Fabian Tafur and that process was easy and relatively quick. Fabian was so pleasant, patient, and easy to work with. My husband is due to buy a car next and is looking forward to working with Fabian. I also had my 2007 SLK 350 serviced here since 2009 and working with great service advisors like Joe Neeley and Teresa Cox is the reason I bought a car here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Car Great Service

Romona Razavi provided incredibly professional low pressure sales consultation on my Mercedes purchase! She was very diligent in following up with me, and always had a smile and was extremely professional. I guess it's exactly what you'd expect when buying a Mercedes, but she exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Over the Top!!

We have never had such a pleasant car buying experience like we did when we recently purchased our 2012 GL 450!! Andy Sayers found us exactly what we were looking for. Andy Sayers, Pete Leavy and Pam when above and beyond our expectations!! The whole team at RBM is exceptional. Highly recommend this dealership! and I LOVE my new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.