Reviews
Fabian you are the best.
You made my purchase a terrific experience. Fabian again way to go man. Keep Rocking. Thanks again Fabian thank you. From, Loyal Benz Customer: Tarun
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience thus far
We went to RBM with the expectation that it would be our first stop on a long list of other dealerships to see throughout the weekend. However, it turned out that we didn't have to go anywhere else. Chase Brown met us outside, providing excellent customer service during our visit and even after our purchase. I was not very familiar with the Mercedes models so wasn't 100% sure of what I was looking for, but Chase didn't take that as an opportunity to up sale us or use any high pressure sales tactics. He listened, was patient and helped us find the perfect car at our price point. Definitely the best car buying experience thus far!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New purchase
Ron was NOT a pushy sales associate. Had he been pushy or aggressive we would have walked. Ron made the experience very easy. He was very informative, friendly and helpful. When we ask him questions, if he was not sure of the answer, he did not try to fake answers, he would find out the correct answer. Ron made the purchase fun and when we are ready for the next Mercedes, we will call him. He was great about following up by keeping us informed after we placed the order from the shipping and arriving in the states etc. That is important to clients. The RBM Alpharetta dealership was very nice and made the experience pleasant. Everyone there, from the concierge desk all the way to signing papers and the delivery of my car was made very enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Incredible Purchasing Experience with Ron Delvalle
Ron made my purchase of a vehicle an incredible experience for me and my wife. We truly enjoyed having Ron work with us to purchase my wife's first Mercedes Benz.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exellence buying experience with Fabian Tafur
The guy is nice, friendly with very good sense of humor. My wife is very hard to satisfy but she made her choice immediately. I believe it's the salesman's spell, not just the magical car. I didn't hesitate to buy the car either. This guy knows how to earn customer's trust.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Terrific buying experience with Fabian Tafur
Fabian is terrific. He made the car buying experience fun for me and my family. Caring and great to work with, I would recommend Fabian to anyone looking for a new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service! I
Chase is awesome! No hard sales and found exactly what I was looking for. Great service! I would highly recommend working with him. Only buy from RBM Alpharetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic buying experience with Ron DelValle RBM Alpharetta
Ron's a great guy to work with. Consummate professional. Knows everything about cars and was able to answer all our questions. Smooth car buying process. I would recommend RBM Alpharetta to everyone. Will certainly be back for our next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome buying experience with Bill at RBM Alpharetta!!!
Bill did an outstanding job as our sales professional at RBM Alpharetta. He was very patient with all our questions and answered every email or text immediately. He even put up with our last minute indecision over which model car to buy. As we were getting ready to write up the paperwork, we saw a beautiful new model on the dealership floor. Bill didn't even blink an eye. He grabbed the keys and let us take this new car out for a spin. Effortless experience! We will definitely be back to work with Bill again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Team of Professionals!
Fabian and the entire team were great from start to finish. Our new ML is our second Mercedes Benz and we couldn't be happier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car