Skip to main content

RBM of Alpharetta

(6,467 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

Want to share your experience with this dealership?

Write a review

Professional, efficient and welcoming!

Impressed from the start by this dealership and my salesperson! When purchasing a vehicle, they treat you the way you expect to be treated. I actually couldn't believe how smooth the whole transition went. Ramona Razavi is an awesome salesperson, ensuring everything you expect is addressed and or taken care of asap. The whole RBM ALPHARETTA, GA. Team was welcoming, friendly and efficient! If you are in the market to purchase a new vehicle and want an unbelievable experience and a extraordinary vehicle (RBM Alpharetta) ! Best by far vehicle purchases I have ever experienced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Efficient and straightforward. Didn't waste my time!

I wanted to buy a very specific car with specific options. I went to 3 dealerships in the Atlanta area before I went to RBM in Alpharetta. The other dealerships ignored what I wanted and tried to talk me into something they had on the lot. Frustrated with sales people who do not listen, I sent an e-mail request ot RBM Alpharetta. The next day, Ramona called me and had the model waiting for a test drive when I arrived that afternoon. Now, it was not the specific model I wanted, but instead of trying to sell it to me, they did a search and found my car at a dealer in TN. I had my new car within 3 days. I could not be happier. They (Ramona) listened and understood exactly want I wanted. The dealership offered a fair deal on my trade-in and got my new car to me asap. I did not finance the car, so I can't comment on that, but the whole process was quick and efficient. Very Happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best Experience in 40 years of Car Buying

My sales rep was Fabian Tafur. This was my first Mercedes purchase and I must say that this was the absolute BEST buying experience in 40 years of buying experience. Fabian was knowledgeable, professional, concerned, involved and the primary driver of the transaction. Fabian ensured my expectations and goals were met while representing his dealership and Mercedes with integrity, product knowledge and selfless work ethic. I got a great Mercedes Benz E 350 at a fair price. Fabian ensured the car was exactly what I wanted, personally verified service and detail was completed and even set up the dreaded finance appointment so that my expectations were met. Believe it or not, finance lasted 10 minutes. I was in and out of the dealership in my new car within an hour which included a detailed and expert demonstration of all the Mercedes' bells and whistles (which are exhaustive). If you want to be treated to the best purchase experience of your life with personalized attention to every detail, seek out RBM of Alpharetta and ask for Fabian Tafur. You will see first hand what I am writing about. Thanks RBM of Alpharetta and Fabian for the best buying experience of my life. I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Dealership..Awesome Experience!

Great experience! Portia did and excellent job showing me all my options and was extremely courteous, friendly, and personable. Had my c250 ready to drive of the lot in record time. If you want a great experience I would recommend going to see Portia Gibbs at RBM Alpharetta!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer Service is Top Notch!

This was my first purchase with RBM. My sales rep was Reza Azizi. His attention to detail will exceed your expectations on every level! I would highly recommend seeing Reza for your next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

RBM of Alpharetta

Third car bought from Andrew Solomon and can,t say enough about RBM. Andrew found the car I wanted at a fair price and delivered it on time. I,would recommend Andrew for your next mercedes purchase. I am sure you will be pleased. Just announced that mercedes is moving it's us headquarters to atlanta and I would bet rbm is one of the reasons. An exceptional dealership. Rick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

First Class Experience!

I worked with the sales person Andy Sayers. From the moment I walked into the dealership till I left with my new car everything was a first class experience! I felt like they wanted to build a long term relationship with me and my wife and not just sell me a car. Andy found the perfect car for us and made it so easy doing business with them. I worked with Carol Duster in Finance and she was an absolute pleasure getting through the paperwork. I couldn't be happier with the experience and would highly recommend RBM Alpharetta to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Such A Pleasure!!!

This is the 2nd time I have bought a car from Reza Azizi. We were looking around for a car for my daughter this time so we visited many dealers as we were undecided on what car we were going to buy. I have to say it is always such a pleasure to walk through the doors of RBM Alpharetta it had been a year since I bought my car but the customer service never waivers. Reza always greets us with a warm welcoming smile. It was so different from the experiences that we had just had at some of the other car dealerships we had visited. No pressure sales,none of" the deal is good for 5 minutes,","can i get you to leave with this car now?" It was a first class experience. We all love Reza and were happy that we bought another car from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A great experience!

We bought a used Lexus from Portia Gibbs at RBM of Alpharetta a few weeks ago. Portia was fun to work with, knowledgeable and professional. When we are in the market again for a car Portia will be the first person we turn to for help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Low pressure and we now have a great car!

We worked with Portia Gibbs at RBM of Alpharetta and had a great experience. She was very nice and knowledgeable; we felt very relaxed with her. I would love to buy another car from Portia and RBM again which is the highest praise we can give.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.